I just got off the phone with a Staples’ web guy to see if they were going to fix the item limit issue with the current Free after Rebate Trend Micro deal. For those who haven’t been reading and studying my every word, I reported yesterday that Trend Micro Antivirus software was available “Free after Rebate” for up to 10 copies per household. The problem was that Staples’ web site would only allow you to order 1 copy. Here’s what happens when you try to order 10:
Irrelevant aside: Staples created an inherently true statement: “Sorry, an error has occured”. Yes, Staples, that is true: you erred in your spelling of the word “occurred.”
To get around this, some people have tried ordering the software separately one at a time. I’m too lazy for that, so I asked Mr. Staples’ Techie (I forget his real name, but I think it was something like that) when this issue would be fixed. Here’s a surprise: He told me that it wasn’t the web site limit that was wrong: it was the rebate text that was wrong. He said that the rebate should have stated a limit of 1 per household. Uh oh. I asked him what would happen to people who ordered more than one in separate orders. He said that all orders past the first one would be automatically cancelled. Comment below if you ordered more than one. Were any of your orders cancelled?
Wow, this week’s Staples bounty is disappointing: Only one $35 Free After Rebate (FAR) download available (assuming Mr. Staples’ Techie was right); One Free After Mail-In Rebate available; and a few miscellaneous smaller non-software FARs. I suppose I’ll publish the list tomorrow in case anyone’s still interested. Yawn.