TODAY ONLY: Free spend & points from Staples

This deal is good today only 3/3/2013 

Staples has two new FAR (Free after Rebate) software downloads today only thanks to two overlapping rebates!  These are a great way to make progress toward meeting credit card minimum spend thresholds or to earn points for buying software regardless of whether you actually want the software.

The idea here is to go through an online portal to Once there, buy ten copies of each of these “Free After Rebate” downloadable software products for a total cost of $799.80 (or less if you apply a coupon).  If you use your Chase Ink card you will earn 5 points per dollar since this is an office supply purchase.  In other words, you could earn about 4000 points for free.  See Preparing for Miles for more info about the Ink and other cards.

Staples has an amazingly easy “Easy Rebate” system. Once you purchase the software, they send you a rebate link via email. You click the link, fill out a little bit of info and you’re done. Note that you will have to wait a while, though. It takes 4 to 6 weeks to receive your check.

If you have questions, please see the Q&A section at the bottom of this post.  Also checkout this SlickDeals thread for additional details.

Here are the steps to follow:

Step 1: Choose a shopping portal:

You can get additional points or cash back by starting with a shopping portal. Some good choices are TopCashBack 5.5%, uPromise 5%, ShopDiscover 5%, and the Ultimate Rewards Mall 2 points per dollar.

Step 2: Add ten copies of “Kaspersky Anti-Virus 2013 for Windows (1-3 User) [Download]” to your cart:

TIP: Search for item 991094



And, add ten copies of “Kaspersky Anti-Virus 2013 for Windows (1 User) [Download]” to your cart

TIP: Search for item 982926


Step 3: Check out

TIP 1: If you have Staples’ rewards money, use it! If you have a Chase Ink card that gives 5X for office supplies, use it!

: Your state may charge sales tax. If you know someone in a state that doesn’t charge sales tax for downloadable internet orders (CA, NH, etc.), then set their address as the delivery address and no tax will be charged. This is a download only purchase anyway, so nothing will really be delivered. I picked “deliver to store” and picked a store in New Hampshire. Of course, there won’t really be anything to pick up.

TIP 3: Consider using coupon code 62355 to save $15 from your order.  Caution: Some think that the use of the code will increase the chance of your order getting held up as “researching” and possibly eventually cancelled.  I took the risk and did one order with the coupon and one without.  The coupon is supposed to be limited to one time use per household.

Step 4: Submit Easy Rebates

You will receive an email from Staples with a link in it for submitting the rebates . It’s easy!  Don’t forget to add all four rebates (two per product)!

TIP: The software rebate can be changed from a Visa gift card to a check! About 4 screens into the rebate process, you’ll see something like this (screenshot is from a previous rebate, not the current ones):


Click on “or see other options for my reward” and you’ll see this:


Same Item

  • Q: In the past I’ve bought the exact same item for the rebate. Can I do this again?

  • A: Yes. As long as the rebate number is different from your past purchases, you should qualify for a new rebate. This rebate is different from any I’ve posted about in the past.

Per Household Limit

  • Q: Can I buy a copy for every friend I know?
  • A: I don’t recommend it. I know at least one person who tried to do something similar, but Staples did not approve the second set of rebates. I don’t know how they figured it out.

Status = Researching

  • Q: The status of my order says “researching”. What’s up with that?
  • A: Staples needs to verify your order. Sometimes this happens if you have the wrong email address or phone number on file. Simply give them a call or do an online chat with them to verify the information they need. Once that is done, they’ll confirm the order.

Ultimate Rewards Mall T&C

  • Q: The Staples’ Terms and Conditions in the Ultimate Rewards Mall says “Not eligible on promotional items, technology, software, and electronics”. Shouldn’t this deal be ineligible since this is software? And, aren’t these free after rebate items “promotional”?
  • A: In all past FAR deals, points have posted despite these terms & conditions, but there is always a risk that portal points won’t post.

Do I have to use a Chase credit card?

  • Q: If I go through the Ultimate Rewards Mall to Staples, do I have to pay with a Chase credit card in order to get bonus points from the mall?
  • A: No, you can use any credit card, but you may have better luck with a Chase card. For details and information about risks involved please see Ultimate Question.

Rebate Time

  • Q: How long will it take for my rebate to arrive?
  • A: The Staples web site says to expect 4 to 6 weeks. In my experience, that estimate is fairly accurate.


  • Q: Do I have to download this software so that I can qualify for the rebate?
  • A: No! I didn’t download any of the software I’ve bought in the past, but all rebates processed successfully.

Do Good

  • Q: I don’t need this software. Is there someone I can send the license keys to that could make good use of this stuff?
  • A: Check with your local schools or libraries. If someone can make good use of this software, then great!

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  1. It’s not clear that you get multiple rebates if you purchase multiple copies. One does need to be careful to apply for both $25 rebates.

  2. @Evan, Heidi, mulbry, kiddad—I went in the Staples site and the products still show “Free” with two rebates. It is 10:59pm Pacific Time.

  3. @ Marie; Thanks for the data point. I feel like Staples should honor the rebates even for those in the Eastern Time Zone, especially since it still says “Free” and that the offer expires on 3/9/2013.

  4. Yeah, the website says what it says FAR!!! and the time zone issue maybe can be cleared up by calling Staples. The problem is the time involved in chasing all this stuff down and staying on top of it. Staples does not allow refunds on download software (according to some at slick deals) so it will be harder to try and cancel if they want to deny rebates. only option would be to dispute with chase and try and explain a $800 charge that was supposed to be free

  5. I know its not 3/3 anymore, but the screen is still displaying both rebates. Anyone think I will be able to get both if I order both now?

  6. @ Caveman. No, you are fine. There are two rebates for each product with each rebate having a limit of 10. So technically there are 4 x 10 = 40 rebates.

  7. The 2 item numbers are now displaying 1 rebate each. #991094 has a price of $24.99 after rebate, and #982926 is $9.99 after rebate.

    I ordered on 3/3 at 1020-1030 PST, but was already 3/4 EST. Let us know if you hear anything…I would hate to be out $350 after rebates. They should give the option of canceling the orders if they don’t honor all 4 rebates.

  8. Order cancelled. Dodged a bullet there. After much explaining to Staples they allowed me to cancel my order. A few things learned, 1. Staples doesn’t care about time zones, 2. screen shots are invaluable, 3. explaining an ordeal over the phone that is as “complicated”? as this is near impossible, 4. That was Easy……not!!

  9. Anyone getting the rebate offers 13-49541 and 13-48586 as “invalid”? It’s the $20 ones that I am having problems with. That is bad news if they will not honor. My other 2x $25 (rebate offers 13-49542 & 13-48584) ones are fine and I got an email they are processing.

  10. Still wondering if anyone got the download codes for the second product. My order shows ten shipped (actually just emailed) for the three-user product, but zero shipped for the single-user product. I believe Angelina’s was showing the same way. I went ahead and submitted all four rebates anyway. Fingers crossed.

  11. Just got the following two emails from Staples at 10:00 am pst (covering both orders).

    “Valued Staples Customer,

    Due to high demand for the Kaspersky software advertised on Sunday, March 3, 2013, your order (Staples order number listed above) is still being processed. We apologize for the delay and appreciate your patience while we work to process your order.

    We value every order we receive and we apologize with the utmost sincerity for any inconvenience this may caused.

    If you have further questions regarding your order, please contact us at or 800-333-3330. Please reference your order # and we will be happy to assist you.

    Thank you for choosing Staples.

    Staples Customer Service

  12. FM,
    same like Angelina228 here, 3-49541 and 13-48586 as “invalid, while the 13-49542 & 13-48584 are fine and processed. Ill wait another day and see what happens.
    If not do you think we can cancel and contest since this was their offer? plus they charged me tax $55 that did not show up and was showing tax as zero when i paid. Any ideas?

  13. I cancelled my order, which was placed after 9pm Pacific. Spoke to the rebate center who said it looked like it would be denied. While I had the screenshots and such I just don’t have the energy to deal with explaining something that should be simple to understand but for some reason is not. It seems like the concept of time zones is lost on Staples.

    was able to cancel via online chat

  14. @Stubtify; I’m was in the exact same boat and did the same. Cancelled my order over the phone earlier this morning.

  15. @FrequentMiler, I sent an inquiry online, let’s see what they say. If I don’t see any updates by later today, I am thinking of canceling the order for product 982926. Thanks for your input.

  16. 2 of my 4 rebates are shown as invalid also. My order was early in the day so that is not the issue. I think maybe it is because I submitted the rebate before receiving the link for the downloads. Didn’t get that until this afternoon for the 1-user version.

  17. will i get 10 of each rebate automaticaly? or do i need to enter 10 times the same rebate? or maybe i will only get back for 1 of each even i took 10?!?

  18. I had same problem as Angeleno228, 2 rebates were invalid. I called up and spoke to a nice rep who was not sure why it was invalid.

    Long story short: he changed both to valid and said website takes one day to show updated status. I can see 13-49541 as invalid but other one turned to valid.

    I bought the products as soon as FM posted(10:30 am PT) and used 15$ coupon.

  19. I submitted the rebate and it showed the $20 check x2 but it didn’t show the quantity of the check (I bought 10 of 1-user product). Is it normal? I should receive the rebates for all 10, correct?

  20. So, my 11am order from yesterday went through. Got back from skiing to find that i got the same email around 10am as Jaymar01 did and then about 3pm all the CDKeys from 20 copies of Kaspresky came in. Submitted my rebates without any issue. I assume I’ll see a verified status change from Staples tomorrow.

  21. it come’s out that i paid only $785 and i’m getting back $900 in checks! ($250,$250,$200,$200)
    is this as posted, or a mistake?

  22. Just got my 20 product keys via email and my order status is no longer “researching”. So far so good. Submitted Rebate on the 3rd still says awaiting validation.

  23. Finally just got my license keys! Now just waiting for rebate status to update (submitted on Sunday). Fingers still crossed!

  24. Jaymar01: i got the same email as you too. And the new order got issued with the 3/4 date and now staple is not allowing me to apply the rebate that ended on 3/3 even though i explained that i placed the original order on 3/3 and they reissued a new order as replacement on 3/4!! I tried to cancel and they don’t even let me cancel the order as it was software download! Guess i have to dispute with my credit card.

  25. Staples cancelled the part of my order for the 1 user version 29.99 each and created a new order dated 3/5 so now it is probably not valid for the rebate. Plus I get an error message when I try to check the rebate status. This is not looking good…

  26. My status is like Sam but my order was not canceled. New order data shows March 5 and rebate shows ‘invalid UPC’. I have to make few calls tomorrow or dispute it with cc. One rebate is good where as second 20$ is showing as invalid.

  27. All $900 in rebate checks now show validation in progress. Everything is looking good on the Staples side. Now just waiting for TCB to report cash back.

  28. Just received this email from Staples:

    We received information for this/these product(s):


    Currently, there are several rebate offers available for this product. Lucky you! Please click below to choose the promotion you’d like to receive: [LINK]…

    Then I click the link in the email and this is what I see:

    Our records show that an earlier rebate submission exists for this product. Under the terms of the offer, you are only eligible for one rebate. Please choose one of the rebate offers below.
    Note: If you don’t make a selection, you will automatically receive the rebate value of your most recent submission for this offer.

    And my personal rebate screen says this:

    Status: Hold for campaign selection

    This is frustrating. I’m going to have them call them although it seems like others already have and Staples won’t budge.

  29. Finally after 3 calls, 2 chats – all my rebates are in valid status. For people with same issue as me, Staples created a new order # with March 5 date and this seems to have caused issues. I gave new order # and rep was able to verify everything.

  30. TCB updated my account to show $43.99 pending from this Staples purchase. Awesome deal, will profit $144.19 plus 4000 UR points!

  31. I too had my 1-user March 3 order converted to a March 4 order and although the Staples rebate center and Staples (different entities) saw what happened they refused to honor the rebate since it was after the deadline. They did however charge my credit card multiple times for the 1-user software. After I called, they said they would refund me the charges.

  32. I am so glad I cancelled my order, or better yet, that Staples even let me do so. I understand sometimes you have to take risks and get creative in the points game, but this is just ridiculous.

  33. I just got done with several chats, emails, and phone calls because they weren’t going to honor this. After all that, now I got a call for the last person who I called (who was very helpful) that a message has been sent to the rebate center for them to honor this deal.

  34. why is everyone here having such a different time here than on the slick deals thread? that’s interesting. i too had the “2nd order” and i submitted both rebates for both products on the original order as well as the 2 rebates that it let me submit on the new order. Still waiting for ones to be either validated or “invalid”…but apparently everyone calling in about the “invalid” rebate on slickdeals has staples honoring it for them.

  35. @Gabriel – Can you post a link to the Slickdeals thread…? I’m a “ordered at 10pm PST on 3/3” case that’s having a hard time getting them to honor…

  36. TCB reported cash back overnight for the Staples orders. Payable in approximately 9 weeks. So it is official — for my $784.80 investment I am getting $900 in Staples rebates, $43.16 in TCB and 3,924 UR points. Thanks for posting this deal FM!

  37. Does anyone have a screenshot of this offer from Sunday 3/3? Staples is challenging me on it, saying that I can’t get two rebates on one product in one order. Hoping someone here took a screenshot since I neglected to.

  38. Ok so I was able to get in on this deal no problems with rebates and all, BUT I just got a email from chase ink saying that I earned extra points, Then I see that they only gave me 2ppd instead of 5ppd so what gives? Should I call and say something to Chase?

  39. hanly2: It sounds like you went through the Ultimate Rewards Mall that offers 2 points per dollar at Staples. So, the email says that from the Mall you’re getting 2X. That’s fine. You’ll also get 5X automatically on your statement if you paid with your Ink card.

  40. Staples cancelled my order after I didn’t return a phone call. “Free” points are not worth that much trouble.

  41. I also got the “Please choose one of the rebate offers below.”

    After a brief online chat with EasyRebates:
    “I’ve sent the information off to Staples. They will confirm you qualify for the rebates and have them processed accordingly. We will have a response within the next 7 to 10 days. Sorry for any confusion or inconvenience this caused.”

    Seems like this CSR was familiar with this set of offers and hopefully everything will go smoothly.

  42. Got two postcards in the mail saying that Staples wouldn’t honor two of my purchases for the Kaspersky Anti Virus 1 user. One said “Invalid Purchase Date”, which is untrue — it was made on 3/3 in the middle of the afternoon EST. The other said “All required products were not submitted”, which doesn’t make any sense. Any ideas?

  43. bill: I also ordered on the 3rd, but in the Staples system, it says my order date was the 4th. I spoke with a rebate center supervisor who said I would need to fax them a request to fix the order date along with proof of it being the 3rd. Otherwise, they’ll only honor the two rebates that were valid on the 4th. So I faxed them a letter of explanation, along with a copy of the order confirmation email they sent me on the 3rd (it’s dated the 3rd), and screen shots (from this post) show the product FREE after rebates. I just faxed that in yesterday, so I don’t know what the outcome will be, but I figure with this kind of evidence, if Staples decides not to do the right thing, at least I’ll have a good case ready to go if I need to dispute the charges with my credit card as a last resort. Want the fax number??? 🙂 It’s 866-964-7069. That’s the Staples Rebate Center fax. Good luck!

  44. One of the four offers now says “Invalid Purchase Date” and another says “Invalid – You cannot take advantage of the selected offer because you already selected an offer for this product.”

    Sent an email and got a reply:

    “I apologize but your rebates are currently invalid. You will need to submit proof of purchase by providing the receipts if bought in store or the email confirmation or packing slips if bought online. You can submit this by fax or mail. please allow 2 weeks by mail or 5 days by fax for processing”

    Ok. So I faxed. We’ll see…

    • Got postcards in the mail telling me two of the rebates were invalid. Did a quick online chat today and the agent marked everything as “validated” so I’m expecting 4 checks total 🙂

  45. My antivirus is going to expire and don’t want AVG (because of the tag line)… anyone have a spare link and serial code… if so, I am at leetrade (at) hotma.. (you know the rest). Thanks in advance… Lee

  46. Looks like it was reported earlier, but nice to get a surprise profit of $100. Spent $800. got $900 check today plus all the UR. Need more of these.

  47. If anyone doesn’t plan to use their product keys, please forward them to me. I could use some extras. samdory (at) Thanks!

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