December 6, 2013
UPDATE: As some have said in the comments, gift cards are back in stock.
For the past day or two, anytime I’ve tried to add a gift card to my cart at Staples.com, it has shown up as “Out of Stock”. This includes all e-gift cards and mailed gift cards, and all third party gift cards (Sears, Home Depot, Visa, etc.), and Staples gift cards.
I opened an online chat at Staples.com to get the scoop, but didn’t learn anything useful. Here is the chat transcript, with names changed to protect the innocent:
Staples: I am so sorry Greg at this time we do not have the ability to purchase the gift cards online or for delivery. I am sorry.
Greg: Is there someone you could ask?
Staples: I am sorry the last email we had received it did not have a estimated date for restocking. My apologies.
Greg: What did the email say?
Staples: All it say was at this time the gift cards were out of stock and we do not have an ETA on restocking. It stated we can not order them as they are all marked out of stock in the warehouses.
Will gift cards return to Staples.com? I expect so, but we’ll have to wait and see. The secondary question is whether we’ll still earn portal points once the gift cards return…
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