Club Carlson Visa dumping Bonus Award Nights

Until now, the Club Carlson Premier Rewards Visa Signature card and its business card twin, the Club Carlson Business Rewards Visa, offered incredible value for two night award stays.  The cards offer a feature called “Bonus Award Nights” in which the last night of your award stay is free.  So, for example, with a two night stay, you would only have to pay the points required for one night since the second night would be free.  This feature has made the Club Carlson cards a fantastic value.

As of June 1, the Bonus Award Nights feature will be gone.

A reader alerted me to this and I confirmed via my wife’s monthly statement:

Club Carlson Bonus Award Nights

I confirmed this situation with calls to both the personal and business card departments at US Bank.  There, I was actually told that May 28th would be the last day to book  the Bonus Award Night feature.  In a follow-up conversation I was told that we have until the end of May to book stays using the Bonus Award Night feature.  Just to be safe, I would still book by May 28th until we get official notice one way or another.  UPDATE: Bonus Award Night bookings are available through May 31.

Free night after $10K annual spend

Club Carlson is replacing the Bonus Award Night feature with a free night earned after $10K annual spend.  To be clear, a free night after $10K spend is a reasonably good benefit (Update: It’s actually not as good as I thought – the free night is apparently limited to US properties only).  Considering that the card already earns 5 points per dollar on all spend, $10K of spend will give you 50,000 points plus a free night.  Plus, the card gives you 40,000 bonus points every year.  That would add up to quite a few free nights (depending upon where you stay – free nights cost between 9,000 and 70,000 points per night).

While the card itself might still be worth having, there’s no question in my mind that the elimination of Bonus Award Nights is a massive devaluation.  For two night stays, starting June 1, points will be worth half what they were before.

Info about the free night:

My current understanding is that you can earn only one free night per year under the new scheme.  For existing cardholders, the 12 month clock starts on May 28th.  For new cardholders, after that date, the 12 month clock will start on the day they activate their card.

UPDATE 4/3/2015 2:10 PM: It appears that the free night is only for US properties.  See UPDATE at the bottom of this post.

Book by May 31

My interpretation of this change is that we have until May 28th, or possibly May 31, to book award stays with Bonus Award Nights.  This means that it should be possible to book awards as far out as the schedule allows to get maximum value from our points before its too late.

Keep or cancel?

Personally, I’m now debating whether to keep or cancel my Club Carlson cards.  Between my wife and I, we currently have three cards.  I think that my plan will be to book as many Bonus Award Nights as possible before the end of May then cancel all but maybe one card.  If any, I would keep the business card since its annual fee is less ($60 vs. $75).

How about you?

UPDATE 4/3/2015 2:05 PM

Club Carlson credit card holders have now received emails about this change and we learned that the free night is apparently only for US properties!  Yeesh.  At least the consolation prize of 30,000 points after 1 stay is pretty good.  Here’s the email:

Dear Greg,


As a valued Club CarlsonSM member and Club Carlson Visa® cardholder, we would like to tell you about an upcoming change to your Visa benefits.
Beginning June 1, 2015, you can earn a Free Night, good at any Carlson Rezidor hotel in the U.S. This Free Night will replace the current Bonus Award Night benefit. Bonus Award Night stays may not be booked after June 1, 2015. You’ll receive the new Free Night award upon renewal of your card after an annual spend of $10,000. Updated program terms and conditions will apply and be available on June 1, 2015.
As a Club CarlsonSM Visa® cardholder you will continue to enjoy the following benefits:

  • 10 points per $1 spent in eligible Net Purchases at Carlson Rezidor hotels worldwide – that’s in addition to the 20 points per dollar you earn as a Club Carlson member
  • 5 points per $1 spent in eligible Net Purchases everywhere else
  • 40,000 renewal bonus points each year when you renew your card by paying the annual fee
  • Gold Elite Status – which now includes a dining discount at participating hotel restaurants!

And, to thank you for your continued loyalty, you can earn 30,000 bonus Gold Points® on your next Eligible Stay at a Carlson Rezidor hotel worldwide when you pay with your Club CarlsonSM Visa®. Offer ends August 31, 2015. Terms and conditions apply.*



* Bonus Points Offer Terms and Conditions
The 30,000 Bonus Points Offer (the “Offer”) is available only to Club CarlsonSM Visa® cardholders. The Offer is valid for 30,000 bonus Gold Points® on an Eligible Stay between April 1, 2015 and August 31, 2015 (“Promotion Period”). One Offer per Club Carlson Visa account holder. You must provide your Club Carlson number at the time of reservation or at check-in and pay for your stay with your Club CarlsonSM Visa®. Stays or nights paid for by redeeming points or by using Points + Cash are not eligible for the Offer.
This Offer is subject to all Club Carlson Terms and Conditions. Club Carlson reserves the right to add, modify, or discontinue the Offer without notice. Club Carlson is not responsible for any technical failures/interruptions, internet accessibility problems, incomplete or inaccurate registration information, or other errors of any kind that may affect your participation in this Offer. Void where prohibited by law. By participating in this Offer, you agree and consent to these Terms and Conditions.
U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc., is the creditor and issuer of the Club CarlsonSM Visa® card.
If you prefer not to receive future emails that are primarily about the Club Carlson Visa card, please unsubscribe here. Please allow 10 days for your preference to become effective.
Promotional offers are subject to terms and conditions. Services and amenities may vary by hotel, may not be available at all locations, and may be subject to availability and other restrictions. Participation in Club Carlson is subject to the program terms and conditions. All Club Carlson benefits and services are subject to availability and may vary by hotel. View member benefit terms and restrictions.

About Greg The Frequent Miler

Greg is the owner, founder, and primary author of the Frequent Miler. He earns millions of points and miles each year, mostly without flying, and dedicates this blog to teaching others how to do the same.

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Pingbacks

  1. […] This is an extra post because the news item is significant. It appears that Club Carlson is dumping its “second night free” perk available to cardholders. They are replacing it with a free night after you spend $10,000 per year. You have till May 28th to take advantage of “second night free” benefit. You can see full details in Frequent Miler post. […]

  2. […] Unfortunately this benefit is going away starting June 1st, 2015. To begin with Club Carlson were trying to sneak this change in by letting cardholders know about it on the last page of their credit card statement. After it was picked up by the blogs, Club Carlson e-mailed all cardholders to let them know about this change. […]

  3. […] Club Carlson Visa dumping Bonus Award Nights   – Frequent Miler     This blog broke this story with one of the most anticipated and still horrific devaluations in recent times. Frankly, I have no idea how this benefit lasted so long! The streak of mega devaluations and deals being killed continues at a frenetic pace and I must admit I wonder how much longer this hobby can be, how shall I put this, umm, “worth it”.  After this benefit is gone, it exposes Club Carlson to what it really is…a mediocre program a class above Wyndham…oh wait, not sure about that too lately. Dang it, all these Club Carlson points I have, along with many others just sitting there getting devalued #facepalm […]

  4. […] RIP Club Carlson. I have no interest in staying at most Club Carlson properties to begin with and when they announced the removal of the Bonus Award Night, I figured it was time to burn them all if possible before the devaluation kicked in. Fortunately, they have a decent property in the Miraflores district in Lima that would cost 38,000 points for 2 nights. It even has pretty good reviews. While I would probably have preferred the JW Marriott, I couldn’t pass up the chance to get rid of the last of my Club Carlson points and say goodbye to Radissons. […]

  5. […] RIP Club Carlson. I have no interest in staying at most Club Carlson properties to begin with and when they announced the removal of the Bonus Award Night, I figured it was time to burn them all if possible before the devaluation kicked in. Fortunately, they have a decent property in the Miraflores district in Lima that would cost 38,000 points for 2 nights. It even has pretty good reviews. While I would probably have preferred the JW Marriott, I couldn’t pass up the chance to get rid of the last of my Club Carlson points and say goodbye to Radissons. […]

Comments

  1. That really sux. I use them all the time when I travel in Europe. The free night bonus is a huge money/point saver.

  2. TERRIBLE news! The second night free is the only reason I got this card and ironically, the next stay I have was supposed to be May 29/30 which apparently may no longer be the “deal” I thought it way. Interesting they’re cutting the second night free a few days before the June 1 start date of the new benefit.

    This will be a definite cancel in my book. I’ve got ~200K points which I never seem to be able to use anyway so I have absolutely no incentive to continue earning Club Carlson points at a devalued rate.

      • This is not the biggest devaluation ever. Ask others about the massive devals at Hilton and Marriott over the past few years. Considering the luxury properties are mostly Europe I think Ill stick with SPG mostly and maybe Hyatt

  3. If the do away with 2nd free award night, than this card will suk. They hardly have any properties in many major cities around the world, their gold membership gives you no breakfast or anything.
    5 Points per dollar means nothing when most room cost 28k or more.

  4. Any clarification from USBank on whether the May 28 deadline is for new bookings, or do the Bonus Award Night reservations have to be consumed by that day?

  5. This is sad but can’t say it is surprising. This benefit is so much better than what is offered by any other hotel credit card. We knew this gravy train had to end at some point.

    I would hope they would honor pre-existing reservations made for after May 28th. You dont often hear of hotels making award chart changes without much notice and than cancelling future reservations based on that change.

  6. Just to clarify, if I spend $10,000, do I just get 1 free night or does that “restore” the 2nd night free benefit for multiple stays? If you only get one night after $10k spend, does each $10k spend earn a new free night so if I spend $20K, I get 2 free nights?

  7. Bummer, but still worth keeping both cards. With the annual fee and $12k of MS, I can have 3+ free nights. Even doing MS for a 50k free night is only about $80 or less and can get a room that’s over $200/night so why not. I’ll be much more careful about where I use my points though.

  8. Time to move on. The gravy train has reached it’s final destination sadly. I guess that’s what I get for hording my points for a far off trip 🙁
    Thanks US Bank. We’ve been together for 30+ years so you’d think I’d be used to it by now.

    • I agree. I even asked a rep about that. I’m no lawyer, but I’m not sure they can legally get away with that. When people sign up now and pay the annual fee they have every right to expect that the advertised features will stay at least until the end of the year they paid for.

      • For that matter, anyone who already paid the AF for this year should enjoy the benefits for the rest of the account year. That’s a scumbag move from US bank.

        What makes this devaluation tolerable is that CC is still weak outside of northern Europe, so I will hardly miss it. With the cost of AF and $12k of MS, I can get 6 nights free across the two cards, for about $60 cost per night. Not bad, and that’s about as many CC nights as I use in a year.

      • I just received / activated the card on Monday, so I’m definitely a little bummed about this one. Glad I didn’t stockpile up points yet at least.

  9. I have been redeeming my points this morning for Scandinavia hotel stays in July using the free night feature. I have confirmations for 2-night stays with one night free.

    • That’s solid info Ric, thanks! I was a little freaked out about some stays booked months ago for Amsterdam and London in July – all using the Bonus Award Night feature. I guess I did good earning and burning with those bookings.

    • No joy for me, just this morning I tried booking Ireland for June 2015, and did not get the 2nd night free. That’s what made me go searching for any changes to the program and found this news.

      • Just an update – a few minutes ago I was able to book bogo in ONE of the Carlson properties in Belfast for June 2015 but strangely it didn’t show as bogo for the other Carlson property in that city. It worked fine for the Radisson Blu but not the Park Inn, so I wonder if certain brands are being phased out first. Or maybe it’s just a glitch. I will look again tomorrow and see if it’s any different.

  10. I too am bummed as we only got these cards due to this benefit. I did however confirm that they will honor reservations MADE prior to the June 1st change that are for a stay after June 1st.

  11. Can you provide some clarification as to what the May 28 deadline entails – whether the stay with the free night has to be completed or we just need to book by then?

    My AF just posted so looks like I’ll be canceling! I guess this is the big announcement that the Club Carlson twitter was hinting yesterday.

  12. Clarification: I believe that May 28th is the last day to book Bonus Award Nights, not the last day to stay in a hotel with that feature. You should be able to book Bonus Award Nights for as far out as the schedule allows. I’ve updated the post to be clearer about this.

  13. So what happens if my card’s annual renewal date is sometime in July? I only have one month to spend $10k before paying the annual fee for the free night award? And would I then qualify for the next year’s award starting from July based on the billing or calendar year? Thanks

    • I just checked with US Bank about this. All existing cardholders will have 12 months, starting May 28th, in which to spend $10K. New cardholders after May 28th will have 12 months starting with the day their new card is activated.

  14. Well, so much for that card. This was my primary card for everyday spending, but now I’ll almost surely cancel. Only exception would be if the free night is for every $10 spent (i.e., you can earn one at $20k, $30k, etc.). I’d likely keep it in that case.

  15. Another massive massive devaluation which makes the card and the program worthless to me. Getting sick of all these banks, airlines and hotels. One after another they just want to kill the enthusiasts in this game. Cash is king. Everything else is big scam. Time to focus only on cash back cards.

    • I just tried it and it worked for me. Make sure you’re logged into your Club Carlson account. And, note that the first screen will show the full award price. You won’t see the discounted price until you get to the confirmation screen.

  16. I’ll definitely be cancelling both mine and my wife’s card as well. This is a huge devaluation and now no reason to keep the card.

  17. I’ve been telling my Wife, who also has the card, that if we got em, use em! Used 600k in the last three months on two trips to Aruba for 18 nights. IMO, the card will still be a keeper because we’ll get 80K anniversary pts (almost 2 nights), 2 free nights w/ 10K spend and easily MS another 20 nights based on a 50K redemption. Naturally we still don’t like the devaluation. The new Wyndham 15K redemption means we’ll be getting their card.

  18. I will also be cancelling. I am in my second year of the card. I had planned to use my points from Club Carlson this summer (like I did last summer). I tried to use them during the year but every time I would find a Club Carlson hotel and read the reviews I ended up staying someplace else.

    I love the Radisson Blu Chicago and had planned to stay there along with some Country Inn and Suites in Indiana but I can’t make those plans till after June 1st. My annual fee is August so this card will be going away.

    I just applied for the Wydham card again for the second time. Looking forward to their new changes moving forward.

  19. We have 5 cards and will likely keep them. Just checked out of Martinique in NYC … it was actually 75,000 points per night.

  20. Just spoke to a rep and they mentioned you will not receive the bonus night until after your upcoming annual fee posts. My AF just posted so I’d still have to pay this yrs AF, spend 10k, and next yrs AF in order to get the bonus night. I do still of course get 40k from the renewal but the new bonus night basically wraps you into renewing if you want it. Another bummer that it doesnt post right after 10k spend as now I’m definitely gonna cancel

  21. I’ve had some good use out of these cards. I have one and wife has one. Am staying a Radissons in August for 8 nights in four locations in Ireland and maybe a couple of nights in Switzerland in June. This was going to eat up most of my points and I was considering getting the business cards for me and the wife. I need to reconsider this in light of this devaluation.

  22. If everyone who cancels states the reason was the elimination of the bonus night, maybe they would rethink their changes?

    • I suspect the free night benefit was heavily subsidized by Club Carlson themselves. I don’t see why it would be an a perk that US bank would provide, it wouldn’t lead to more spending on the card.

      With that in mind, the hope was that it would lead to more paid stays. Instead, everyone started doing heavy MS and getting every other night free, instead of just last night free. CC probably started losing a ton and cancelled their deal with US bank.

      • Reading this thread, I agree about your MS logic. On the other hand, readers of this blog are probably biased towards MS than the average cardholder. I’d imagine they also got a lot of new business from customers like me, who used the free night thing a couple of times but also used the credit card for actual purchases.

        I’m glad this was announced in advance, but it won’t be easy for the average working stiff (me) to spend my 100k CC points for two vacation stays by the deadline.

        • Did you do real spend at Radisson hotels? US Bank doesn’t really care what you spend on since they pay the same point rate regardless.

          I’m sure not everyone who has this card is into MS, but our brethern represents a very substantial amount of award volume. There are stories of people living for several weeks with families in expensive resorts and only paying half the points. I probably have a total of over 2 weeks of living in high-priced hotels in cities like London since I got the card 2 years ago.

  23. Having both the business and personal cards made this benefit really valuable because I could book more than 2 consecutive nights. I have 6 nights booked in London in June. Now I will probably keep just one card.

  24. Hardly a surprise. It was well calculated program to create a buzz about typically lame Carlson properties. Like many, I never had a chance to us my points – never found a single Carlson I wanted to stay in. So it’s definitely a cancel for me. I will demand my AF be refunded as I recently paid them.

  25. oh dear…
    Just applied this card a few days ago. When can I expect the sign bonus points to credit? Assuming I can spend $2500 in day 1 after I get the card. I want it before 5/28 to book.
    And any body knows how the $10000 counts, from 6/1 to anniversary or a billing year?

  26. Painful, but not at all surprising. The benefit was simply too generous to last. Thank heavens Club Carlson acted ethically by giving us reasonable notice. The card is still a good value for those of us who travel to Europe frequently ($10,000 in cc spend earns 50,000 points, good for a free night at some very nice, well located London and Scandinavian hotels – still a better deal than offered by the competition). I’ll be keeping both my personal and business cards, since the 40,000 point annual bonus is worth much more than the annual fee. But, instead of putting all my non-bonused spend on Club Carlson, I may move some of it back to SPG.

  27. no point on keeping this card anymore. I should reserve by this coming 5/28, then discard it. How terrible idea this is.

  28. My statement ust cut and I saw this at the bottom and felt my heart sink. I was planning on using these points like crazy for a big trip later this year and I *was* planning on apping for the Business version literally tomorrow. Hmmmmm………..big time bummer.

  29. I have yet to actually be able to use my 2nd night free, but was planning a trip to Ireland in September that was going to heavily focus on Carlson properties. Now, probably not. And let’s face it, none of their properties has been that amazing. Their gold recognition is abysmal, they don’t give upgrades and US Bank is a pain to deal with. Pretty sure this card gets the ax after I get my 40k bonus – which should be this month.

  30. I just received an email from CC regarding the changes. The email stated “Beginning June 1, 2015, you can earn a Free Night, good at any Carlson Rezidor hotel in the U.S. This Free Night will replace the current Bonus Award Night benefit. ”

    Based on this text, I wonder if free nights (after 10K annual spend) could be used outside of the US.

    Thoughts?

  31. Just got official email from carlson about the change. what’s interesting is at the bottom email, it says:

    “And, to thank you for your continued loyalty, you can earn 30,000 bonus Gold Points® on your next Eligible Stay at a Carlson Rezidor hotel worldwide when you pay with your Club CarlsonSM Visa®. Offer ends August 31, 2015. Terms and conditions apply.* ”

    The FP:
    “The 30,000 Bonus Points Offer (the “Offer”) is available only to Club CarlsonSM Visa® cardholders. The Offer is valid for 30,000 bonus Gold Points® on an Eligible Stay between April 1, 2015 and August 31, 2015 (“Promotion Period”). One Offer per Club Carlson Visa account holder. You must provide your Club Carlson number at the time of reservation or at check-in and pay for your stay with your Club CarlsonSM Visa®. Stays or nights paid for by redeeming points or by using Points + Cash are not eligible for the Offer. ”

    I guess 30k could be a free night.

  32. Just received this email:

    Note: can only us free night @ U.S. properties

    As a valued Club CarlsonSM member and Club Carlson Visa® cardholder, we would like to tell you about an upcoming change to your Visa benefits.

    Beginning June 1, 2015, you can earn a Free Night, good at any Carlson Rezidor hotel in the U.S. This Free Night will replace the current Bonus Award Night benefit. Bonus Award Night stays may not be booked after June 1, 2015. You’ll receive the new Free Night award upon renewal of your card after an annual spend of $10,000. Updated program terms and conditions will apply and be available on June 1, 2015.

    As a Club CarlsonSM Visa® cardholder you will continue to enjoy the following benefits:
    10 points per $1 spent in eligible Net Purchases at Carlson Rezidor hotels worldwide – that’s in addition to the 20 points per dollar you earn as a Club Carlson member
    5 points per $1 spent in eligible Net Purchases everywhere else
    40,000 renewal bonus points each year when you renew your card by paying the annual fee
    Gold Elite Status – which now includes a dining discount at participating hotel restaurants!
    And, to thank you for your continued loyalty, you can earn 30,000 bonus Gold Points® on your next Eligible Stay at a Carlson Rezidor hotel worldwide when you pay with your Club CarlsonSM Visa®. Offer ends August 31, 2015. Terms and conditions apply.*

  33. My wife and I both have this card. Without this particular benefit, I don’t see any need for either of us to have this card. I re-qualify for gold each year with paid stays, so the status that comes with card is of no vale. It looks like we will both be cancelling our cards.

    I need to book stays for all our remaining points ASAP.

  34. And that free night is only in the U.S.

    “Beginning June 1, 2015, you can earn a Free Night, good at any Carlson Rezidor hotel in the U.S. ”

    Also 30pts/dollar at hotels, and 5pts for everything else, was that the case originally?

    “10 points per $1 spent in eligible Net Purchases at Carlson Rezidor hotels worldwide – that’s in addition to the 20 points per dollar you earn as a Club Carlson member
    5 points per $1 spent in eligible Net Purchases everywhere else”

  35. I’m booking a big Euro tour for June! Coming?

    It will be the farewell to the Club Carlson Bogo tour. Coming to a Radisson near you!

  36. this benefit was great. I had the biz and personal versions of this card and would book 4+ night stays every time. Best value by far was in iceland. I enjoyed bangkok and budapest locations, but in comparison to the other cheap options, it wasn’t exactly a huge money saver. This was my only hotel card, now I will be cancelling them all. I guess the savings from the annual fees will allow me to book medium-range hotels and subsidize some of that cost. I was upgraded in 2 out of 2 hotels to great suites, tho, for being a gold member. Good-bye CC. The stays were great, but not worth it without the free night. I guess I will spend the 300,000 miles somehow…at some point

  37. This makes me sad. I was just posted about why this is my favorite traveling credit card.

    https://thepennypinchingglobetrotter.wordpress.com/2015/04/03/four-nights-at-any-club-carlson-hotel-for-only-75/

    Minutes later I checked my email to read of the change…

    I was debating on using my last 50,000 points on my trip in Amsterdam or just paying for the nights. I suppose I will hurry and book the nights so I can get 2 nights for 50k rather than one. I for one will leave this card and work on a sign up bonus on another. I am thinking IHG. What would you recommend?

  38. I feel your pain – my first and last ever Club Carlson Visa card arrives in the mail sometime – next week! Then I have a few hours to meet the $2,500 minimum spend and hope that the Visa-earned miles will post before the June 1st deadline so that I can book BOGO nights and then throw away the card. While I have enjoyed my stays at Club Carlson properties over the years – I will certainly avoid them like the plague in the future. My worst credit card application fiasco ever!

    I recommend that the Club Carlson management Google the concept: “Brand Equity and how to lose it overnight by being shortsighted”.

  39. Really, people? They take away a perk that nobody else offers and still offer pretty much the best dollar spend per stay of any of the credit cards and we are burning their cards? I have plenty of skin in this game (about 340,000 points currently spread across 4 accounts/cards and 550,000 already spent for either past or future stays already booked), but I pretty much knew that it would end at some point and I am pretty sure most other people already knew. Anyone outside the US has never had this benefit but they still use Carlson a lot, so I don’t think this is going to be the calamity that it would seem from the comments. I have spent 22 room nights in Carlson properties over the last year and paid for exactly 2 of them, mostly because the promotion gave me 44,000 points for a $250 stay. I am pretty sure that we all could see this coming when we spend $250 with a company (and maybe another $400 in fees with a bank) and get $9000 worth of hotel rooms (and still have points for another $2,000 to $3,000, even with the change).
    If 40,000 points each year is not worth $75 to you, you are using them wrong. At the average that I have gotten (accounting for the change), 40,000 points is worth $300 in hotel rooms. I know it isn’t an 87% discount like we are used to, but 75% off still sounds good to me.

    • I agree that there is still excellent value in keeping the card. Instead of getting enough points for 60 nights per year, we’ll get 30 for 50K redemptions. I can’t do that w/ Marriott, IHG, Hyatt, Hilton, etc.. We’ll keep our cards and also get the Wyndham and take advantage of their generous offer until that goes bust.

    • I have a eurocentric view, the hotels in the U.S. are just not as good quality or interestingto me.

      I just checked out some Radisson Blu hotels in Europe, and they were from between 44K (Zurich) to 100K (Paris) per night. The corresponding Euro rate was ~200 Euros to 490 Euros. When you earn your initial points you can get 2 to almost 1 night free. Then every year for your fee you get one of the cheaper nights. That’s if you do no other spending.

      Based on the current exchange rate in the above examples it means your $75 fee is earning you about $215 every year. So you net $140.

      But to earn additional 40000 points you have to spend $8000 *5 pts in general spending, or $4000 * 10pts in Club Carlson spending to get one average night.

      I’m new to CC but I’m not sure this is a deal

  40. This is the only Hotel card I have and this bums me out, but I will most likely keep the card. Anybody have any advice on what would be the next best Hotel card to get?

    I ran a few scenarios on how much I have to spend to generate enough points for stays at various CC hotels around the world. I then compared the amount of spend needed to generate the stays against using my Arrival+ (2% return, I did not include the 10% rebate) instead. It appeared that I always came out better using the Arrival+. It appears I would earn the same amount for the cash price rate or do a little better, comparatively.

    FM…I remember a while back you did a comparison of points vs. using cash back cards for hotels…would you be able to post a link to that table or add it to the post please…thanks.

  41. I want the 30k email like everyone else is getting. I guess I am not as valuable of a customer? :/

    ” Dear Joshua,

    As a valued Club CarlsonSM member and Club Carlson Visa® cardholder, we would like to tell you about an upcoming change to your Visa benefits.

    Beginning June 1, 2015, you can earn a Free Night, good at any Carlson Rezidor hotel in the U.S. This Free Night will replace the current Bonus Award Night benefit. Bonus Award Night stays may not be booked after June 1, 2015. You’ll receive the new Free Night award upon renewal of your card after an annual spend of $10,000. Updated program terms and conditions will apply and be available on June 1, 2015.

    Thank you for your continued loyalty.”

  42. Now you’ll have to do a post on what is the NEW current best hotel credit card to have. Carlson is now only okay I think. I had utilized 15 hotel free stays last year, so this was my goto credit card. Maybe I’ll have to get the BOT travel reward preferred card, or discover IT 3% card for a year, or something else. I need a good post on what is now best. Thanks

  43. This is a big disappointment, but I can’t say I’m completely surprised. I’ve had my card since June last year and just booked my first 2 night stay for May. I’ll keep the card for now, because the benefits still make it worthwhile. I may switch to a competing card in the future if the Country Inn turns out to be terrible.

    If I cancel my card after booking a room, are my reservations still valid and paid? In other words, does the card need to be active in order to complete my stay?

  44. The concensus here seems to be that one can book on or before May 28 for later stay and still get a bonus night.

    How about if you cancel the US Bank card after booking but before the physical stay?

  45. If I book a 2 night stay by May 28 and I need to change the reservation will I still get the second night free?

  46. I just checked San Francisco Radisson Fisherman’s Wharf. No availability on points from June 5th 2015 through April 2018. Who believes that? What’ll you bet availability opens up June 1st.?

  47. I have a Bonus Reward Night question that I can’t seem to find the answer to online. I only have points available for one night, but it looks like if I book by June 1st I will be able to redeem two nights. My points haven’t posted yet so I can’t test this directly on the website and I have never redeemed CC points before. Do I need an available balance for two nights (even though they’ll charge me for one night) or is it ok to just have the balance for one night? (eg if a one night stay costs 40k points and I have 50k points, will I still be able to book for two nights?) Thank you!

  48. I just got my card a week ago. They had send me info about the benefit and on it , it said book 2 night and second nights free. This is a business visa card. On the term of agreement, it said that no annual fee. If they should charge annual fee, can I legally do anything about that?

      • I do have it on paper. But I think it was a mistake. It’s the agreement that they send to me. Annual fee none, travel membership fee none, enrollment fee none.

  49. I am a new Club Carlson customer and applied for the account a month before they announced loss of the Award Nights and devaluation of their hotel perks. This announcement was made about the time I received my card.

    Purchases were made to the 90 day spend requirement.

    Unfortunately, I have been unable to make any current or future reservations because my points have not been credited to my account. I have been reading about others who have
    made reservations for future dates.

    My statement date is scheduled for June 2.

  50. Stumbled upon this post while I was trying to book a two night stay in London, and couldn’t figure out why it was trying to charge me for the second night. LITERALLY COULD HAVE BOOKED IT YESTERDAY (June 1st). Checked my email, and I didn’t so much get a warning from Club Carlson. Angry at myself for waiting so long to book, but also planning on canceling my card as I would rather put that 10k to better use than a free night at a US Radisson. What a booby prize.

  51. FYI – I got mail from Club Carlson / US Bank (can’t remember which) that promised a free night voucher to be delivered to my email. A day or two ago, the email arrived. I got these free night vouchers for my Business card and my wife’s personal card, both signed up for in April. So far i have seen no free nights for my personal card which i have had since October ’14.

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