Chasing Diamond: Suite Upgrade correction

In yesterday’s post “Chasing Diamond: Suite Upgrade Awards” I made a mistake.  I wrote that Hyatt’s “My Elite Rate” was not considered an eligible rate for Upgrade Awards.  I was wrong.  I’ve updated the post accordingly.

I don’t know what I was thinking when I believed the phone agent who gave me this information.  I tell people all the time not to believe what phone agents tell you.  They’re not lying to you.  They’re simply often wrong.  I don’t mean Hyatt reps specifically.  I mean everyone.  Try it.  Call just about any company and ask about their policy on some obscure thing.  Then, call again and ask the same question.  I bet you’ll get two different answers.  Why didn’t I think of this before publishing my prior post?  I made a mistake.  Just like a phone agent.

The above paragraph may make me sound prejudiced against phone agents.  If so, I apologize!  I think that everyone is equally capable of disseminating wrong information, and often does.  Even me.  But, we don’t do it on purpose.

About Greg The Frequent Miler

Greg is the owner, founder, and primary author of the Frequent Miler. He earns millions of points and miles each year, mostly without flying, and dedicates this blog to teaching others how to do the same.

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7 Comments on "Chasing Diamond: Suite Upgrade correction"

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Nuts. I was hoping you were going to tell me your mistake would allow me to upgrade to a suite for my points stay at Park Hyatt Beaver Creek at the end of the year….



Just kidding 🙂

Thanks for keeping us up to date.


I am interested in understanding whether or not Diamond Suite Upgrades are replenished on March 1st for those on a Diamond Challenge. If so, I could theoretically begin the challenge today, apply 4 suite upgrades to future stays by Feb 28th, and be issued 4 new suite upgrades on March 1st which I could apply to future stays.

Seems to me like there are two ideal times to start the challenge, 1) post June 1 if you plan to complete the challenge as this will give you the longest duration as a diamond, 2) within 60 days prior to March 1st so as to have access to two sets of 4 suites upgrades (8 total).

Please let me know if I am mistaken as I plan to apply for the challenge in the next day or two under the impression that this is valid. Thanks!