Bluebird, REDbird, Serve in-store loads working again

Note: As of October 13, 2015, the Target REDcard (REDbird) can only be loaded with cash in-store at Target. Gift cards and/or debit cards no longer work to load REDcard. For more info, see: Here is the REDbird memo, “Cash is the only tender guests can use”

As of May 6, 2015, Target no longer accepts credit cards for in-store REDbird reloads. For more information, please see “REDbird Post Memo Answers“, and “REDbird grounded. Now what?

This morning I published a warning that in-store reloads of Bluebird, REDbird (the Target Prepaid REDcard), and Serve cards were not reliably working (view post here).  Most of the day the problems continued, but as of 6pm EST tonight, we started receiving numerous reports of success, and have not heard any more problems.  I believe it is now safe to resume reloading your prepaid cards!

BluebirdServeRedcard

About Greg The Frequent Miler

Greg is the owner, founder, and primary author of the Frequent Miler. He earns millions of points and miles each year, mostly without flying, and dedicates this blog to teaching others how to do the same.

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Whew

KneelBeforeZod
Guest
KneelBeforeZod

I went to my local Target in Pittsburgh and was able to get a REDBird with $150 on it (smarting small to get the hang of this!).

Citygirl
Guest
Citygirl

Phew. I am planning on trip on Sunday and am glad to hear everything is working.

Bill
Guest
Bill

Just got my perm card today (well my wife did) think i can load her redcard with her credit card or do they check ids consistently? What about load redcard with my credit card? Need to finish up her minimum spending and quit adding myself as auth user because they started showing on my credit report.

misty
Guest
misty

Redbird issue…anyone else notice this problem?
When paying a new Payee–
After entering all the date into the system..and then going to make a payment —
Redbird prompts me to ‘enter the correct zip code’.
I have to then go back to ‘Settings’ and put the zip code in again.
Only then will it let me proceed thru bill payment.
The zip code is correct …so I have not been able to figure why it prompts for it again.
Anyone know how to fix this issue? Bluebird did the same thing.

Sue
Guest
Sue

Just go back and delete the last number of the zip code and it will automatically enter the code the way it wants it. Just save it that way, and exit to pay.

PhatMiles
Guest
PhatMiles

Just did a 1999.99 load in to BB @ WM using 10, $00 VGCs. No issues at all. This is northern MA.

Gaurav
Guest
Gaurav

Curious how you used 10 cards for one load. AFAIK WM doesn’t allow for more than a four way split tender?

ed
Guest
ed

He meant he loaded a total of 1999.99 into the kiosk using VGCs. It was 10 different transactions using the money center kiosk. You can’t load 2k or more within a 10 minute time span due to ‘velocity limits’ the kiosk has in it’s software, therefore he made one transaction 1 penny less than what’s actually on that VGC just to make sure it went through without timing out the machine which requires someone to authorize it to continue.

Gaurav
Guest
Gaurav

Thanks. I assumed that might be the case but asked in case I was missing something.

Gaurav
Guest
Gaurav

I’m in North Central MA too, curious what WM you are using.

frugal man
Guest
frugal man

Good to know. But I still have 1K load missing as of now (midnight, EST 2/27). Loaded two 1K on two Redcards. One used mastercard gift cards, error receipt printed, but later the amount showed up in online account. However, the second one used chase credit card, same error receipt, so far that 1K has never shown up…

Ryan1
Guest
Ryan1

yeah me too…still don’t have $1K showing up

Jonathan Chien
Guest
Jonathan Chien

It is over 40 hours and my CC charge has posted. I received the N/A error and nothing has ever showed up on my RB account (no load, no reversal).

I am starting to thinking if I need to give CC a call after today.

hokie94
Guest
hokie94

So what did you decide to do? Dispute the charge with the cc? I’m still missing a $600 load that was charged to my cc but never showed up on Redbird.

JustSaying
Guest
JustSaying

Just confirmed receipt of son’s card…….then to target to load 1k on IHG card…..signup bonus complete……then Barclay’s Arrival……20 minutes patently waiting for fraud control to clear my transaction…….laughing with the customer service agent and loving life as she talked about how West Coast teamsters strike was totally disrupting the inventory of their stores and how customers were yelling at her for not having inventory……..she knew I had waited 20 minutes withBarclay’s to have my 1k transaction clear……it was a precious moment in life and we were laughing all the way to the bank…………

JustSaying
Guest
JustSaying

Oh and registered another card for the other son……….easy peasy……….

Steph
Guest
Steph

Can you get a Redcard for your son or is he over 18?

Steph
Guest
Steph

Can you get a Redcard for your son or is he over 18?

JustSaying
Guest
JustSaying

Son is over 18 but I think just having an ssn is the key determining factor. But the SSN must be tied to a living human being as I tried to get one for my deceased Mom but AMEX wouldn’t go for that even if I am the legal executor of her estate and can legally sign documents as such.

ed
Guest
ed

Some still reporting errors when attempting loading Red, but it’s not as bad as the other day. Many still waiting for their previous loads to get worked out since many have charges on their cards but still no funds transferred into their Red. It takes a couple days for the system to get the rest of this sorted out.

TIP: Don’t leave the register until you see that the receipt reflects the new Red balance. If the receipt doesn’t show that the Red balance has increased, then you can have the cashier or supervisor void the transaction so you can have a ‘void’ receipt before you leave the store. Since the transaction just took place they can pull it up on the screen to do the ‘return/void’ since they can see the card that was used and the credit adjustment goes back to your card. As with any return or voided transaction it may take a couple days to show back up on your card that you used to make the purchase (load). Debit cards tend to take a bit longer for the credit adjustment than cc, so be patient.

David
Guest
David

Loaded REDbird last night at 8 pm EST using credit card, no issues at all. Did not even know about the earlier issues, so especially glad now it went through fine. I always check the receipt before I walk away from the register, and have not had any discrepancies, but better safe than sorry later.

Frugal man
Guest
Frugal man

Understand what you mean but it was not feasible for the Target manager to void the transaction on my Thursday evening load. yes, she tried but the system refused her. Instead, the system printed another error receipt after her void attempt. As I posted above, I loaded twice, one showed up and one never (now two days already. Just checked). Both got no load remind email as in the past. So things are really messy, not rational as you would imagine.

Kate
Guest
Kate

I must be missing something. I thought Bluebird only allowed $1000 a day load at Walmart. Am I wrong?

QSR
Guest
QSR

I have reloaded $2500 in one day at the same time. I asked the cashier is this the limit? She said there’s no limit!

Ken
Guest
Ken

$2500 day load limit per card (RB, BB or Serve), $5k month.

Jon
Guest
Jon

The website for BB says $200/day, $1000/month limit. I tried loading $500 to BB the other day and got denied, but $200 worked. How do you get the $2500/day, $5000/month to work for you?

Ken
Guest
Ken

The $200/day $1k/month is from a CC load. $2500/day $5k/month is cash or debit (CG’s).

Jim
Guest
Jim

Success loading Bluebird using a prepaid Visa bought at Safeway at 9:30 p.m. Pacific at a WM Neighborhood Market in Oregon.

Kate
Guest
Kate

Walmart in Fairfax VA refused to load anything onto Bluebird with VGC. Also would not accept VGC for money order. This store already was quite restrictive in refusing to load more than one card per day. Going to try another northern VA Walmart this afternoon. Hope to have better luck there.

Kate
Guest
Kate

Above attempt made mid morning Feb. 27.

trackback

[…] Good morning everyone, dang, I take one day off from blogging to finish my taxes (such a pain in the butt) and I miss out some big miles and points developments.  I guess sometime between Wednesday evening and Thursday morning, there was an issue loading Redbird/Bluebird/Serve Cards and even logging into your account.  I was able to load the last $1,500 onto my Redbird Card last night, so everything seems back to normal.  I looked around my Redbird account and looked for new features, but didn’t see anything new.  Frequent Miler has the latest info. […]

Newbie
Guest
Newbie

I have been trying to register a temporary card since yesterday morning and continually receive a “We’re sorry, we cannot process your request at this time” message on the initial registration page. Has anyone been able to register online since yesterday morning? Thanks.

Austin
Guest
Austin

WM at Austin, TX stopped accpeting BB loads via any GC.
It may ending soon store-wide…

trackback

[…] Bluebird, REDbird, Serve in-store loads working again – Many reports of loads working once again. Find out the latest. […]

Joe
Guest
Joe

Any word if NC is back online?

JustSaying
Guest
JustSaying

Does AMEX have any issues when the bill pay account is in a different name than the RedBird account?

Racerboy80
Guest
Racerboy80

No, all that is required is the company, address (If it is not in their database), zip code, and account number.

They do not care who you pay bills for. I pay family members bills all the time, been doing it for the past year.

justSaying
Guest
justSaying

Thanks for the bill pay advice……..loaded two cards at two different Targets for 1k each………the only one that had any problem was the Citi Fraud department which was easily corrected……….

lvtrader
Guest
lvtrader

3/1/15. Las Vegas Target store this morning refused to load Redbird with credit card. They said
there has been “trouble” with the prepaid card, and they were only accepting debit cards and cash. The Service desk person checked with her boss, who then called her own boss, so it seems the problem is more than an incorrect individual person.

Racerboy80
Guest
Racerboy80

Denver, CO: Loaded two cards today with the daily maximums with multiple CCs at two different stores. No problems whatsoever. Various stores seem to be adopting various polices, so it is not system wide.

lvtrader
Guest
lvtrader

Update on my 3/1 comment. Today (3/2) went to another Target in Las Vegas to reload Redbird. No problem . But Citi blocked transaction until I called them. I now understand that Citi automatically blocks all transactions of $500 or more until they can verify.

JustSaying
Guest
JustSaying

You must be chopped liver….Citi only freezes my transactions “after” the charge………trader you need to step up your game……..