Plastiq no longer allows Amex mortgage payments

Plastiq mortgage visa

The Plastiq bill payment service offers a convenient way to pay bills with a credit card for a 2.5% fee.  Unfortunately, there are a few restrictions.  In June of this year, Visa stopped allowing Plastiq to accept Visa cards for mortgage payments.  And now Amex has done the same.

After I received a reader tip (thanks Tom), I reached out to Plastiq and they confirmed: customers will have to “use a Mastercard or Discover to pay mortgage.”

I’ve updated our Complete Guide to Plastiq and Manufactured Spending Complete Guide accordingly.

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42 Comments on "Plastiq no longer allows Amex mortgage payments"

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Dave
Guest

What about if current scheduled payments? I have my Amex Blue Biz set to make recurring monthly mortgage payments till end of year. Are you saying Amex will decline the payment?

LeoM
Guest

Sub

anthonyjh21
Guest

Well crap. Just signed up for the BRG card too. Seems their business model is falling flat on its face when it’s denying half of the cards they accept now.

Will have to find $5k spend another way…

Bill N
Guest

After I saw this post, I went out and made my payment with an AMEX and it went through fine. I got the approval from Plastiq and received notification of approval from AMEX for the charge as well. We’ll see if it gets bounced.

skdelta
Guest

@Dave – as per plastiq chat support, existing scheduled payments will go through, new payments will not be permitted.

Jane
Guest

I have been using VISA for the last month or so for my mortgage payments and also have scheduled AmEx payment. I think VISA is only for certain banks

anthonyjh21
Guest

Were the visa payments scheduled before they banned Visa as an option? If not, what back did you send to using visa?

ss
Guest

Bill N – DITTO hope it sticks

dotti
Guest

not nice AMEX

Jeff
Guest

“Unfortunately, American Express cards cannot be used to pay this recipient. To submit your payment, we recommend using a MasterCard (check out our current promotion).

Don’t have a MasterCard? Sign up for one of our favorites, including: the Citi Double Cash, Barclays Arrivals Plus, or the Citi Prestige.”

They have a link to each of those cards, wonder if they’re referral links.

Army @ ClimberMonkeysAbroad
Guest

Will they still allow me to pay rent using AMEX (since it’s not mortgage)??

Yehudah Stavsky
Guest

I’ve been using Visa for rent payments. No issues. May be different then mortgages.

Army @ ClimberMonkeysAbroad
Guest

Just talked to a Plastiq rep:

– You can still use AMEX cards to make RENT payments (whew!)
– A banner will pop-up if you try to use AMEX or VISA for mortgage payments (so you can’t accidentally use the wrong card)
– If you try to use VISA for rent/mortgage, it will be coded as cash advance (so don’t do it!)

Rob
Guest

I thought there have been reports that the ink business preferred visa is going through for mortgage payments, paying 3x and not charging cash advance? no?

Jay
Guest

Rent on Visa hasn’t been coding as cash advance for me.

Joe W
Guest

To what extent will AMEX/Plastiq allow the existing scheduled payment to go through? I had an existing scheduled monthly payment until end of this year and i went ahead and scheduled for another year just now and it has no problem letting me do that. Am i going to get alert in the future when Plastiq can no longer accept AMEX payment for the scheduled one?

Jay
Guest

I’ve confirmed with Plastiq that RENT payments with Visa DON’T code as cash advance.

Brian
Guest

Wooooow. I just got approved for an Amex Biz Plat and was planning to use my mortgage to hit the 10k minimum.

LeoM
Guest

@Brian, depending on the bank you have it may still work I believe.

Keep us Posted
Guest

Sub

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[…] Hat tip to reader @yseh0228 & Frequent Miler […]

Brian
Guest

I just tested my home equity line of credit which is paid to the same bank as my mortgage. It appears to have gone through fine with a Visa.

One could use a line of credit to pay the mortgage, then pay the line of credit with Plastiq if trying to meet a minimum spend.

LeoM
Guest

Just scheduled a mortgage payment to Flagstar using my Amex Plat. It was accepted.

Bill N
Guest

As a follow-up to my post yesterday, Plastiq sent an email that the check has been sent to my bank for my mortgage. This is working just like it always has for me.

trackback

[…] HT: Frequent Miler & Doctor of Credit […]

Brian
Guest

I am unable to schedule new payments or extend my old schedule with an Amex card. It errors me out and tells me to choose a Mastercard.

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[…] Plastiq no longer allows Amex mortgage payments […]

Al
Guest

Any services out there that will allow AMEX for mortgage bill payments?

trackback

[…] Plastiq will now only take MasterCard and Discover for mortgage payments, chalk one up in the rent versus buy column. […]

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[…]  Frequent Miler confirmed that Plastiq no longer accepts AMEX cards for mortgage payments.  Although existing, […]

anonomouse
Guest

You should be able to pay for your bills with your credit card as long as you pay your credit card bill. I know people are using it to increase their point but some of us like one bill once a month. I think an algorithm can figure that out, since it’s not rocket science.

Jim
Guest

I know Visa cards are no longer working to pay mortgage in plastiq. Anyone know if you can use visa gift cards for mortgage payments in plastiq?

Yao Ko
Guest

As of 10/20/2017, Plastiq is not accepting Amex credit cards for ANY payments (regardless of whether it’s mortgage related or not). Here’s the message I got from Plastiq’s CSR:

“””
I do apologize that we are having to temporarily stop processing American Express payments. This has affected our system greatly and we are working to resolve this issue as quickly as possible with American Express directly. In the meantime, other card brands can be used to make payments.

We currently do not have an ETA on when this will be resolved but we will make sure to alert all customers when this issue is resolved.

Thank you for your patience while we correct this issue and will make sure you know the moment it has been resolved.
“””

Army @ ClimberMonkeysAbroad
Guest

I wasn’t able to use my MasterCard for rent payment last month but I was able to this month.

@YaoKo, thank you for the update! I’m so glad I just used my AMEX to pay rent few days ago (spending bonus met!).

trackback

[…] payment – mortgage payments.  Plastiq removed the ability to pay mortgages back in June for Visa cards and then in September for Amex […]