Alexander Bachuwa is a New York attorney who focuses on consumer protection. He is also a BoardingArea blogger. Contact Alex at through his website at bachuwalaw.com and visit thepointsoflife.com
Editor’s Intro: In the points & miles game there are huge potential rewards (Free travel! Big savings! Free upgrades!). Those rewards are real, but unfortunately things sometimes go awry. You can have your bank...
The following is not legal advice. Please contact the author (alex@bachuwalaw.com) or your own attorney should you have questions.
We grumble when we hear the announcement, "Calls may be recorded for quality assurance." “Just get...
It was not long ago that credit card companies used to charge consumers a foreign transaction fee for purchases made abroad. Now, the majority of banks offer credit cards that eliminate these pesky fees....
The following is not legal advice. Please contact the author (alex@bachuwalaw.com) or your own attorney should you have questions.
Overture
This Who’s to Blame mini-series will serve as a useful illustration of the consumer arbitration process....
The following is not legal advice. Please contact an attorney or Alexander at alex@bachuwalaw.com if you have questions on the subject.
Points enthusiasts are always looking for ways to earn more points. The extremes they...
The following is not legal advice. Please contact the author (alex@bachuwalaw.com) or your own attorney should you have questions.
Call the company. Get put on hold. Email the company. Receive an automated response. Repeat, repeat,...
The following is not legal advice. Please contact an attorney or Alexander Bachuwa if you have questions or claims regarding consumer arbitration.
Following one of my Fine Print posts, a Frequent Miler reader messaged me...
The following is not legal advice. Please contact Alexander Bachuwa if you have questions or claims regarding consumer arbitration.
There was no email to tell us the $500 was taken. The eBay Bucks just never...
The following is not legal advice. Please contact Alexander Bachuwa if you have questions or claims regarding consumer arbitration.
Victim: Hello, I would like to report a robbery. My stuff has been stolen from me.
Dispatcher:...
Do file a consumer arbitration claim regardless of the dollar amount to battle corporate mischief. Do not hire an attorney who will charge on an hourly basis. Do appeal the claim even if it takes months to ensure a just outcome. Do not delay a wedding by spending $100,000 in order to reach the same result.
The following is not legal advice. Please contact Alexander Bachuwa, a New York attorney, if you have a consumer arbitration question or claim.
Two weeks ago I wrote an article called Don’t Let Arbitration Delay Your Wedding which recounted...
The following is not legal advice. Please contact Alexander Bachuwa, a New York attorney, if you have a consumer protection question or claim.
Since I began writing The Fine Print series, I have initiated dozens of claims which...
It’s no secret that I’m a staunch advocate for consumer arbitration. I have had success going up against the big boys like Citi and Expedia, holding them accountable for mischievous behavior. One of the...
The following was written by Alexander Bachuwa, a New York attorney. It is not legal advice.
The absurdity in airline customer service has reached a tipping point. First, there was the United leggings issue. Then...