Bet You Didn’t Know: How To Look Up Your Priority Pass Guest Policy Online

By Julian, author of Devil’s Advocate

 

Just because this series is called “Bet You Didn’t Know” doesn’t mean I personally know everything. Oh, sure, I might have a few little-known tips that I enjoy sharing with Frequent Miler readers from week to week. But there’s plenty I don’t know. In fact, there’s so much more I don’t know than I do know that one could easily fill an entire encyclopedia with all of it. They could call it the “Encyclopedia of Things the Devil’s Advocate Doesn’t Know.”

priority pass guest

Or just the “encyclopedia” for short, which I believe is what they actually call it.

But one of the reasons I love writing here at Frequent Miler is that often a reader shares a tip on the blog that I personally didn’t know, but which I can pass along to everyone. Also, when someone does that it means a lot less work for me, which is another reason I love writing here at Frequent Miler.

So today’s “Bet You Didn’t Know” tip is from Mike, a Frequent Miler reader who gets a major hat tip for sharing this simple way of looking up Priority Pass guest benefits.

Priority Pass lounge membership.

Most Frequent Miler readers know about the Priority Pass lounge system, but for those who don’t, Priority Pass is a membership program which provides access to over 900 affiliated airport lounges around the world. Most of these are third-party lounges separate from the Big 3 domestic airlines, but Priority Pass still has decent coverage at major airports in the United States and excellent coverage internationally.

priority pass guest

The outside terrace at the Aspire lounge in Zurich, a Priority Pass affiliated lounge.

You can purchase a Priority Pass membership outright for $399 a year, but most folks in the points and miles game get their memberships via premium credit cards. For instance, all versions of the Amex Platinum card (the personal, the business, the Mercedes Benz, the Ameriprise) include a Priority Pass membership. The Citi Prestige also has a Priority Pass membership, as does City National Bank’s Crystal Visa Infinite card.

Any of these cards will get you access to every Priority Pass lounge, so at first glance they all seem identical. But interestingly, all of them have rather different guest policies…

  • The Amex Platinum Priority Pass charges $27 per guest on each visit.
  • The Citi Prestige Priority Pass gives free entry to the first 2 guests on each visit (or your immediate family), then $27 for each guest thereafter.
  • The CNB Crystal Visa Infinite Priority Pass allows unlimited guest access for free.

Obviously each credit card issuer has negotiated a slightly different deal with Priority Pass. So if you travel regularly with extended family or colleagues and use Priority Pass lounges, it’s important to know exactly which guest policy applies to your membership.

But there’s one little problem.

The Priority Pass membership cards themselves don’t indicate which credit card account they’re connected to. So if you have more than one of the above premium credit cards (as many Frequent Miler readers do) and you’ve long ago misplaced the original letters that came with each Priority Pass membership, you may have lost track of which card has what guest policy.

priority pass guest

“I know those letters are around here somewhere…”

Fortunately, there’s a way to look up the Priority Pass guest policy and it comes to us thanks to Mike, our aforementioned Frequent Miler reader. A few months ago I wrote a post about how you can enter many Priority Pass lounges without the membership card by using a digital card on your phone. In the comments of that post, Mike kindly pointed out this valuable tip

priority pass guest

He’s 100% correct. If you sign into your Priority Pass account at prioritypass.com, you’ll see the following main screen…

priority pass guest

On the right side of this screen is the guest policy language, which will differ depending on which premium credit card is attached to your Priority Pass membership. The above image is from my own Amex Mercedes Benz Platinum Priority Pass membership, so it correctly notes I’ll be charged $27 per person per visit for all guests.

However, when I sign into the Priority Pass associated with my Citi Prestige card, the main screen guest language changes to this…

priority pass guest

This language is a little less specific than the Amex language, but what it’s trying to convey is the Citi Prestige guest policy that the first 2 guests will be free and guests beyond that will be charged at a rate of $27 per person per visit. It’d be nice if they clarified that a bit more on this screen, but if you see this language, that’s what it means.

When I sign into the Priority Pass associated with my City National Bank Crystal Visa Infinite account, the guest policy is very simple…

priority pass guest

I have unlimited guest visits with this CNB-related membership, so I only see the one line about “unlimited inclusive member and accompanying guest visits.” I’ll never be charged a fee for guests with this membership, even if I bring the entire Brady Bunch with me. Even if Marcia is a pain.

Find your lounge guest history as well.

Finally, if you’re ever wondering which Priority Pass account you might have used on a lounge visit, Mike points out that you can find a record of all your visits under the “My Visits” tab of the main screen. Click on it and you’ll see not only all the lounges you’ve visited with that membership, but how many guests you had with you and how many were charged a fee.

priority pass guest

So if you have multiple Priority Pass memberships and you’ve lost track of which one is which, or simply can’t remember the guest policies that relate to each membership, just sign into your Priority Pass account online and look for the guest language on the main page.

Thanks again to Mike for his help, and if you’ve got your own tips you’d like to share with Frequent Miler readers, don’t hesitate to comment or drop us a line anytime!

Did you know how to look up your Priority Pass guest policy?

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Other Recent Posts From The “Bet You Didn’t Know” Series:

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•  When Is The Best Shopping Portal Rate Not Really The Best?
•  Last Chance To Transfer Points Between Bank of America and Fidelity

Find all the “Bet You Didn’t Know” posts here.

Last updated on December 20th, 2018

About Greg The Frequent Miler

Greg is the owner, founder, and primary author of the Frequent Miler. He earns millions of points and miles each year, mostly without flying, and dedicates this blog to teaching others how to do the same.

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Regarding comments: Comments posted at the bottom of Frequent Miler pages and posts are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.

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Trevor
Guest
Trevor

Thanks, this was really helpful. When I sign in with my Citi Prestige membership, it actually shows the message that you posted about for the CNB Visa Infinite card. I’d be happy to have an unlimited guests card, but I wonder why it shows up differently.

Beth
Guest
Beth

same for me- my membership is through a new Prestige card and is just one line “Unlimited inclusive member and accompanying guest visits”

Davis Chappins
Guest
Davis Chappins

Ive got the same…has anyone tried to bring in 10 guests?

Grant
Guest

I believe the Amex Hilton HHonors Surpass CC also offers a Priority Pass card but that card is terrible. Every time you use the card for yourself or any guests, you are charged $27. I accidentally used that version instead of the Amex Platinum CC Priority Pass and got charged $27 per visit. I called up Amex, explained that I meant to use my Amex Plat CC Priority Pass for free visits and they issued me statement credits to offset the $27 charges.

JustSaying
Guest
JustSaying

Great info as always!

MelsAntiqueJewelry.com
Guest

Does anyone know if the AU of City National Bank card can use the lounge or do they have to be with the primary card holder?

John D
Guest
John D

From the guide : “The owner(s)
of the Crystal Visa Infinite Card account will determine to
which cardholders the two (2) memberships will be
provided.”

Boraxo
Guest
Boraxo

Kind of strange you failed to mention Chase Ritz and JPM palladium cards which both include unlimited guests and visits with Priority Pass Select. These cards formerly had Lounge Club membership which was similar to PP Select (does it still exist?)

Also coverage in the USA is pretty mediocre, particularly at larger jobs where lounges are often located in different terminals that cannot be accessed inside security.

Nico
Guest
Nico

I have a Chase Ritz. I have a Lounge Club card. If they sent me a Priority Pass card, I missed it. That said, I have PP cards from my Prestige, Amex Plat, and HHonors Surpass card, so it’s definitely possible that I got it and accidentally tossed it aside. Are you sure the Ritz is Priority Pass Select? As I read the Lounge Club rules, I thought the # of guests depended on the individual lounge policy somehow — I remember reading some places that said 8 guests, some that said 4 I thought. If the Ritz is truly unlimited guests, that would be helpful so I could figure out where that card is…….

While I’m on the subject of my many lounge club memberships, is it possible to give a card to someone else? I’m sure it’s against the rules….but is it possible?

fathiss
Guest
fathiss

I took the Priority Pass card from Citi that allows guests and placed in my Apple Wallet on Iphone. Now I don’t have to carry the card and will always have the best Priority Pass card available at the airport.

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[…] Pass lounge access if you forgot your card, but the Devil’s Advocate wrote a great post about how to keep track of the guest policies if you have multiple Priority Pass memberships (which I […]

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