How to count your 5/24 status from your smart phone

With the introduction of its unofficial 5/24 Rule, Chase has made life much harder for those who like to frequently sign up for credit cards to get the signup bonuses.  With the 5/24 Rule, Chase denies most application in which the applicant has opened 5 or more cards in the past 24 months.

And we’re not just talking about Chase cards here.  All issuers count.  If you’ve never opened a Chase card in your life, but you opened 3 Amex cards and 3 Citi cards in the last 24 months you may be out of luck.

Even authorized user cards count.  If you opened 3 of your own cards and were added as an authorized user to 3 other accounts in the past 24 months, you may be out of luck.  [Note that it is possible to remove authorized user accounts from your credit report]

Fortunately, not all cards count towards the 5/24 Rule.  Many business cards do not appear on personal credit reports and therefore do not count towards 5/24.  See: Business card advantages (and a straw man plan).

How to count your 5/24 status from your smart phone

Chase bases its count on info found in your personal credit report.  There are many ways to get your credit report for free so that you can count your 5/24 status yourself.

See: Complete Guide to FREE Credit Scores, Reports, and Monitoring… for credit card bonus hunting.

Unfortunately, Credit Karma is no longer a useful way to get this information since they no longer show account open dates.  Instead, one easy way is through an app…

Here’s one way to count your 5/24 status… step by step.  A similar process should work with just about any tool or report that shows you your full credit report details.

1. Install the Experian app on your smart phone

On an iPhone, open the App Store and search for Experian.  On an Android phone, the Google Play Store and search for Experian.

Look for the app titled “Experian – Free Credit Report“.

Install the app and register or log in if you already have an Experian account.

2. Select “Credit Reports”

Click the app menu (it looks like three horizontal bars) and click “Credit Reports”

3. Click “Accounts”

4. Sort New to Old

Click ViewsDate Opened (New to Old).

3. Count

Scroll down and count all accounts until you get one month past 24 months ago.  For example, in June 2017 you would count all accounts until you find those that were opened prior to June 2015.

Closed cards count.  Authorized user cards count.

If you’ve signed up for new cards in the past 30 days or so, they may not be reflected in your Experian report yet.  Be sure to add these to your count.

If you count 5 or more, then you are over 5/24.  My current count is 22.  Yeah, I’m over.

Do Chase Business cards add to your 5/24 total?

Chase business cards do not appear on personal credit reports, but obviously Chase knows if you have opened those cards in the past 24 months.  The question is whether Chase includes those cards in the total for 5/24 Rule purposes?  Readers have reported convincing evidence in both directions.  Until we know for sure, the conservative approach is to count your Chase business cards.  But, personally, if I was under 5/24 without counting Chase business cards, I’d take a risk and try to get additional Chase cards.  It’s not the end of the world if you’re denied due to 5/24, but you could be leaving excellent opportunities on the table if you don’t try.

About Greg The Frequent Miler

Greg is the owner, founder, and primary author of the Frequent Miler. He earns millions of points and miles each year, mostly without flying, and dedicates this blog to teaching others how to do the same.

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[…] UPDATE 6/20/2017: The detailed example shown below no longer works. For a working solution, please see “How to count your 5/24 status from your smart phone.” […]

Liz
Guest

Hi Greg, quick note, you can still find that info on Credit Karma, you just have to navigate differently with the new interface. We actually wrote about it recently…you have to go to “view score details”, then “credit age” and it organizes by date opened.

That being said, this app option is very nice…

Ed
Guest
Ed

I tried your suggestion on Credit Karma. I get to a list of OPEN accounts, sorted by age (oldest at the top). But sometimes I will close an account (rather than pay the annual fee, for example). So from the Open Accounts screen, I tried clicking “View All Accounts.” Now the closed accounts are listed separately, but I don’t find the display on this page nearly so easy to interpret or useful as the old Credit Karma interface.

I have also tried Chase Credit Journey, but I know that the number I see there for my 5/24 status is wrong when compared to my own records. (Too bad, because I would be at 4/24 if Credit Journey is correct).

Liz
Guest

Ed, you’re definitely right – it doesn’t show closed accounts until you dig into “view all accounts” and then you have to click on each closed account to see the open date. It’s certainly not as easy if you need to factor in closed accounts, but still doable.

Eric
Guest
Eric

If I’ve opened 4 in the last 24 months, can I expect to be rejected since an application with Chase would be my 5th, or is it only if I already have 5?

Kay
Guest
Kay

If you have 4 cards and the application is for the 5th, you should be okay under the rule. You need to have 4 or less.

Nick Reyes
Editor

Kay is correct. If you have 4 or fewer, you’re good to apply.

James
Guest
James

A lot of data points showing people getting approved of two cards at 4/24. Apply for two Chase cards that day!

Lantean
Guest
Lantean

i find Chase Journey to be much easier…

Eric
Guest
Eric

Awesome article – just discovered I can apply for 4 chase cards. Is your best offers page updated with prior best offers because I typically like to sign up when it’s at or around the best ever listed offers (like the recent 100k sapphire reserve)

Nick Reyes
Editor

Yes, the Best Offers page always includes recent better offers if there have been any so you can know how the current offer stacks up. If there isn’t a previous better offer listed, that’s usually because there hasn’t been one or it’s been such a long time since we’ve seen one to expect that it’s not likely to be seen again.

Gabe
Guest
Gabe

I disagree that you should count brand new accounts. If they haven’t hit the report yet, Chase can’t count them either (unless they are Chase cards).

Nick Reyes
Editor

One additional point to consider is to remember that you’re only looking at the Experian report here. While Chase usually pulls Experian for me, they pulled TransUnion the first time I applied for a card. It’s possible for a new account to have hit that report and not updated on Experian yet.

Again, you are probably right that if they aren’t showing in this app and aren’t Chase cards, Chase probably won’t yet see them. But it’s important to at least be aware of that. And as Greg said, if you’re considering a future app, you’ll want to take those new accounts into consideration.

Wade
Guest
Wade

My 25 year old daughter just applied yesterday for the 60,000 point Southwest Premier card. After getting a pending status online, she called reconsideration. She had no luck with the first rep, who told her she was at 6/24 and couldn’t be approved. She called back and spoke to a different rep, and explained that 2 of the 6 cards were Authorized User cards. The rep agreed to take her “reconsideration” app over the phone and “see what he could do.” After placing her on hold for several minutes, he came back with an approval. I congratulated her and told her she’s one of the few people who have successfully overcome 5/24.

Lee @ BaldThoughts
Guest

I’m almost finished with refinancing my rental properties and will be getting back into getting some new cards.  I’ll totally need this because I think I’m getting close to being under!

apple
Guest
apple

Hi,

So closed accounts count toward Chase’s 5/24? If I opened 4 accounts in the last 24 months and also closed 2 account in the last 24 months, then I’m over Chase’s 5/24?

thanks

Nick Reyes
Editor

Closed accounts don’t matter / don’t count separately.

In other words, it doesn’t matter whether or not the accounts are still open — all that matters is how many you have opened.

In other words, if you opened 5 cards in January and all of those cards are still open, you’ve opened 5 cards. If you opened 5 cards in January and you closed 3 of them in March, you’ve still opened 5 cards. The number that matters is just how many you’ve opened — whether they are still open or not.

apple
Guest
apple

Hi,

I have 2 amex AU accounts, I contacted Amex via chat, but rep said unable to do it without cancelling the AU account. I thought even by cancelling/closing the account, the AU account will still show on my credit report.

What are the wording I should say to Amex? or the amex chat rep is just clueless?

thanks

Nate
Guest
Nate

Does department store cards like Macy’s, Kohl’s, JCPenny count? Those card can only be use at the individual stores.

Nick Reyes
Editor

Edit: I stand corrected. As Greg notes below, they apparently do not count. Sorry to lead you astray!

Alex
Guest
Alex

What are my chances at the Ink Cash $500/$3000 in branch with BRM with the following history?

11/15: CSP -closed
6/16: Ink Plus
11/16: Amex BCP
3/17: CSR
5/17: Ink Preferred
5/17: Amex Bus Plat
6/17: Amex Blue Bus Plus

Technically at 3/24 without my Chase Bus cards, however 5/24 if we’re counting them. Anyone recently in a similar situation?

Charles
Guest
Charles

Are you confident that any card approvals in June 2015 do not count towards 5/24?
I assumed I had to wait until July 2017. Thanks!

Maria
Guest
Maria

You will have to wait until July 2017. Who is saying that June 2015 accounts don’t count?

Charles
Guest
Charles

Oops, I did a simple misreading. Thank you for clarifying.

Anthony R
Guest
Anthony R

On that app how can you see if the authorized users are being counted I only see 3 cards but no mention of the AU which would put me at 5/24?

Steven
Guest
Steven

You’ve opened 22 credit cards in the last 24 months? Did I read that right? If you don’t mind it’s obvious you have excellent credit but may I ask you with 22 new credit cards what your AAoA is?

Maria
Guest
Maria

5/24 is not accurate. It’s really 5/24<25 or 5/24+. For example, if your fifth application was on June 19, 2015, people may think that you're in the clear as of today. You are not. Chase will count that fifth application for the entire month of June. You will have to wait until July 1, 2017, to be in the clear. How do I know this? I asked a Chase recon reps.

Glenn
Guest
Glenn

So of course I download the app, fill in all the info, get to the final screen and… Something Unexpected Happened and kicks me back out.

Glenn
Guest
Glenn

Okay, got it working eventually. As expected I’m way over, just wanted to see it in writing since I’m working on getting the SO into range. I will note that in my case a car loan showed up in the list of pulls. I assume it wouldn’t be counted, but you might want to look and make sure all the “cards” in your count are actual credit cards.

AJK
Guest
AJK

Pretty sure this isn’t possible with android version (as there is no “views” option under accounts).

Nick Reyes
Editor

It is possible with Android. I tested that before Greg posted it. If you’re at the top of the “Accounts” page, you’ll see a purple eyeball on the bottom right corner. Touch that. That’s the “views” button. You won’t see that button unless you’re at the very top of the list if your accounts.

AJK
Guest
AJK

Indeed! Thanks for the further clarification.

Caspian
Guest
Caspian

Any data points on whether a product change counts against 5/24 when a new CC number is issued? Experian shows my ATT card opened at the time of the Premier card closed – on its face, it looks like I’m at 5/24 since it is showing two accounts opened on that same date. Any info on how Chase might see that? And if recon might be a viable option if they count it?

Mona c
Guest

I use Credit wise app by capitalone. It shows on the homepage how many accounts you opened for the last 24 months. I am at 26. Yikes!

trackback

[…] How to count your 5/24 status from your smart phone. – I’m almost finished with refinancing my rental properties and will be getting back into getting some new cards.  I’ll totally need this because I think I’m getting close to being under! […]

Darin
Guest
Darin

“Scroll down and count all accounts until you get one month past 24 months ago. For example, in June 2017 you would count all accounts until you find those that were opened prior to June 2015.”

It’s not all accounts, just the credit card accounts right? I have a car loan that shows up within the 24 month window, but chase is not going to count that, yes?

HokiE36
Guest
HokiE36

So is Chase Credit Journey not accurate any more, or never was?

trackback

[…] Checking 5/24 on your phone […]

Lee
Guest
Lee

Hi I am confused. You said: Scroll down and count all accounts until you get one month past 24 months ago. For example, in June 2017 you would count all accounts until you find those that were opened prior to June 2015.

Why those that prior to June 2015? Shouldn’t accounts opened IN june 2015 count as well? Please clarify. 24 months would be June 2015 – June 2017, no?

Nick Reyes
Editor

Yes, all accounts opened in June 2015 count. That’s why he said to go until you get to the month before. Right now, all of your new accounts from June 1, 2015 up to now count. Starting on July 1st, the accounts from June 2015 should no longer count — then all accounts from July 2015 until July 2017 will count until August 1st. Does that make more sense?

Gwen
Guest
Gwen

So hubby is at 3/24 but wants the CSR, Chase Marriott, SW and Discover IT which two should he apply for at this point?

James
Guest
James

Do personal loans count or just CCs?

Steven
Guest
Steven

Just credit cards.

Steve
Guest

I just logged into Credit Karma today and found the account info as it use to be. Credit Reports -> TransUnion or Equifax -> Accounts; then filter for CC accounts only and sort by open date. Showed up just fine and shows open and closed accounts. Perhaps it was a temporary change that removed this view?

trackback

[…] Want to know your 5/24 status?  See: How to count your 5/24 status from your smart phone. […]

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[…] in the past 24 months (most business cards don’t count towards that number — see how to count 5/24 status from your smartphone and Chase business cards don’t add towards your 5/24 count for more info). Also keep in mind […]

Luke
Guest
Luke

Do store charge cards like Banana Republic, Kay Jewelers and Kohl’s count as 5/24? What about personal or auto loan/lease?

Carla
Guest
Carla

Seems to be different opinions on this. I read a couple places that no they don’t count especially if no MC OR VISA logo. But then others say yes this do count. Seems only way to find out is perhaps just give it a try…ymmv

Luke
Guest
Luke

I keep reading the same thing about if there’s no MC or VISA logo and if they can only be used in that specific store they do not count.

I am hoping they don’t count but I am having a hard time getting confirmation.

Carla
Guest
Carla

I’m due to be 5/24 in August. But I’m just going to give it a try in April.Can’t hurt. And if it does go through it will be just in time for our overseas trip.

trackback

[…] Miler has a good suggestion in this area which is to use the free Experian app. That should give you a good idea whether you’re under 5/24 and ready to […]

nbsandiego
Guest
nbsandiego

Greg. thank you for the link. Do department store credit cards (like Macy’s, etc.) count?

Nick Reyes
Editor

If the card can be used outside of that store, yes. If not, no.

For example, the Kohl’s card can only be used at Kohl’s. That won’t count.

Macy’s has two different cards I believe — one that can only be used at Macy’s and one that is an Amex. The Macy’s Amex can be used anywhere that Amex is accepted. That card would count.

Earle Johnson
Guest
Earle Johnson

I’ve seen other sites that say if you have 5 (in last 24 months) that Chase will open a 6th card, whereas above says if you have 5, Chase will not add a 6th (i.e. if you have 4, they’ll add a 5th, but not 6th). Which is it?