Iberia Avios are posting from the crazy 90K promo

If you got in on the recent crazy Iberia Plus promotion (See: Crazy: 90,000 Avios for $180 (too good to last) and Holy moly: Iberia is honoring it. 90K Avios for ~$260, and it’s for real), I’ve got good news for you: Iberia Avios from that promotion are starting to post to accounts.

It’s early, so I don’t yet know if these are widely posting for everyone who participated. I’ve seen reports on a couple of other blogs and I know some have reported success at Flyertalk and so far it looks like only accounts created before the promo have received the Avios. As you can see above, I was not fully vested in this promotion. I purchased 3 tickets and expected a total of 27,000 Avios from this promotion. I purchased one flight on Thursday the 21st, one on Friday the 22nd, and one on Saturday the 23rd of June. As you can see, all 27,000 Avios that I expected have posted.

Instead of flying Iberia business class as pictured, I’ll use these Avios for shorthaul American Airlines flights.

Not all of my bookings were made on the US site

A key piece of data I wanted to include here is that not all three of my bookings were made on Iberia’s US site. In fact, two of my three bookings were made on the Spain – English version of Iberia’s site. I include that here because there was a report last night on a blog about a person in Thailand being told that the promo would not be honored because that customer had not purchased from the Iberia site for their country and the promo was not intended for residents of Thailand. While I do live in one of the countries where the promo was reportedly targeted (the USA), I did not purchase all of my tickets on the USA version of the site and I did still receive my Avios.

That is far from an earth-shattering data point, but here’s the takeaway: you did not necessarily need to buy tickets on the version of the site for your home country (though Iberia may still maintain that the promotion wasn’t intended for people from countries where it wasn’t marketed), so if you’re waiting for Avios and thinking it’s because you purchased from the Spanish version of the site, that’s likely not the problem. You just might need to wait — like, for example……..

If your account is still locked…

As we reported yesterday, some accounts are currently locked. If that applies to you, Ryan from our Frequent Miler Insiders Facebook group suggested the following:

Here’s a work around for the lock-out.
If you have not already done so, download the Iberia app
Use the option Have you forgotten your PIN from the app (from the app, not from the web)
You will receive a new pin by email.

That may work, or it may not. Even if it doesn’t, I’d sit tight a day or two. It certainly seems that Iberia has full intentions of honoring this promotion. I think the worst case scenario is that they want to make sure that those who participated are using real accounts, so they have been asking some people for ID. If you can produce that, I think you will likely get your Avios.

Avios are working for Iberia bookings

The good news is that users on Flyertalk are not only reporting having received the Avios, but they have also been able to make bookings. While that may not seem like good news if you are waiting on Avios to post and concerned that all of the availability will be gone by the time yours are awarded, the good news is that you’ll have about 5 months to find availability even if it thins over the next couple of days.

Avios appear to work for American Airlines bookings

Tiffany at One Mile at a Time reported going through to the final checkout screen with her new Avios (and that she wouldn’t have otherwise have had enough Avios in her account to get that far) for an itinerary on American Airlines. Some had speculated that these Avios would be more restricted and not available for partner bookings, but that does not appear to be the case.

Keep in mind that partner bookings are totally nonrefundable in most cases. If you book an itinerary on American Airlines and later need to change or cancel, you will not get any Avios back. Be sure your plans are set in stone.

It looks like Avios are working for hotel bookings

In response to a question in the comments on this post, I took a look at Iberia’s hotel booking site, and it does let me get all the way through the final booking page:

It’s not a screaming deal — but bear in mind that “not a very good deal” means “only doubling or tripling your money on this promo”. It’s a pretty good backup plan if you can’t find flights that are more valuable — or if you’re just more interested in saving money on a hotel you’d have otherwise paid the bill for. Really, don’t let anyone tell you it’s a bad Plan A. Saving half or more on hotel bookings would be a great deal any day of the week. The hotel above would come to $144 with tax via the Hilton Honors rate for the same date. If you got in when flights were about twenty bucks, the above represents about $42 worth of Avios. Don’t let someone tell you that saving two thirds on a hotel room you’d otherwise pay for is a bad use of your Avios. And those of you who would be tempted to tell someone it’s a bad idea, remember that each person using Avios for a hotel booking is one less person to compete with for flight availability. It’s a win all the way around.

You can’t combine them with BA

Reports from Flyertalk indicate that these Avios will not transfer over to BA (it produces an error message). We expected that would likely be the case, and it looks like that has been confirmed.

Call for data points

I’m curious to collect datapoints. In my case, I’ve had an Iberia account open since sometime earlier this year or late last year. My Iberia Plus number never disappeared from my reservations, though I know many people with new accounts reported that problem. If your account is unlocked, I’m curious to know the following:

  1. New account (created during the promotion) or old?
  2. # of bookings made
  3. # of Avios posted
  4. Date of first booking
  5. Date of last booking
  6. Did you have any issues with your number disappearing from reservations?

All in all, I’d say that this promotion is a huge win for those who are starting to see the Avios. I know I’m pumped as I was looking to save big on a domestic itinerary that I’ll now be glad to book. Congrats to those whose Avios are posting — and if your Avios haven’t yet posted, keep an eye on your account as I imagine they will in the coming hours/days.

About Nick Reyes

Nick Reyes is a (fairly) regular guy with an animalistic passion for maximizing the value of miles and money to travel the world in comfort and style. There is little in life that he loves more than finding a fantastic deal and helping you shop smarter & harder to achieve your travel dreams.

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Joe
Guest
Joe

Can you make a change to just dates on AA with same origin/destination after an award is booked?

CaveDweller
Guest
CaveDweller

If u book a AA award Flt u can change the DATE as many times as u want BUT nothing else .
Done Many times Love my AA so book a trip u may need to Change like my 6/1/2019 Greece trip .

CHEERS

fahad
Guest
fahad

can u book hotels from iberia plus with these avios?

AF3
Guest
AF3

Hello there! Happy to share my data points, so far.

1) Old Account (opened ~2014?)
2) Completed 10 bookings, all while logged in, and all had IB number tagged upon confirmation
3) 0 Avios have posted as of 14:33 Pacific time on 3/July
4-5) All purchases made late on June 23rd in Seattle, on US Site (before local time expiry in Madrid)
6) No

LJ
Guest
LJ

1. Old account
2. 10
3. 0
4. 6/22
5. 6/22
6. No

James
Guest
James

I rec’d my 90K Avios but have been unable to move Avios from my BA account into Iberia (I’ve tried via Avios.com and via the BA website itself with no luck, keeps erroring out as “unavailable”). I thought it would work going this route (BA to Iberia) but not the other way around (Iberia to BA)? I’m a few thousand short and wanted to add via my BA account. Funny thing is xfers work to Aer Lingus or Avios.com from BA but not anything into Iberia. I guess I could go the CSP UR route but wanted to move them via my BA Avios I’ve accumulated. Has anyone had any luck with this scenario?

Lars
Guest
Lars

Here’s a datapoint. I have an old Iberia account and have flown them before. I booked 7 tix and all points have posted. My bookings were made 10 days ago. I found out about this amazing deal on this site, so I’m grateful to you guys for this great deal!

scott
Guest
scott

old
9
90k
6/22
6/22
no

Christ
Guest
Christ

Hi Nick. The dates on the screenshot below “Avios appear to work for American Airlines bookings” are March 2018?

Tung
Guest
Tung

Right now, BA avios won’t transfer to Iberia either, which suggests a system glitch.
Although not likely, it is possible that once the problem is resolved, we can transfer from Iberia to BA.

Jules
Guest
Jules

1. Old account
2. 9 bookings made
3. 81,000 Avios posted
4. First booking Nov xx
5. Last booking Dec xx
6. No issues with Iberia number disappearing from bookings

Very happy…just booked MAD-MEX return in Business class!

trackback

[…] of the recent focus on Avios has been due to the incredible Iberia promotion. If you’d like to boost your Avios balance even further, for the next few days their shopping […]

Mark
Guest
Mark

Mine are there! They weren’t last night, but 36,000 posted today. I booked 2 tickets on the next to last day, and two on the last day. My Iberia account was an old account but had never had any Avios in it. My frequent flyer numbers never disappeared from the bookings nor was my account ever locked.

LJ
Guest
LJ

Following up. Mine just posted this morning!

Susan
Guest
Susan

Can anyone let me know how to check if the account is completely unlocked. I could log in after resetting the Pin number but when I tried to book a trip with Avios (no bonus points posted yet) they asked me to call their Iberia Plus service center. I am not sure if it is because I do not have enough points in my account or my account is still being locked though I can access to the account.

quasimodo
Guest
quasimodo

Old
5
45k posted
last 2 days of period – Spent $150 for 45k
no

Guess I should have gone for the full monty and acted the day I saw the post. But sour taste from transferring Iberia Avios to BA (Hassle – IT / CS problem) made me hesitate to go all in. Have redeemed BA Avios before (And have plenty – another reason I hesitated), but never Iberia. Didn’t realize had to book a R/T for partner flights until recently – no flights planned on Iberia anytime soon. AA is limited out of my main city. Was a little concerned I would have trouble redeeming all 90k – in hindsight, should of just went all in. If I knew about the hotel booking option, I definitely would have. Still a good savings. Thanks.

Mike B
Guest
Mike B

1. Old
2. 9 (I actually booked 10 but for some reason one did not go through properly and still shows as “pending” on my CC account even after a week and a half)
3. 81,000
4. 6/23/18
5. 6/23/18
6. No issues

Total Cost: $ 292.74 for 9 bookings

Chris
Guest
Chris

New Account
10 bookings
0 Avios Posted
First booking: 6/22
Last booking: 6/23
Issues: First few reservations made on 6/22 disappeared. Those made on 6/23 did not

L2thedub
Guest
L2thedub

Hi Nick, if the 90k points still haven’t posted what do you recommend we do? Is there a specific number to call or specific email? My account was an old account. Thanks for any insights!

Andrew
Guest
Andrew

has anyone who had their account locked gotten it unlocked and the avios after sending in verification yet?? passport, 10 confirmations and the pdf form they required??

the wait sucks and all the good availability is drying up sadly.. any data points or suggestions on how to speed up process?

i had legit old account but coudlnt access it or reset pin on the day of promo so i created a new account and booked on new account. got email requesting verification and sent int all my info twice but still haven’t heard back yet

Ken
Guest
Ken

I made a new account just before buying tix on this promo. I had my account locked; sent in images of my passport twice. Have sent in proof of bookings twice. Account is unlocked as of 7 July, but no Avios as of 16 July

EDIT: Received Avios yesterday, 17JUL. Am trying to use them to book a car, but the website is telling me “”Unable to process points. Please call our customer service for assistance.”. Will call them tomorrow….

ghie
Guest
ghie

hubby new account just posted 90K after sending verification,,,,

John
Guest
John

I opened a new Iberia account for the promotion. My account was locked and I sent in copies of passport and confirmations as requested. My points posted today.