Kohl’s Cash. It’s that weird currency-like thing that Kohl’s regularly gives you in exchange for purchases. It works kinda like a gift card, but not. And it’s kinda like a coupon, but not. It behaves so strangely that I once wrote a whole post about it “The strange economics of Kohl’s Cash.” The details of how Kohl’s Cash behaves have since changed in some ways, but it’s no less confusing than ever before.
Why am I writing about Kohl’s Cash? It has nothing to do with points & miles, right? Well, a few years ago I did a crazy stunt where I earned a million points and miles in one month (click here for details). About half of those points came from signup bonuses. Most of the rest came from buying and selling. I extreme stacked deals to buy things at great discounts while earning huge numbers of points. A large percentage of those items came from Kohl’s. During that month, and for quite a while afterwards, I frequently found myself at Kohl’s trying to return items for various reasons. And I learned the hard way the strange economics of Kohl’s Cash.
So, I found it hilarious when I came across this viral video of a woman, Amanda Bell, stuck in line behind another woman who was trying to deal with the strange economics of Kohl’s Cash. It’s also pretty cool that Amanda Bell lives in a nearby town to me. She was almost certainly at the same Kohl’s that I frequented. In fact, had this video come out three years ago, I would have worried that I was the Kohl’s Cash Lady (never mind that I’m a guy)!
If you haven’t seen it already, check out this hilarious video:
And, kudos to Kohl’s for responding in-kind with their own video: