La Quinta Makes Negative Change To Pet Policy – Properties Can Now Charge A Pet Fee

La Quinta has announced a change to their policies and it’s a negative one if you ever stay at their properties with your dog.

Truffles Pepper

No more guaranteed free stays for pups like ours

One of La Quinta’s unique selling points has long been that it’s a pet-friendly chain. Not only that, but they didn’t charge a pet fee.

That can offer huge savings, especially if you’re traveling with a dog and just need somewhere to stay for one night. I’ve found that the majority of Hyatt Places are pet-friendly, but they tend to have a $75 pet fee when staying 1-6 nights. Pet-friendly Marriott properties are usually even more expensive, charging $100 regardless of your length of stay. That’s not bad if you’re staying a week or more, but is prohibitively expensive for a one night stop.

Seeing as many La Quinta properties can be booked for $75-$100, having your pet stay free effectively means you’d be getting the hotel room free when comparing prices to the pet fees Hyatt Place and Marriott pet-friendly properties charge.

La Quinta was bought by Wyndham about a year ago and they unfortunately appear to have followed Marriott’s lead in introducing a new customer-unfriendly policy while dressing it up as an enhancement that’s there for our benefit. Hidden in a recent email, they advised the following:

La Quinta by Wyndham has always been one of the pet-friendliest brands in the hotel business – we know pets are beloved members of the family, and we love welcoming and hosting them. As of January 2019, select hotels may now implement a small fee for guests staying with their pets, helping our hotels to continue providing the best possible experience for guests and the extended members of their families.

When checking their new pet policy, the following term has been added:

An optional pet fee may be charged at check in ($20 per night for maximum of $40 per stay per room). Authorized service animals are not subject to a pet fee.

Yep, charging guests $40 is providing them with a much better experience than when they were charged $0. And think of the poor dogs – that’s $40 less that can be spent on Kong toys and Greenies.

To be (slightly) fair to Wyndham, this isn’t as bad as it could have been. $20 per night with a maximum cost per stay of $40 is still far cheaper than the majority of pet-friendly hotels. However, when one of your brand’s USPs has been to offer pet-friendly accommodation with no fees, it’s not going to be the kind of change that enamors loyal La Quinta Rewards members to your takeover of their chain.

The good thing is that this change appears to have been left in the hands of individual La Quinta properties, so they’re free to continue not charging a pet fee if they wish. I imagine that customers with pets will have a lot to say when checking in if a pet fee isn’t prominently featured when booking, so it’d be interesting to know if feedback reverses a property’s decision to implement a pet fee.

Even if a pet fee is made clear when booking directly, many customers book their stays through an OTA. Hotels.com does a fairly good job of listing pet fees for properties, but it’s located at the bottom of the page. It’ll therefore be easily missed by guests who are used to there being no pet fee at La Quinta properties, as there’d be no reason for them to check for a fee.

We’re traveling full-time with our dog, so I’d been hoping Wyndham would follow La Quinta’s lead and eliminate pet fees from all their brands. Sadly, it’s gone the other way. That leaves Red Roof Inn and Kimpton as the only two hotel chains (that I’m aware of) that are all pet-friendly and don’t charge a pet fee.

Question

If you ever stay at La Quinta hotels with a pet, would a pet fee like this affect whether you book there? Let us know in the comments below.

Regarding comments: Comments posted at the bottom of Frequent Miler pages and posts are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.

About Stephen Pepper

Stephen Pepper is on a 5 year, 50 state road trip with his wife Shae and their dog Truffles. Finding opportunities to earn miles and points is one of the ways they can afford to do this, so he'll try to help you do the same for your own travels.

More articles by Stephen Pepper »

32
Leave a Reply

avatar
20 Comment threads
12 Thread replies
21 Followers
 
Most reacted comment
Hottest comment thread
21 Comment authors
DogLoverJohnBobiDiane WheatleyJerry Recent comment authors

This site uses Akismet to reduce spam. Learn how your comment data is processed.

  Subscribe  
Notify of
Luke Vader
Guest
Luke Vader

We had a GSD rescue dog for almost 9 years and took her with us to two hotels: Kimpton and Red Roof Inn. As I recall, the Red Roof Inn had Pergo-type flooring, which would have made any spills or accidents easy to clean. For carpeted hotel rooms, I can definitely see how a hotel needs to assess a fee to cover extra cleaning that may accompany a pet [incident]. The thing is, it will vary from pet to pet. Most are well-behaved and house-broken, but pet-friendly hotels probably take a big gamble from guest/pet to guest/pet. I’m sure (some) hotel cleaning crews have encountered pet messes requiring serious cleanup, resulting in higher pet fees for everybody else.

Edit: A lot of pet-friendly hotels already have weight (i.e. size) restrictions on pets, typically around 50 pounds, which is a bummer if you have a large-breed dog.

CaveDweller
Guest
CaveDweller

Good Honest Post I Love dogs and they love me too..I have built many hotels with OSB board floors once pets do it u really can’t get it out .It’s just like a Sponge so No dogs for me But kids can be Worse.
CHEERS

Linda L
Guest
Linda L

After staying at LaQuinta for a week of hard work out of town and constant dog noise I will never stay there again!!!

MFB123
Guest
MFB123

I consider anything under $25/night ($100 for extended stay) to be reasonable..although I still contend that my dog is cleaner and more quiet than many people’s children. Overall, I don’t think it will make a big difference if I stay with LQ but Westin and Sheraton still have some properties that do not charge fees and those would probably be my preferred brands, even at a higher price point.

trackback

[…] La Quinta Makes Negative Change To Pet Policy – Properties Can Now Charge A Pet Fee by Frequent Miler. I can see why they made this change, but if you want to be seen as pet friendly then it’s really useful to have all properties under your brand accept pets. […]

Crazy Dog Lady
Guest
Crazy Dog Lady

This makes my wyndham points have even less value. Hey if you can find a decent Motel 6 they are pet friendly and will even leave the light on for you.

trackback

[…] La Quinta Makes Negative Change To Pet Policy – Properties Can Now Charge A Pet Fee by Frequent Miler. I can see why they made this change, but if you want to be seen as pet friendly then it’s really useful to have all properties under your brand accept pets. […]

Rusty
Guest
Rusty

Motel 6 is still pet fee-free, right?

Seth Yoder
Guest
Seth Yoder

My job involves a ton of travel — around 90% — so I stay in hotels most nights. I chose to stay at La Quintas mostly so I could build up points and bring my 2 pups along whenever I travel for fun. But now that this policy effectively means that La Quintas are going to end up being no different from many other hotels, I may have to re-evaluate my hotel chain of choice.

Toby
Guest
Toby

It would affect my booking. I travel with 3 dogs…and would probably search for the ‘no charge’ rooms before returning to Laquinta. Especially. if this was an extended road trip.

Shelley Winsworth
Guest
Shelley Winsworth

We are part of a large dog sport community that travels frequently (sometimes every weekend) with their dogs. We have always stayed at La Quinta because of their pet policy. Sometimes we host dog events where we could bring 20-30 + guests that rent a room for the weekend. Many of these people do not have $ 40.00 extra to spare, so I am quite certain they will be looking for alternate lodging where possible. I realize that there are not many hotels that are reasonable, but we are still very disappointed that the one hotel we could count on to stay with our pets has changed their policy.

Pat S
Guest
Pat S

We will not be staying at La Quinta any more. Our dogs have traveled with us for years and never damaged anything or bothered anyone. We will find another place to stay as my opinion is that an extra $20 per dog on an $80 room is way too much. In the past we did enjoy our stays and we are “leave no trace” people, unfortunately we saw a lot of evidence that others do not understand the responsibility of having a dog.

World traveler
Guest
World traveler

Good! When we travel we DON’T want to hear barking dogs when we try to sleep. Dogs at breakfast! More than two dogs in a room! Read YELP, one woman boldly posted she brings in 3 dogs! There is NO way to get pet urine, pet hair, pet smells out of the carpets and what about humans who are sensitive to pet dander? Yes! Charge a fee! Charge it per pet! I’m tired of people dumping their dogs in the room and going out for the evening leaving the dogs to bark their hearts out. People should be more important than dogs.

Jerry
Guest
Jerry

Dont stay at lq then I have to listen kids yelling and running down the hallways at all hours and my dog is better behaved then a lot of kids.

trackback

[…] on Frequent Miler wrote about the change that LaQuinta hotels is making that allows individual properties to charge a pet fee. Before we started staying at the Candlewood Suites in New Braunfels, TX. the local LaQuinta was […]

Dotti c
Guest
Dotti c

Yeah good for them I stayed at one 2. Weeks ago and 2 digsnear me barked all night !! Not a good experience thryneed a separate dog section

Margaret
Guest
Margaret

I only stay at this hotel brand because of their pet policy. I’ve always been satisfied with the accommodations. If this were to change I sure as heck would not go out of my way to find a La Quinta .

Chris Magee
Guest
Chris Magee

We are Elite LQ members and the only reason we have been loyal Laquinta customer is because they did not charge a pet fee , nor did the biggest majority of them have any size issues/ restrictions. Which has been a life saver when you travel with big dogs. The addition of a pet fee in addition to the downhill slide of the cleanliness in the rooms ( which we have noticed in the last several LQ’s we have visited lately) will really make us look twice for another hotel chain that is more will to accommodate our needs.

J Stevenson
Guest
J Stevenson

We just stayed at our first LQ that charged us a pet fee – I just cancelled tonight’s reservation at another LQ that was going to do the same – we made reservations at another motel that does not charge the fee. If this was being done to give the maids a raise I might be okay with it since they are the ones that must do more work to clean a room of pet hair etc. but after talking to maids that is not the case. The LQs that are charging the fees are simply finding a way to put more money in their pockets. Very disappointing. The LQ I canceled even tried to tell me they had no choice since Wyndham bought them out – that is an out right lie- so I cancelled.

Diane Wheatley
Guest
Diane Wheatley

Yes a pet fee will absolutely effect my choice of hotel. We just stayed at a La Quinta in Corpus Christi Texas and we’re surprised when we were charged $23 for our dog. We’ve stayed at LQs across the country BECAUSE our dog stayed free. I will now be shopping for alternatives due to this change.

Bobi
Guest
Bobi

We have two small well behaved dogs and we stay at La Quinta when we travel BECAUSE of the no fee pet policy. I made a reservation tonight and heard about the policy which the clerk mistakenly said was in place but actually will start in April at that LQ. I made my reservation but that is the end of me and LQ in the future, sadly, I liked them and I liked them because they were good to me and my dogs, but I can’t afford to pay $20 per dog per night and I am a returns member, and I am totally disappointed.Now it will have to be Red Roof for us….

DogLover
Guest
DogLover

Just checked in at LQ in Little Rock. Have stayed here before since we found out they were pet friendly. No size limit. We have a Great Dane that weighs 188 lbs. At check in they said there was a 75 lb limit. Or a $50 fee. I told them I would be looking for somewhere else next time. And elevators are supposed to be only for dogs small enough to be held. Very disappointed with these changes.