Chase Sapphire Reserve 5/24 Enforcement & Possible Ways Around It

sapphire reserve 5/24

The Chase Sapphire Reserve card is now publicly available. If you are interested, we now have a link on our Best Signup Offers page. With that said, as today day has progressed, we have seen a number of data points that seem to indicate the 5/24 rule is being enforced.

What Is 5/24?

The 5/24 rule is Chase’s way of keeping people from signing up for a lot of credit cards just to get bonuses. Basically, when the rule is enforced, Chase will deny an application if the applicant has opened 5 or more new revolving accounts over the past 24 months.

5/24 Data Points

Reddit has a survey where people can report their data points regarding Sapphire Reserve applications. The data seems to indicate a number of people have been denied for having “too many new accounts”. While many still have their application status as “pending”, it seems those who call in are met with a denial.

Additionally, I looked at many data points from yesterday for in-branch applications and found several people who were denied for the same reason. I have also heard from several readers (including in comments) today who have called and been told they are denied due to “too many new accounts”. All of this data leads me to believe that the 5/24 rule is being enforced for the Chase Sapphire Reserve card. This is of course not something that is publicly confirmed by Chase and there are a few data points of successful applications despite 5/24 as well.

Getting Around The 5/24 Rule

As a reminder, there are a few known ways to get around the 5/24 rule. These methods seemingly also work for the Sapphire Reserve card based on people’s experiences. For more info, see: How to get approved for the Sapphire Reserve 100K offer.

Last updated on December 20th, 2018

About Nick Reyes

Nick Reyes is a (fairly) regular guy with an animalistic passion for maximizing the value of miles and money to travel the world in comfort and style. There is little in life that he loves more than finding a fantastic deal and helping you shop smarter & harder to achieve your travel dreams.

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Andrew
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Andrew

Saw that they were enforcing 5/24. I might try seeing if I’m pre-approved but if not I’m wondering if it’s worth it to PC to a Reserve from Preferred.

Andy
Guest
Andy

Applied this morning and got the dreaded pending decision. Just called in to recon an hour after submitting the application and the CSR couldn’t find my application using my SS. He said that they are experiencing a very high volume so I should check back later on today. He said if after a few hours they still don’t see it, that I should re-apply. I find this advice very strange as the pending decision screen and the subsequent e-mail (which I mentioned to him) say NOT to re-apply. I guess I will call back in a few hours then… FYI.

Gabe
Guest
Gabe

The link doesn’t show anything about receiving 100K UR points. Is there any chance the points bonus will not be issued?

Greg The Frequent Miler
Admin

I believe it is safe, but it can’t hurt to wait until the 100K offer landing page becomes public before applying

Gabe
Guest
Gabe

My wife applied and got approved before I saw this response. I guess I will wait to apply myself.

Gabe
Guest
Gabe

My wife emailed Chase and got the confirmation that the 100K bonus applied to the account. Woo-hoo!

Gabe
Guest
Gabe

Just got approved myself. I don’t even have any checking accounts with Chase at the moment, but I did many, many years ago. I had checking accounts with them during my single years (back before the WaMu buyout here in CA) but closed them out when I got married. I’ve had credit cards with them for over 14 years so maybe it’s the relationship that matters more than the money with them? Would be odd, but I’ve never been treated anything less than a good customer by them all this time.

This was probably my third Chase card this past year (Hyatt and Sothwest are the other two) but my third card in over 2 years.

Kris
Guest
Kris

Got it. CL21K income 100K, over 5/24.

MD
Guest
MD

I’m at 11/24 and have $70k in deposits with Chase. Have been a long term customer with a credit score over 800. Have a Sapphire, Freedom, and Business card for years. I pay the full balance on all cards every month so they don’t make money off me.

I applied online and was denied. I called reconsideration, denied. Called the branch, no help. Threatened to remove my deposits. They don’t care.

Rich
Guest
Rich

why would they care? You’re just a number to Chase..

Greg The Frequent Miler
Admin

Recommendation: If you applied and got a pending decision, DON’T CALL. By waiting for the automated process to plow through, you still have a chance of automatic approval. You can still call recon if denied. If you call now, though, you’ll forfeit your chance of automated approval.

coffee18
Guest
coffee18

But if you are 5/24+ and have a 7-10 day pending message, isn’t your fate already decided and there’s nothing to lose by calling?

gs
Guest
gs

These methods seemingly also work for the Sapphire Reserve card based on people’s experiences.

people’s – Word “people” is a plural already. “People’s” is correctly used when it describes MANY groups of different people like for example “people’s of asia” describes japanese, chinese etc..

I don’t think using people’s is appropriate in the context it was used in your sentence.

Ken
Guest
Ken

My biggest bet peeve is “it’s”. It only equals “it is” and nothing else. There is no possession, none at all. Drives me crazy!

Raj
Guest
Raj

What in the world are you talking about? People’s is a possessive, indicating their experiences. It’s absolutely correct. People’s of Asia is absolutely incorrect. It would be peoples of Asia. Yikes!

FM’s use of “it’s” as a possessive though, I agree with Ken, it’s a downer 🙁

Evan
Guest
Evan

WTF are you talking about this is not a grammar blog? People’s like you are aholes!

ed
Guest
ed

Evan, your last word is not a real word. “A hole…” might be correct in certain applications such as “he fell in a hole”. Otherwise, when using holes in the plural form, “a” should not be used in front of it, but you could use “the holes”. 😉

gs
Guest
gs

I didn’t mean to insult anyone. Just pointing it out so they can improve.

MD
Guest
MD

I tried calling the recon line a second time. After 10 mins they said, “Thanks for calling. If you feel you’ve been disconnected in error please call back.” And then they hang up on you.

So nice of them

MD
Guest
MD

What Chase doesn’t understand is if they are going to punish me with the 5/24 rule then I’m going to punish them by moving $65k in deposits to another bank.

They are so big it won’t matter if just I do that, but if everyone who’s been denied does it, then it may affect them.

Either way, I’ll feel better about moving the deposits out.

MD
Guest
MD

Called again and got through to someone after 10 mins. Argued and argued. After I told them I will be moving my money out of the bank she referred me to the “resolution” dept. Waited another 10 mins for a guy to come on and quickly say, “WE CAN’T DO ANYTHNING FOR YOU!”

Told them I will be moving my deposits out, he said “that’s up to you, thanks for the feedback, have a great day.”

Screw Chase, they lost me as a customer for life.

Tony
Guest
Tony

Cool – I’m sure they are extremely regretful for losing such a whiny entitled “customer”

Tony
Guest
Tony

By the way, sorry to burst your bubble, but $65k in deposits doesn’t make you special. There’s a reason why 5/24 doesn’t apply to CPC customers

ed
Guest
ed

Tony, they’ve even been denying CPC for this card when some have been way over 5/24, although they are more likely to get approved than the average.

Dani
Guest
Dani

Have a weird situation. My husband made me an authorized user on his Citi Prestige card so we could hit the signup bonus. Now that card is showing up on my credit report as my account. Any idea if this counts against 5/24 or if calling Citi and having my authorized user status removed would help?

Jon
Guest
Jon

Yes, fairly certain it counts. Not sure about removing your status, but my guess would be no (at least not until 2 years from now)…

JayP
Guest
Shawn Coomer - Senior Editor
Member
Shawn Coomer - Senior Editor

Yes if it shows on your credit report then it will count towards 5/24. You can get the AU card closed and ask to have it removed from your credit, but it can take months.

Alvin
Guest
Alvin

Just got approved in branch. Way over 5/24, but somehow was pre-approved. Have over 50K and direct deposit in Chase personal checking account. Recently opened Chase business checking account.

jason
Guest
jason

guess i’ll give this a shot. over 5/24 but it might work.

Jason d
Guest
Jason d

Called the branch and was prapporved. I’m at 8/24. Cpc chase client. Customer since 200. Southwest card. Would of known prapporved otherwise so I think checking with the branch is good first

Benjamin Blumenthal
Guest
Benjamin Blumenthal

I have chase checking account (private client). I think it helps because I was around 7/24.

al
Guest
al

i went into the branch, and was pre approved. Got a pending decision. I am definitely over the 5/24

think it gets approved bec i was pre approved?

Mike Furgason
Guest
Mike Furgason

Let me add my success data point with a story:

After seeing the 5/24 being applied online, I opted to go into a branch. I’m probably close to 24/24, 802 Fico, 213k income. I have a CSP, Freedom, Ink Cash and Marriott with Chase.

I started by asking about a Chase Private Client account, asked a bunch of questions and ultimately said that it wasn’t for me at this point in time. Then I said “I heard theres a new Sapphire card coming out?” The associate said yeah, it actually just came out today, and you are pre approved(Boom!) I tried not to jump out of my seat and let him explain the benefits and then ask if I wanted to apply with the 100k bonus. Got instant approved with a 34k limit.

JDH
Guest
JDH

Does anyone know if it would be possible to downgrade this card to a no-fee card like the Chase Freedom after a year?

Greg The Frequent Miler
Admin

Yes, I’m sure that will be an option

DAS
Guest
DAS

Since there are no Chase branches in Massachusetts (where I live), does anyone know if it is possible to call a branch in a surrounding state and ask if they can see whether I am pre-approved so that I know whether it is worth a trip to a branch?

Andy
Guest
Andy

I have the same question

Greg The Frequent Miler
Admin

Seems likely to me that it would work. Why not give it a try?

TG
Guest
TG

Got denied for 5/24 even with CPC. Was not pre-approved.

SDO
Guest
SDO

Does the Chase Prequal site accurately reflect one’s pre-approval status?

https://www.chase.com/prequalified

Might save a trip to the branch.

Jason d
Guest
Jason d

It’s not accurate. I checked and didn’t show anything. Went to the branch and was prequalified for the CSR.

oneeyejack
Guest
oneeyejack

went into branch today, was pre-approved and applied for card. Approved, not CPC. Way over 5/24 rule.

LK
Guest
LK

I applied online today and was approved. This is my 5th card in 24 months. The last two times I applied online for a Chase credit card, after applying I got an instant message telling me to call them. When I called I had to answer more questions and move my credit lines around across the different cards I have with Chase. This time I got instant approval online. I did go online yesterday into my Chase account and enter my income information into my profile, but other than that I supplied the same information I always do. Happy I got the card!

Lori
Guest
Lori

Went into branch to apply. I got pending decision. Called reconsideration line and was told I was denied due to too many accounts. I wonder how some people got pre approved and others like me, weren’t ?

Ken
Guest
Ken

Nobody knows why some are targeted while others aren’t.

kk
Guest
kk

A quick clarification about 5/24 – Does 5 only apply to credit cards or any kind of hard pulls. I believe I have a rental application pull and 2 auto loan pulls on my account.

Jason d
Guest
Jason d

Accounts not inquiries

Kevin
Guest
Kevin

Just applied on-line. Have CSP, Marriott, Hyatt and United Exp. Currently @ 1/24. Instant approval 35k.

webazoid
Guest
webazoid

I have 3 chase personal and 3 chase business cards. The business cards totaled $90k over past 12 months. The personal cards less have a few thousand each (most expenses on business cards) except for one card with a $30k purchase that was paid off a few months ago. I applied yesterday and given the wait 7-10 days prompt. I called consideration number last night, stayed on hold 1 hr with no one picking up. Today, I called and it was recommended approved. Because of large credit, they said a senior advisor would review with final decision in 1-2 weeks.

Personal w/in 24 months:
Frontier Airlines
Chase Hyatt
Amex 8/2016

Business w/in 24 months:
Chase Ink Plus
Chase United Biz
Amex Delta

Mike U
Guest
Mike U

I applied and got a pending status. Called Recon. I was told 5/24 rule prevented me from getting this card. When I asked what information they had, they said I’ve opened 4 credit cards in the past 24 months, and I’ve been added as an authorized user on 2 accounts. Anyone else with this experience? I haven’t followed the 5/24 debate closely, but I didn’t know being an authorized user counted against me. Bummer.

Ken
Guest
Ken

Yes, Chase has been counting AU cards for some time now. You should be able to call back and tell them that you are not responsible for repaying debts on cards where you are merely an AU. They should only be counting cards opened in your name, and not business cards with banks other than Chase either.

JW
Guest
JW

I’m CPC and had about 12-15/24 (according to Chase), was able to get the CSP in branch when getting denied applying online. Went to branch yesterday to apply for the CSR and got a pending decision. Also applied for the Southwest and UA card while I’m at it. Called 0625 this morning and was told all apps were denied due to too many cards in last 24 months.

Based on the comments above, I can’t figure out why they’d deny some CPCs while letting others through. Oh well…

T
Guest
T

12/24 including 5 Chase cards, do all banking with Chase. Checked to see if I was pre-approved in a branch, and I was. Got instant approval for the card with 29k CL.

Fairly new credit score with 770 (two year old score)

Jason d
Guest
Jason d

What would be cool is if someone can do data points on prepporved folks like yoy and me to determine how someone got pre-approved. Seems like that’s a burning question in the community.

SP
Guest
SP

Does anyone know if home equity line of credit or mortgage counts against the 5/24 rule?

I read a comment somewhere where the applicant was told a HELOC counted against the 5/24.

Ken
Guest
Ken

No, it’s personal (and Chase business) credit card accounts only.

Dtk
Guest
Dtk

How do you know that for sure? A HELOC is coded as a revolving line on a credit report just like personal credit cards are.

Jason d
Guest
Jason d

My wife got declined for 5/24 and said heloc doesn’t count. It’s credit cards

Chris
Guest
Chris

Approved today with 5/24. Credit score 816. Applied online and received we will notify you within 30 days message. New account with 35k limit showed up on Chase.com within 12 hours. No e-mail notification yet.

John
Guest
John

Data point: 8+/24 with 3 Chase cards & a Chase checking account. I’ve been a customer for 6 years, FICO is 779. Checked pre-approvals in branch, found the Reserve card, got instant approval for 30k.

Kim
Guest
Kim

HI, Do they have a referral program so that I can refer my parents and get more miles once I have the card? Thanks

Greg The Frequent Miler
Admin

Not yet. You can do that with the Sapphire Preferred and Freedom cards, but not yet with the Sapphire Reserve. I don’t know if/when they’ll make that available