Arbitration

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The Fine Print: Consumer Arbitration — an unfamiliar weapon for battling corporate mischief

Consumer Arbitration

Editor’s Intro: In the points & miles game there are huge potential rewards (Free travel!  Big savings!  Free upgrades!).  Those rewards are real, but unfortunately things sometimes go awry.  You can have your bank or credit accounts shut down without explanation; or a business may freeze your account and refuse to release your money (I’m looking at you PayPal); or you may be denied points, miles, or rebates that you should have earned based on…

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