Complete Guide to Citi Prestige 4th Night Free

Don’t forget to book your 4th Night Free reservations before September 1 2019.  If you call Citi through any number other than the one listed later in this post, make sure to ask for the Concierge rather than selecting to book travel.  If you do the latter, you’ll be routed to an agent who will book you through the ThankYou portal and they won’t be able to apply special rates.  This issue led at least one blog to erroneously report that bookings through Citi Concierge are no longer available.  Beginning September 1 2019, though, this option will really go away.

Beginning September 2019, the 4th Night Free benefit will be capped at two uses per calendar year.  Until then, it can be used as often as you’d like.  Also beginning September 2019, you will be required to book 4th Night Free reservations through the ThankYou portal (or by calling 1-800-THANKYOU).  This means that you will be forced to accept the usually much higher prices found on the ThankYou portal.  Plus, you won’t earn hotel points or elite benefits on those stays.

Prestige 4th Night Free

Among the Citi Prestige card’s perks is one outstanding benefit not found on any other credit card to-date: A complimentary 4th night with a minimum 4-consecutive night booking at any hotel.

Citi advertises the benefit as follows:

Complimentary 4th night stay at any hotel of your choice after a minimum 4-consecutive night booking through ThankYou.com or the Citi Prestige Concierge (based on your average night stay, exclusive of taxes and fees).

Citi lists the following eligibility requirements:

  • Only one complimentary night is eligible per each stay. A stay is consecutive nights booked and stayed on one reservation and does not include back-to back stays. Back-to back stays are stays at the same hotel booked on two reservations (as an example, you book four nights at a hotel on one reservation for Monday, Tuesday, Wednesday and Thursday and book another four nights on another reservation for Friday, Saturday, Sunday, and Monday. In this situation, you would only be eligible for one complimentary night for the 8 night stay).
  • Rates provided by Citi Prestige® Concierge and at Thankyou.com may vary.
  • Group reservations, or other reservations consisting of multiple rooms, only one room will qualify for one complimentary night.
  • Packaged rates, such as air and hotel, hotel and car rental do not qualify for this benefit.
  • Hotel imposed fees and incidental guest charges are the Cardmember’s responsibility.
  • Bookings made through other methods such as, travel agents, websites or directly with a hotel will not qualify.

Book Online or via Concierge?

4th Night Free reservations can be booked online through the ThankYou.com website or via phone or email through the Citi Prestige Concierge.  Each has pluses and minuses but for most situations I highly recommend going through the Concierge.  Unfortunately, beginning September 1 2019, you will be required to book 4th Night Free reservations through the ThankYou portal (or by calling 1-800-THANKYOU).

Online

Even though I recommend booking through the Citi Concierge, there are several advantages to booking online:

  • It’s relatively quick and easy.
  • You can stack Premier & Prestige benefits: If you have the Citi Premier card pooled with your Prestige cardThe Premier card’s 20% point discount on travel stacks with the Prestige card’s 4th night freeThese combine to give you up to 1.67 cents per point value, or a 40% point discount if you prefer to think of it that way.
  • You can see for yourself all of the available hotels and room options within a chosen hotel
  • Some hotel discounts are available only through the portal
  • You can pay with points
  • You’ll only be charged the 75% rate. There is no need to wait for the 4th night reimbursement.

There are serious disadvantages though:

  • You can’t apply additional discounts.  You can’t get AAA rates, government or military rates, hotel promotional rates (unless they are available on ThankYou.com), etc.
  • You won’t earn hotel loyalty points for your stay.
  • Your elite status (if any) most likely won’t be recognized.
  • Your receipt will show only the discounted price (this is an issue if you intend to expense the entire 4 nights)

Citi Prestige Concierge: You can book through the Citi Prestige Concierge either by phone or by email (details below).  I find email to be the best option.  The great thing about going through the Concierge is that you can ask them to apply discount codes, hotel promotional codes, etc.  Also, we know from experience that reservations booked this way do earn elite credits and points when staying at chain hotels.  And, upon checkout, you’ll receive the full folio for all four nights.  This can be used for business expense reimbursements, for example.

Advice: In my opinion it’s almost always better to book via the Citi Prestige Concierge.  Booking via email is very easy (see below for instructions).

Pay with Points or Credit Card?

With the online booking option you can pay with points or with your credit card.  The problem is that you’ll only get 1 cent per point value when points are used this way (see exception below) and you won’t earn credit card rewards.  If you still want to use points this way, I recommend paying with your credit card and then later redeeming points for 1 cent each to offset the statement charges.  This way you’ll earn credit card rewards and get to use your points to cover those charges.  In general, though, you’re better off transferring points to select airline programs when you know you can get a high value reward flight.

One exception: If you have both the Prestige and Premier card and your points are pooled together, then you will be able to use points to book a 4th Night Free reservation at a value of 1.25 cents per point.  In other words you’ll get both the Prestige card’s 4th Night Free and the Premier card’s 1.25 cents per point value towards hotel awards.  Taken together, these features add up to an excellent 40% point discount when you book exactly 4 nights at a time.

Advice: Don’t pay with points unless you have both the Prestige and Premier card and you have pooled the points together.

Stack with Hotel Free Night Promotions?

Hotels often offer their own 3rd Night Free or 4th Night Free promotions.  The Prestige 4th Night Free benefit does stack with these offers as long as you book through the Concierge.  Unfortunately, though, you won’t get two nights free.  Instead, the hotel’s deal will be treated as a discount that applies before calculating the Prestige 4th Night Free benefit.  For example, let’s say a hotel charges $300 per night and they have a 3rd Night Free promo.  In that case, the total hotel charge for four nights would be $900 ($300 for the 1st, 2nd, and 4th night).  Next, the Prestige benefit would be an additional 25% discount or rebate.  25% of $900 = $225.  Your final cost, then, would be $900 – $225 = $675, or $168.75 per night.  That’s approximately a 44% discount off the original $300 rate.

Sometimes hotel promotions show up in the Citi ThankYou hotel search results, but sometimes they do not.  Book through the Citi Concierge if a promotion does not display online.

Stack with Best Rate Guarantee?

Many hotels offer a Best Rate Guarantee (See: Best Rate Guarantee Guide), agreeing to meet or beat competitor pricing if you find the same room advertised elsewhere for less. This usually requires you to first make a direct booking through the hotel chain in question and then submit a claim through the chain’s website. Bookings made through the Prestige Concierge (i.e. by phone or email) can count as direct bookings and you can stack a best rate guarantee with the 4th night free. See: Stacking 4th Night Free + BRG for big savings.

How to book via the Citi Prestige Concierge

When booking through the Citi Prestige Concierge, you can book via phone or email.

Book via email

Email “concierge@yourconciergecenter.com” with the following information:

  • The hotel you want
  • The exact room type you want
  • Any discount codes you want applied and that you qualify for (e.g. AAA, government rate, etc.)
  • Check-in and check-out dates. For clarity I’d also write the number of nights
    (e.g. “Check in on July 7 for 4 nights, check out on July 11”)
  • The number of people that will be in the room.  In some locations you may be better off booking for just two people even if you intend to have more.  After booking, contact the hotel directly to see if they can accommodate additional guests.
  • Your loyalty program number for the hotel chain, if any
  • The last four digits of your Citi Prestige credit card

Book via phone

  1. Call the Citi Concierge at 1-561-922-0158. Tell them that you would like to use your Prestige card’s 4th Night Free benefit.
  2. Ask them to check AAA, AARP, and/or government rates (whatever you qualify for).  They may not offer to check these for you automatically.  Sometimes these rates will be much lower than the best available rate otherwise.
  3. Add your hotel loyalty number to the reservation.  If you’re booking a stay with a hotel that’s part of a loyalty program, the travel agent can add your number to the reservation.  You should earn both points and stay credits for the stay.  If you forget to add your number at the time of booking, you can use your confirmation code and contact the hotel chain directly to add your number to the reservation.

How to Book Online

If you’d prefer to book your stay online, then do the following:

  1. Log in to your Citibank account
  2. Click to view “My Points Summary
  3. Click Hotels under the Travel menu
  4. Search for your hotel

 

Q & A

  • How do I know which hotels are available and at what price?  Use the online hotel search function to find hotels and prices. If a hotel isn’t listed it still may be available through the Citi Prestige Concierge. Call or email to ask.
  • Will I earn hotel loyalty points and elite credits for a stay booked this way?  When booking through the Citi Concierge, the answer is yes (as long as you add your hotel loyalty number to the reservation).  If you book online you most likely will not earn hotel points, elite credits, or elite recognition.
  • How do I know how much of a rebate I’ll get?  You will get back the average room rate for your reservation, not including taxes.
  • Are taxes and fees for the fourth night also rebated?  No.
  • Do I have to pay for the stay with my Prestige card?  Citi says yes.  In one experiment, though, I earned the rebate without paying with my Prestige card (details here).  To be safe, though, I definitely recommend paying with the Prestige card.
  • What discounts can be applied at the time of booking?  People have reported success with many different discounts including AAA, government rates, and even hotel specific promo codes (such as 3rd night or 5th night free!).  Ask the travel concierge to apply any discounts you’re aware of.
  • What discounts are excluded? Conference rates are excluded.
  • What hotels are excluded? Any hotel that requires a credit card authorization form cannot be booked through Citi Prestige (see this post for details).
Regarding comments: Comments posted at the bottom of Frequent Miler pages and posts are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.

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[…] in mind that you can use your Citi Prestige to get the 4th night free, as explained by FrequentMiler, who has done some interesting tests on the benefit. The point here […]

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[…] The Complete Guide to Citi Prestige 4th Night Free […]

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[…] Miler has been the best resource around for leaning about the Citi Prestige’s 4th night free benefit. But in short, it’s the ability to book 4 nights and pay for 3 via Citi. You have to call […]

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[…] The Complete Guide to Citi Prestige 4th Night Free […]

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[…] The Complete Guide to Citi Prestige 4th Night Free […]

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[…] The Complete Guide to Citi Prestige 4th Night Free […]

Nathan Tang
Guest
Nathan Tang

Thank you for your guide, it’s very helpful. I know a lot of people have had inconsistent experiences in regards to if and when they get statement credits refunded to them for these 4th night stays. In YOUR personal experience, how long does it usually take? And have you had trouble with any posting?

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[…] the Frequent Miler has been exploring the limits of the Citi Prestige’s 4th Night Free benefit, and suffice it to say they’re pretty impressive. You can get terrific value from […]

Lisa
Guest
Lisa

Just had my first experience with the concierge (holy long hold times!). Interestingly, they couldn’t book a rate that was available on CWT vacations. They saw the hotel, but not the specific discounted rate, which they tried to pass off as not available to travel agents.

Ben
Guest
Ben

just called, and they offered to connect me to the travel agent – unsolicited

JDDTx
Guest
JDDTx

FM – If I were to book a Stay at a Hyatt and follow the procedures above; could I apply one of the Diamond Suite Upgrades (DSU) to that stay? Thanks in advance – that could make this truly spectacular.

Mina
Guest

cam I use the 4th night free to book multiple rooms for the same stay and get the benefit applied to each room being booked?

julianna
Guest

I realize that the one room restriction is so you don’t book rooms for your friends. However, I have a family of 5. We need two rooms. I think is is ridiculous that I get penalized for that. If there are minors in the other room, I think it should be included. I guess I could look at a suite that fit 5 people, but that just seems ridiculous cost wise. I am beyond frustrated.

Felix Him
Guest
Felix Him

Many places tho suite doesn’t cost twice the price of the standard room. Also remember they paid even if the 4th night is more expensive

Kyle
Guest
Kyle

Hahaha First World Problems! Wow, a credit card company offers a generous perk, and you’re greedy enough to complain about it. “OMG they e only let me do one room. I’m so angry. Errrr, frustration”. You sound pathetic.

Don
Guest
Don

Was able to get the travel advisor to look up a AAA rate that wasn’t showing up on her system (total was going to be $80 less!). We walked through the spg site to find it, and she said she’ll be able to book that rate for me and still get the credit! Will update once it’s all done, but YMMV in getting an advisor to book a rate not in their system. Might want to hang up and call again if the price difference is that much.

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[…] and considering getting the Citi Prestige card for its 4th night free benefit. I understand the mechanism for obtaining the statement credit, but wonder if it's possible to book upscale properties through […]

Alex
Guest
Alex

Hello – Just inquired about a 4 night booking in FL, called the CitiPrestige concierge and was sent a quote (yes, I waited 24 hours or so, I hadn’t read your full article before). We’re a family of 4 (boys 14 and 12, they need space), they only found a one bedroom apartment, I was hoping for a 2 bedroom, but it’s not available any longer… The twist: I had already booked a 2 bedroom apartment on the same hotel before contacting CitiPrestige, so I have an existing reservation that was done directly by me online, unfortunately it wouldn’t count for the 4th night free… Before taking any steps, what do you suggest as a course of action:
1. Call CitiPrestige, tell them I have a reserved 2 bedroom apartment, hopefully that reservation can be “unlocked” and be made with the CitiPrestige concierge over the phone directly with the hotel.
2. Call the hotel ahead of time, and let them know that my travel agency offers me some incentives… yada yada yada… and that I would have them call directly the hotel to transfer my existing reservation over to them, under my name of course.
3. Last but not least, I’ve called the Concierge Prestige a couple of times today and both times I spoke with the same person (first I hadn’t received my quote after 24 hours, so I called for that; then I called them to explain that my quote in pdf format was corrupted and needed to be resent). This person didn’t sound particularly friendly, I have a feeling she’d probably say no to my request 1. above, if that’s the best course of action to follow.

Any advice is appreciated as to how to proceed! And hopefully this can be a learning experience to some people.
Thank you!
Alex

Alex
Guest
Alex

For what its worth – I’m typing this even though this thread seems to have been inactive for some time… I did call Citi Prestige and told them I had a 2 bedroom suite reservation…. One day later (today), I got a call from Carlson Wagonlit and they conferenced me in with the hotel to book the “new” reservation via my travel agency (Carlson Wagonlit)… This is amazing! The representative was very courteous and allowed me to take advantage of the 4th night free benefit…What an amazing card!

Alex

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[…] FrequentMiler suggests asking for a travel advisor immediately; however, Citi will no longer allow this unless your trip is within the next 14 days. […]

Douglas
Guest
Douglas

I know this indicates otherwise – but has anyone ever tried stacking this with other promotions yet? I’m eyeing a Caribbean property this winter that is running a 5th night free promotion (for ANY stay), would be ecstatic if I could get the 4th and 5th nights free.

Don
Guest
Don

There have been reports of this working with 3rd night free rates/promotions, so I imagine a fifth night free would be fine as long as it’s publicly available and not a promotion by a separate travel agency

jordan
Guest
jordan

the incompetence at Citi Concierge is incredible. They then pass me off to even more incompetent travel advisors.

Joeheg
Guest
Joeheg

I just tried to email to enquire about a future booking, which is better than just calling if you want to take your time.I don’t have the time to sit on the phone tonight. I got back this reply.

I just would like to inform you that we are experiencing a large demand of requests due to the popularity of the 4th night credit, so please allow our travel advisor’s to review your request and get back to you within 48hrs with the best options available in their GDS system.

Sean
Guest
Sean

Just got back from using this benefit over Thanksgiving weekend in San Diego, and everything went great. Now, I’m looking at doing the same for New Year’s Eve. The property we’re looking at is about $700 for the night on NYE, while the nights leading up to it are around $200 per night. So, we’re looking at doing NYE as the fourth night of the stay so that that will be the one that comes free. Love this benefit.

Ryan
Guest
Ryan

That was another thing I was wondering about, is it really the “4th night” free regardless of which night is the cheapest? Wow…really makes a big difference in a place like Las Vegas.

Ryan
Guest
Ryan

I know this is a late question, but I live in Hawaii, and as a resident, the local hotels have “Kamaaina” rates which are cheaper than normal rates, do you know if we can get that rate and the Citi Prestige 4th night free? It isn’t really a “corporate” rate because it isn’t for corporations, and the only requirement is providing a local ID upon check-in, so I would think if the concern is whether the travel agency is able to book the rate, they can do that, and it would be valid for me upon check-in when I provide my ID. Would you know if this is the case?

Andrew
Guest
Andrew

From my experience, it has to be available on the hotel’s official website in order for the rate to count. If they don’t see the rate in their system, they’ll book it for you directly on the hotel website and then give you a constructed reservation reflecting that rate.

Shonuffharlem
Guest
Shonuffharlem

Does this work with authorized users name? Can you book for other people or reservation has to be in your name?

DiazArce
Guest
DiazArce

has anyone tried to use the Prestige 4th night free stacked with the 2 free nights you get when you open the Hyatt Visa card? I’m eyeing a property in MBJ for 6 nights… Thanks!

nathan
Guest
nathan

I did this, but with the 2 weekend night certificates for Hilton. Booked one reservation using the free nights, then a separate 4-night reservation for the 4 following nights using 4th night free. Upon arrival at the front desk, let them know about the second reservation and they linked them together. Easy-peasy…

Mike
Guest
Mike

Did you stay for a total of 4 nights or 6? Meaning 3/4 nights free or 2 nights free, 3 paid then the last night free by prestige.

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[…] Citi Prestige offers a fourth night free when booking hotels […]

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[…] is probably the most valuable benefit of the Citi Prestige. If you book your hotel through the Citi Prestige concierge service then you’re given the fourth night free for a consecutive 4 night or longer stay. This […]

Alan
Guest
Alan

Used it in hilton and checked out a week ago. it showed in pass stay, but no point no stay yet.
should i submit a missing stay request?

Don
Guest
Don

@alan Does it show as pending? If so, just give it some more time

alan
Guest
alan

it was showing “pending” couple days ago. but now it is completely blank.

peter
Guest
peter

how about if i use a bank corporate rate like ubs/bnp for a hyatt chain? will it work?

Harry @ RSG
Guest

I’m going to call in tmw to book 4th night free for an upcoming stay in Hong Kong. I want to book a deluxe harbor view room at the HK IC for $360/night for 4 nights.

If I also purchase IHG ambassador status for $200 which would entitle me to a guaranteed room upgrade (to a suite), would I be able to apply that to my reservation made through prestige?

Bob
Guest
Bob

Last week I applied for the Prestige card through the FM link and was instantly approved. I received the card two days ago. I have a trip planned for Spain in May and I have already booked refundable hotels. I thought I would give the 4th night benefit a try. I had previously booked 6 nights at a hotel in Seville, Spain for $1967.00 USD. Not only did the Aspire concierge service beat that price for the same class of room and breakfast at $1789.00 USD but they confirmed that I would be rebated a card credit for $324.00 USD for the 4th night. A total savings of $502.00 and I have had the card only two days. I am impressed.

Jenkins Fung
Guest
Jenkins Fung

Does anyone know if you only gonna stay 8 nights? Since we know we can’t stay at the same hotel for 8 nights straight, Can we just simply switch hotels? Do I need to call them twice ( make 2 booking in two separate order, hope CWT doesn’t aware I have another booking already.)

thanks much

JENKINS FUNG
Guest
JENKINS FUNG

Thank you and just made my bookings!! thank you for your reply!!

Corey
Guest
Corey

Im looking at the Hyatt Ziva los Cabos and they rates on Hyatt.com are $66/night higher than every OTA. Its been like this for months. So, can Citi get the rates that are listed on Priceline, Expedia etc? Or is there any way to use a Best rate guarantee along with the 4th night free?

Gerard
Guest
Gerard

If I book eight nights on the same hotel, will citi prestige pay for the 4th and 8th night? Or do I have to make a two separate 4 nights reservation to get credited on 4th and 8th night?

Kai
Guest
Kai

Do you have any insight on “rate abuse”? By that, I’m referring to situations in which you can make a booking where the fourth night has a rate so high that it negates or even out does the cost of the previous three nights. I’m sure that in situations where the first, second, and third nights are all $200 each, but the fourth night is $300, it’s just a “hey, good for you”-type situation. But I could currently book the Bellagio in Las Vegas for Memorial Day weekend at Wednesday, Thursday, and Friday night rates of $159, $159, and $299, but with the fourth night, Saturday, being $949. Citibank would effectively pay me $332 to make that booking. While I would love to do this all the time, it wouldn’t be worth losing the benefit, or even my Citibank accounts, for abusing the perk in this way.

Kai
Guest
Kai

Nevermind. I’m an idiot. I forgot you still have to pay for the night. Hah.

James
Guest
James

Agreed – you don’t “make money” on it, but it’s a great way to get a single very expensive night.

Think NYC Times Square for New Years – you pay for 12/28-12/31, they pay for 12/31-1/1. You may be cheaper paying for 12/28-12/31 than just 12/31-1/1, AND you’ll earn hotel on all four nights.

Scott
Guest
Scott

I have saved over $3k this year alone with this benefit.

James
Guest
James

FYI – booking Hyatt through Citi Prestige, they were able to use the COSTCO rate; a good option that seems to be roughly be equivalent to the AAA

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[…] up to $250) and already paying for four nights in the same hotel (they’ll reimburse for the fourth night) and will spend $3,000 in the first three months of having the card (they’ll give you 50,000 […]

Mikey
Guest
Mikey

If I’m planning a stay of only 3 nights, is there a downside to getting the 4th night free? Do I earn hotel points/night credits, and more importantly Citi Thankyou points for all 4 nights, before seeing the value of the 4th night refunded? Seems like a way to earn 3X Thankyou points for not spending any money.

Don
Guest
Don

@Mikey – I’ve done this a few times. Sometimes you even save money as the cost per night for a 4 night stay can be significantly less than for a 3 night stay. But even if not, the bonus points from the credit card and hotel chain and elite night credits are great.

JP
Guest
JP

I’m booking now for a stay that will occur after my annual fee is due for the 2nd year. I wasn’t planning on paying that (instead was planning on cancelling the card). Do you think this will still work?

Brian
Guest
Brian

Would we be able to combing this with a hotel specific 4th night free promotion?

For example, the Four Seasons Nevis currently has a 4th night free promotion. Can this be combined with the Prestige offer to get 2 free nights?

Jon B
Guest
Jon B

CITI rebates whatever the fourth night prices out as . . .

For instance, if the rate was $125, and the hotel was offering a fourth night free in the form of a 25% discount off each night, then you would receive a rebate for the fourth night in the amount of $100.

Day 1: $100
Day 2: $100
Day 3: $100
Day 4: $100

However, if the hotel is offering a fourth night free promotion that prices out with the fourth night free, there would be no rebate.

Day 1: $125
Day 2: $125
Day 3: $125
Day 4: fourth night free

brad
Guest
brad

Folks, the info here is now wrong. as of Feb 2016 they will only book the hotel thru the Hotel web site.

Kevin
Guest
Kevin

About to have Fairmont Premier; anybody have experience combing the Prestige 4th night with the Fairmont 3rd night free benefit? Thinking you could call Citi and book four nights then call Fairmont with your reservation details and apply their 3rd night free certificate (as well as a suite upgrade certificate 😉 )

Zack
Guest
Zack

I know it’s been awhile since your post, but I successfully did what you’re talking about. Citi Prestige called The Fairmont phone number and set it up so that I was able to apply my third night free and suite upgrade. I had 2 Ovation award certificates for free nights also. and the way those work is you pay for the hotel in advance, which citi prestige did, and then when you get there you hand them The Ovations rewards certificates. At the end of your stay the property deduct the cost of those two nights. I did not know if I would still get my 4th night free, but it was worth it anyway. I did end up getting it the 4th night credit from citi on my next bill. They ovations rewards also count as actual paid nights towards the “pay for 2 nights, get the 3rd night free” promo. Then I booked my two free nights from signing up for the Fairmont credit card on a separate reservation and when I got to the hotel asked to stay in the same room for all six nights which they did. I stayed at the Fairmont for 6 nights, in a suite for $0. Actually, I got paid 50 bucks for the stay because of my 2 $25 dining certificates. And when you use your use Ovations award certificates you get free breakfast. I’ve put together some good hustles in the past, but I think that was my masterpiece lol

JW
Guest
JW

I just got this card and would like to know I can book a hotel room for my partner who will travel for business and has elite status at Hyatt. We’ll check in together but the room should be under my partner’s name for travel reimbursement. Would that be possible?

Sam
Guest
Sam

I booked a 4 night stay through Citi concierge. I arrived at the hotel today, the lady at the front desk was doing me a favor and reduced the price for 2nd night (I didn’t ask and she also upgraded me the room type). Will this invalidate 4th night? The total rate will change although the 4th night rate is the same before taxes.

I also ask as I plan to cancel the card by June 22nd. Not sure if this is just enough time to post the 4th night benefit before I cancel it. Thoughts? Thx.

Joseph
Guest
Joseph

Can I use the 4th night free in tandem with applying 6,000 Hyatt points for a suite upgrade? Or do you have to book through the Hyatt website in order to do that?

The site looks like it has no stipulations about booking from an outside source, in this case CW. Whaddaya think?

Landon
Guest
Landon

I’m looking at a hotel booking where the rate for the fourth night is more than the first three nights combined. Will I actually get a refund for that entire amount (Citi would basically be paying me to stay at the hotel for four nights).

Shonuffharlem
Guest
Shonuffharlem

Fyi book it on confirm you get from Citi says right on it your refund so you’ll know exactly the day you book.

Jamar Cox
Guest
Jamar Cox

It’s a shame that you have to deal with CitiPrestige concierge to do anything for the benefits of this card. They are total clowns and just an absolute joke. Need to be replaced given the $450 annual fee.

Nathan S.
Guest
Nathan S.

When booking through the Citi concierge are you able to utilize hotel points/rewards to book the reservation in combination with the 4th night free? Thanks

hs
Guest
hs

Can I get fourth night free twice for staying at same hotel with gap of 3 nights?
i.e.
Week1 : Check-in on Sunday, Check-out on Friday
Week2 : Check-in on Monday, Check-out on Saturday

Mel
Guest
Mel

For Hyatt stays, can I book the reservation paying cash+points? My guess is I would book at the Hyatt daily rate, giving them my HGP number, then after the reservation is made, call Hyatt to change it to c+p and apply a dsu. Is that the process? Thanks!

worldtraveler2018
Guest
worldtraveler2018

This is a great post! One quick question: do you know if I can get 4th night free on two rooms (as opposed to one room) booked through Citi Concierge and paid with a Citi Prestige card? I’m planning to book two rooms for four nights (I will pay nightly rate x 2 rooms x 4 nights) for our summer vacation. Thank you.

Ryan
Guest
Ryan

Was finally able to use this benefit for a stay in Barcelona. Not as impressive as some others, but saved $152 with a 30 minute phone call. One more use of this benefit and the annual fee is already paid for!

Vaidy
Guest
Vaidy

I’ve a 7 week stay in London (official trip). In order to maximise this benefit, can I book multiple 4-night stays at the same hotel with 1 night between each booked using another card ? (Hoping that the hotel can combine all the reservations based on loyalty number & let me use the same room). If I were to do this, will it become ‘abuse’ of the benefit ? terms clearly say ‘There’s no limit to the number of times you can use this benefit’ but still wanted to take your thoughts.

worldtraveler1962
Guest
worldtraveler1962

Waste of time and money. I called Citi concierge and they offered me the hotel rack rate price, which was twice the normal rate I pay available everywhere on the internet. They said they only offer their “service” booking directly from hotel. I booked for less than 1/2 their rate at Agoda.

Irvine nugent
Guest
Irvine nugent

Just got off the phone and book three hotels. I had a great experience. I try and stay at hilltons. I priced out the three hotels I wanted. I called them up and got the same rate (two were government employee rates and one AAA rate). Going to save $750.

Andrew Zarenski
Guest
Andrew Zarenski

An additional experience.

I just booked 6 nights at the Vana Belle in Koh Samui using Z3R (buy 2 get 1 night free). Paid for nights 1,2,4,5 at the SPG BAR. Nights 3, 6 were free per the SPG promo, and Citi refunded night 4 (~$700).

Not a bad deal!

Shonuffharlem
Guest
Shonuffharlem

Is there a way to see a list of all Z3R eligible hotels?

FranklinYM
Guest
FranklinYM

I’m interested in an SPG property running a 4th night free at checkout. However, the rate is $30 more than the “regular member” rate. I recently wasn’t able to book a rate that included breakfast because it was more than the lowest available rate for that particular room type. I was told its all based on the room- and if there are multiple rates available, then you only can reserve the standard rate. Anyone with similar experience? Because, otherwise, it seems that it’s possible to get two of the four nights free?

Scott
Guest
Scott

How would you break up the spend to take advantage of both card offers?

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[…] Fourth night free when booking hotels […]

Eric
Guest
Eric

I am looking to stay at a hotel that offers a regular room rate and an all-inclusive package. I was hoping to book the all-inclusive package, but was denied by the agent and was told I had to book the cheapest room available for any given type of room. Since the non all-inclusive was cheaper for the same physical room, there would be no way to book the all-inclusive deal and receive the free night.

Is this correct or did I get bad information? Anyone have experience with this?

Amar59
Guest
Amar59

Tried to book a 4th night free in Bora Bora, and was told no Bungalows or villlas.

Amar59
Guest
Amar59

More specifically nothing in Bora Bora.

Shonuffharlem
Guest
Shonuffharlem

Anyone HUCA or ask where that appears in the terms?

amar59
Guest
amar59

It sounded like the initial woman I was talking to was asking someone else for help. So I didn’t think hanging up and calling back would do me any good at that time. I did end up calling back the next morning and the next person I spoke to told me I could definitely book an over the water bungalow in Bora Bora. I was able to book the hotel and the rep kept searching till they found the rate that was appearing on my screen when I was on the SPG site.
4th night Free Bora Bora: Confirmed!

Don’t give up everyone. You might have just gotten a bad rep. Also if you are seeing a lower price on a hotel’s site and the rep isn’t seeing it. Make sure they keep trying or call the hotel. It took 2 – 50 + minute phone calls, but finally done. Definitely worth it. Frustrating experience but worth it.

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[…] Complete Guide to Citi Prestige 4th Night Free […]

Isaac
Guest
Isaac

Does the card owner have to be on the reservation? If yes, does it work to change it later calling the hotel if he’s not actually staying but will pay with the card beforehand?

Don
Guest
Don

Has anyone had any luck using 4th night free with a Best Rate Guarantee type situation? Or does the fact that you’re using citi concierge conflict with “booking directly”?

Sue
Guest

My work travel uses CWT Corporate Online Booking Tool. Will Citi 4th night free apply?

Are there different CWTs?

I also noticed that once I am logged into Citi’s Thank You site, hotel booking option is also available. Do I actually need to call up the agent to book? Will online booking thru Thank You site qualify?

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[…] Complete Guide to Citi Prestige 4th Night Free […]

Joshua K Brown
Guest
Joshua K Brown

I am consultant and travel a lot. The idea of the 4th night free seems nice. A few questions:
1. If i want a hotel booked say on the Hilton website and the room i want has multiple price points (B and B, Free wifi, 2x honors points etc.) Do i just tell the Concierge to book the 2x points and not the B and B option at such and such hotel or do they just book a room at the hotel i need without picking that option?
2. If i need to modify or cancel a room how easy is it to do this? in the consulting world things change fast.

John
Guest
John

Have been trying to use this benefit for a stay at Pelican Hill in Newport Beach, but the phone agents are saying the hotel doesn’t qualify because all of its rooms are standalone “villas and bungalows.” What gives? It’s clearly a hotel; any way I can make them see the light?

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[…] have done an excellent of summarizing the product, such as this resource from Frequent Flier: Complete Guide to Citi Prestige 4th Night Free, so I won’t focus on the “what”. Since I haven’t used the 4th night free benefit until now, […]

Aidan McNamara
Guest
Aidan McNamara

Hi Greg – The Houstonian in TX offers the third night free if paying with a Mastercard and then breaks down the rate to the third night as $0 rather than an average;
Room Type Concierge King Bed Rate Type Mastercard Offer
Thursday, December 08, 2016 USD 379.00
Friday, December 09, 2016 USD 249.00
Saturday, December 10, 2016 USD 0.00
Sunday, December 11, 2016 USD 379.00
Room Total USD 1,007.00
Taxes and Fees
Occupancy Tax USD 171.19
Total USD 1,178.19

Since the rate lists the 4th night at full rack rate could I combine the 3rd and 4th night free offer by paying with mt Citi Prestige Mastercard?
Thanks for your time!

Ryan
Guest
Ryan

Hi Greg,

Do you have any experience booking with Citi and then use Hyatt DSU? I was wondering whether I can do this or not? Any thoughts? Thank you!

John
Guest
John

Has there been success in using the Costco discount with Hyatt bookings?

Craig
Guest
Craig

Anyone had any luck with overlapping bookings? Such as:
Booking 1: Hotel A, Sunday, Mon, Tues, Weds nights
Booking 2: Hotel B, Weds, Thurs, Fri, Sat nights?

We’ll be in Vegas for 7 nights. I figured why not book both places Wednesday and get hotel points. Otherwise, we’ll just book 3 nights at Hotel A.

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[…] and then Citi pays you back the cost of the fourth night including taxes, but not resort fees. Per, TheFrequentMiler, conference rates aren’t bookable this way, but most others are. Be sure to check online […]

LauraPDX
Guest
LauraPDX

Has anyone had problems getting the free internet promised by hotels for booking on their site, if using the citi booking process instead?

Ruchir
Guest
Ruchir

Can i Use this 4th night benefit by booking 2 Rooms at same time? example, i need 2 rooms for same date example January 1-4 , can i get benefit on 2 rooms for 1 night?

or if i have additional user, shall i book on additional user name and avail the free night?

JV
Guest
JV

I do not have the card, but the benefit seems very intriguing. Has there been any issues with receiving hotel points through Hilton, Marriott, or IHG when booking though the concierge travel agent? I don’t want to miss out on points for my hotel stays. Also most of my travel is for work, which is reimbursed. Does anyone have any experience on what you should do related to this card benefit? Do you get reimbursed for the whole stay (4+ nights) and then since you are getting a statement credit of 1 night you end up ahead by 1 night? Seems a little sketchy to me, but what would be best practice? This would be a personal card that I pay the annual fee on, so it might be okay to call it a smart way to spend my money. Thanks for the help!

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[…] night free benefit is probably the only area where the Prestige clearly comes out on top. If you book your hotel through the Citi Prestige concierge service then you’re given the fourth night free for a consecutive 4 night or longer stay and this […]

miz
Guest
miz

Can I book w 4th night free with my Citi Prestige and add my mom to the reservation and have her stay there and get the benefit?

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[…] 4th Hotel Night Free […]

cori
Guest
cori

Can I book the 4th night free with my Citi Prestige and ask the Citi Concierge to add my husband’s name and his Hyatt loyalty number to the reservation so that the stay points would go to his account instead of mine? Or should I ask Hyatt to add my husband’s info after the reservation is made by Citi? I would like to try to earn bonus points from Hyatt’s recent promotion (5000 bonus points for 5 nights), and my husband already had 2 nights in his account. But I am the card holder of Citi Prestige. Any advice? Thank you.

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[…] 4th Night Free benefit (details here) will no longer be based on the 4th night’s rate.  Instead, it will be based on the average […]

xshanex
Guest
xshanex

Greg, Citi Concierge is saying that if you use points to upgrade a rate booked through them, that when they call to verify the stay with Hyatt the fact you used points to upgrade the room (3,000pts to a Club room or 6000 to a suite) will invalidate the 4th night free benefit. Have you heard this or has anyone actually experienced this?

John
Guest
John

I do not advise using it for booking government rates.

Example: I found the government rate of a Hilton on Hilton’s website for $91 (The government per diem rate where I was travelling to). When I called Citi, they quoted me $141 as the government rate. That’s $50 more per night. More so, the standard rate (non-government) was $121. Not sure what’s going on at Citi.

John
Guest
John

When does the 4th night free hit my account?

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[…] resource pages.  Examples include Sapphire Reserve Complete Guide, Complete Guide to Amex Offers, Complete Guide to Citi Prestige 4th Night Free, […]

UK
Guest
UK

Is it possible to combine a hyatt points+cash stay with a citi prestige 4th night benefit? Or is that just asking for trouble?

Aaron
Guest
Aaron

Just tried to book a stay at a hotel using a rate that included breakfast. Rep put me on hold, checked with her manager, then came back to tell me that I could only book the rate that did not include breakfast (there was a choice between two rates, one without breakfast, and one with, for a slightly higher price). I declined. I’ll most likely call back in and try again as I think this was an anomaly. But, just something to be aware of if you have a choice between two rates for the same room.

Don
Guest
Don

They will book it IF the rate is the cheapest, or will reimburse you only the rate + taxes of the lowest rate, with you covering the difference of the package.

JC
Guest
JC

I had a totally different experience than you guys…I booked at a holiday Inn for a stay in the middle of March and I had no problem booking it…I even got the reimbursement before I even stayed and it included breakfast. I was really nice to the gentleman, he was actually going to look for places for me but I told him I already decided. He also asked if I needed any places to eat for him to find and I told him I could do that myself.

JC
Guest
JC

Hey guys, another update to my experience…it turned out that the hotel I was staying has the pool closed until April, so I called the concierge 2 days before the trip to cancel and rebook at another hotel. She checked the cancellation policy and told me I might get charged a deposit so she called the hotel for me. After about 10 mins, she came back to tell me she was transferred 3 times until she got a hotel rep. to cancel and verify that I wouldn’t be charged!!! The previous reps were stating the charge would be applied so it made me feel good that the concierge at 11PM EST was doing this for me. Also, I noticed the refund will be the average and include the taxes…I will confirm once I get the final bill and refund.

Cicero
Guest
Cicero

I’ve been able to book a conference rate and received the 4th night free. The concierge called the hotel directly and handled the reservation through them. This was in August 2016.

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[…] made through the Citi Prestige concierge qualify for the 4th night free. See our Complete Guide to Citi Prestige 4th Night Free for complete details on this valuable benefit. The short story: utilizing the 4th night free […]

Jaq Trompette
Guest
Jaq Trompette

Some info, based on a recent experience with this benefit:

1) The concierge service will book the hotel room using the hotel’s web site and the rates advertised there.

What this means is that:
– prior to calling the concierge, you need to connect to the hotel’s website and figure out what room type and rate you want, so you can tell the concierge the exact details
– if you find a better price elsewhere (e.g. Expedia) you won’t be able to take advantage of it, AFAIK
– sometimes, the hotels offer slightly better benefits if you book directly

2) As mentioned by somebody else here, if the same room type is offered at slightly different rates, the concierge may not let you choose the one you want.

More specifically, you can choose the room *type* you want (e.g. king bed vs two queen beds) or the rate (advanced purchase vs. flexible/refundable). But other variations may not be acceptable – for instance I couldn’t book the rate that included the breakfast, the concierge only allowed for the cheapest option.

3) Until July/23/2017 the fourth night credit includes the taxes. However, note that “taxes” are different from “fees” . For instance, if the hotel wants to charge for a rollaway bed this will be excluded from the credit.

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[…] the 4th Night Free on 4 night or longer stays booked through the Citi Prestige Concierge.  See Complete Guide to Citi Prestige 4th Night Free. By booking four nights this way, you can then apply your 3rd Night Free certificate in order to […]

Amit Gupta
Guest
Amit Gupta

Do you know if we can we do hotel nights at Marriott Vacation Club with the 4th night free benefit?

Nick Reyes
Editor

Sorry, I don’t know the answer to this. If they show up on Marriott’s website, I would think the answer is almost definitely yes. If it’s not on the Marriott website, I think you’d just have to call the Prestige concierge and ask.

Phil
Guest
Phil

I already have a reservation booked at my corporate rate, which is no longer available at the hotel. Is it possible for the concierge to transfer my existing reservation (or something similar) as if they booked it in order to qualify for the 4th night free?

Nick Reyes
Editor

I’m don’t know the answer to this, but suspect this would be totally YMMV. I’d call and ask. If the first rep says no, you can try to HUCA a couple of times. I would imagine that this would be a challenge at best.

London
Guest
London

Amazing guide. Couple quick questions:

-Do you receive hotel points and stay credits for only 3 nights, or all 4?
-Do you earn Citi points for 3 nights, or all 4?
-Do you still pay taxes on the fourth night even though you get the base rate free?

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[…] be able to use the Hyatt promo code through thankyou.com. I called the Prestige Concierge (see our Complete Guide to Citi Prestige 4th Night Free for more on doing […]

ucipass
Guest
ucipass

If I book a hotel with points and later cancel the booking, would I get the points back in my account?