World of Hyatt introducing positive & negative changes in 2019 with Milestone Rewards

World of Hyatt has announced some changes to the program that’ll be coming on March 1, 2019. Most of these changes are positive improvements as you’ll earn awards sooner than you do at present, although requalifying for Globalist status will have a more stringent requirement starting in 2020.

Executive Suite at Grand Hyatt San Antonio

Executive Suite at Grand Hyatt San Antonio

Here’s a link to the official announcement. The main change is called Milestone Rewards which has been named that way as awards will be earned at the following milestones:

Hyatt Milestone Rewards 2019

Overall, this is a positive development as you’ll be able to earn Club Lounge awards and Suite Upgrades before earning Explorist and Globalist statuses respectively.

Club Lounge Awards

At the moment, you earn four Club Lounge awards with Explorist status which is earned with 30 qualifying nights or 50,000 base points. With this change, you’ll earn two Club Lounge awards when staying 20 nights or with 35,000 base points, with a further two awards being earned when staying 30 nights or with 50,000 base points.

The requirements for earning Explorist status itself remain the same at 30 nights, 50,000 base points or 10 meetings/events and you’ll still earn the category 1-4 night.

Bonus At 40 Nights

Once you’ve earned Explorist status, there are currently no additional benefits until you earn Globalist status. That’ll be changing from March 1 as you’ll earn a choice benefit once you’ve earned 40 nights or 65,000 points.

You’ll have the choice between 5,000 bonus points, a $100 Hyatt gift card or saving 10,000 points on a FIND experience. Category 1 properties cost 5,000 points, so that benefit gives the potential for a free one night stay. Having said that, many category 1 properties cost ~$100 and so it might make more sense to choose the Hyatt gift card seeing as you’d earn points on that stay.

Suite Upgrades

Similar to the Club Lounge awards, you’ll start earning Suite Upgrades earlier than in the past. At the moment you get four Suite Upgrade awards when earning Globalist status with 60 qualifying nights or 100,000 base points. From March 1, you’ll get two suite upgrades with 50 nights or 80,000 points and a further two with 60 nights or 100,000 points.

Globalist Requalifying Requirements

The biggest negative change from today’s announcement is that starting in 2020, existing Globalist members will need to stay 60 nights to retain the status rather than the 55 nights required at present.

That’ll clearly be frustrating for some members, but if you have the World of Hyatt credit card it’s (sort of) a wash as that now comes with five qualifying nights each year. That doesn’t help people like Greg though who don’t have the card at the moment as they’re likely locked out for now seeing as Chase has started applying the 5/24 rule to the World of Hyatt credit card.

To clarify how this change will work, if you earn Globalist status this year you’ll still be able to requalify for Globalist with 55 nights in 2019, but each subsequent year will require 60 nights.

Status Matching

Mark at Miles To Memories has noted that these changes also appear to impact on the awards you receive when status matching from M life. At the moment, you earn four Club Lounge awards when matching to Explorist status, but Hyatt’s announcement states that (my bolding):

Club lounge access awards can now be earned sooner at each milestone outlined in the chart above, and will no longer be awarded with Explorist status.

You’ll still get the other Explorist benefits when status matching, you just won’t get the Club Lounge awards.

Conclusion

These are positive changes overall, especially for World of Hyatt members who normally wouldn’t earn Explorist or Globalist status. That’s because it gives you a chance to earn Club Lounge awards and Suite Upgrade awards without earning 30 or 60 qualifying nights respectively.

Earning a choice benefit with 40 qualifying nights is also a welcome addition to the program given that nothing is being taken away status-wise in order to offer that.

Personally, I think introducing Milestone Rewards is a smart move by Hyatt as it does what a loyalty program should do – it aims to encourage loyalty. If you’re someone that might stay close to 20 nights, earning two Club Lounge awards at 20 nights might encourage you to hit that milestone. That in turn would likely encourage you to stay further nights in order to use them. You’d then be closer to 30 nights, so the prospect of a couple of additional Club Lounge awards and Explorist status could entice you into staying a few additional nights with Hyatt.

Increasing the requirement to 60 nights in order to requalify for Globalist status is a misstep though. Milestone Rewards doesn’t offer Globalist members anything new for achieving the status, so the removal of the opportunity to earn it with 55 nights could drive some members away, even though it can be mitigated by having the World of Hyatt credit card.

Your Thoughts

What are your impressions on these changes? Will the milestones encourage you to stay more frequently at Hyatt properties, or will the 60 night requirement for Globalists in 2020 make you jump ship? Let us know in the comments below.

h/t OMAAT

About Stephen Pepper

Stephen Pepper is on a 5 year, 50 state road trip with his wife Shae and their dog Truffles. Finding opportunities to earn miles and points is one of the ways they can afford to do this, so he'll try to help you do the same for your own travels.

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Christian
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Christian

As a renewing Globalist, the club lounge rewards are worth absolutely nothing, since lounge access is automatic with your status. Hyatt should offer an alternative benefit at the 20 and 30 night levels.

Tom
Guest
Tom

As a globalist, this is a big negative. Why does Hyatt insist on screwing their best customers?
There should be an alternative to these lounge certificates and suite certificates for those that wish them as many have a lot of trouble redeeming them… but I guess that might cost money.
I wonder how many of those certificates go unredeemed each year? I just had all four of the worthless suite certificates expire unused. Every time I tried to use them it was a ‘no go’. When I tried to use them for two stays I have in January 2019 I was told mine would expire in early December 18 as I qualified for Globalist ‘too early’ last year—no upgrades for me. I guess they’ve fixed that now… but they didn’t bother to make it retroactive for the certs earned last year. I hear people have trouble using the regency club certificates.
The concierge is another worthless benefit for me. Mine couldn’t deal with what should have been a simple situation that was dealt with easily by the FlyerTalk Hyatt Conciege in 2 seconds. I’ve never bothered with her since. Any fancy sounding thing that costs them nothing and ends up being worthless when you need it.
WOH elite status is becoming a basket of ‘nice sounding’ benefits all put in a nice container… until you try to use them and you find that the container is empty.

Gillian Muessig
Guest
Gillian Muessig

I agree with the renewing Globalists comments here. As a long time Diamond/then Globalist member, I have access to the lounge, which I use for meetings, QUIET breakfasts and breaks, etc. With more people getting ad-hoc access to the lounge, that quiet is likely to be gone. Nickel and diming long time loyal customers be asking them to increase their stays is also rubbish. The concept of being ‘grandfathered in’ would keep more Globalists in the Hyatt brand. This way, these very high value customers are being told, ‘We don’t think your years of loyalty are worth anything to us.’

Andrew B
Guest
Andrew B

I am also previous matched and I just did the procedure.
It now show me with 8 passes which is of no importance to me, as I won’t use them.
It does however show me as explorist only through February 2019. This is of great importance to me as my current town treats me as a king the one or two nights that I stay either on the original Hyatt card free night or on points, and more importantly when I use the hotel food and beverage or spa facilities .

If I currently have the eight passes and I have the message that I have previously linked, is it correct to say
That you think I will be explorist for another year and
Also that it appears that I did what the post above suggests (nothing more for me to do now)?

Thank you

Greg The Frequent Miler
Admin

I think you meant to comment on the other post about matching M-Life to Hyatt: https://frequentmiler.boardingarea.com/match-m-life-back-to-hyatt-explorist-till-feb-2020/

In the comments of that post, I wrote:

FYI: Based on my experience, if you click the button to link accounts today, you’ll get the new upgrade certs right away, but you might not see the new 2020 end date of your status until you log in tomorrow. I did this yesterday and just now see that my Explorist status is good until Feb 29 2020

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[…] World of Hyatt introducing positive & negative changes in 2019 with Milestone Rewards […]

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[…] 8,700 points before elite bonuses you’ll reach along the way. You would furthermore earn the Hyatt milestone rewards along the way (including free Cat 1-4 and free Cat 1-7 night […]

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[…] can match to Hyatt Explorist. While that no longer comes with the club lounge access awards (now you have to stay to get those benefits), you’ll at least earn a bit more on paid stays, get 2pm late checkout at Hyatt properties, […]

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[…] up being that expensive. For starters, I had a $100 Hyatt gift card I got for free as one of the Milestone Rewards. Their loyalty program offers that as one of three benefits you can choose from after staying 40 […]