Wyndham Timeshare Presentation Survival Guide. Get Your “No” Face On.

Your dog’s so cute. What breed is she?

And thus begins the tale of how we ended up at a Wyndham timeshare presentation.

My wife (Shae) and I were visiting Myrtle Beach for a few days and decided to check out Broadway At The Beach with our dog one morning. While walking along, a woman at the Information Center called out to us and asked that question about Truffles.

The Wyndham timeshare hook

The Wyndham timeshare hook

We’re used to people asking about Truffles, so we went over to chat to her. She then asked what brought us to Myrtle Beach, so we told her about our 50 state road trip.

Given that she was chatting to people who obviously like to travel, she sensed her opportunity and asked us if we’d like to have a free lunch or breakfast. By this point, we were inside the Information Center and saw all kinds of Wyndham branded posters, flyers, etc.

Knowing what we were letting ourselves in for, we listened to her pitch and what we’d get out of it. There were two offers if we went to a timeshare presentation – either 45,000 Wyndham Rewards points or a certificate for a 7 night stay at a timeshare resort.

Seeing as we weren’t jumping on the offer, she came back with an additional option. We could get both those rewards if we paid $150 and attended the timeshare presentation. I’m sure you’re thinking what I was thinking: why would anyone pay $150 to attend a timeshare presentation?

After chatting to each other outside though, Shae and I decided to do it. Even if the 7 night certificate turned out to be worthless, 45,000 Wyndham Rewards gives you three free nights at any Wyndham property (or even better value than that.) Effectively paying $50 per night to stay at any Wyndham brand meant we wouldn’t – in my opinion – be losing out.

Still, it was probably a little naive on my part to accept that offer. In hindsight, I wish I’d tried to get both sets of rewards for free. If it’s any consolation, we paid with the Chase Sapphire Reserve and it coded as 3X, so we also earned 450 Ultimate Rewards.

With that, we dropped Truffles back at our Airbnb and headed to Plantation Resort which is where the Wyndham timeshare presentation would be taking place, arriving shortly before 1pm.

Just before going inside, we practiced our ‘No’ faces in the car. I call mine ‘Angry & Unshaven Blue Steel.’ Shae was a middle school science teacher, so she already had her ‘No’ face perfected.

Practicing our 'No' faces (I call mine Angry Blue Steel)

Practicing our ‘No’ faces

Seeing as we were in Myrtle Beach on a dreary January day, Shae and I figured we might be the only ones there.

Nope.

There were at least two dozen couples there, including a couple who were on their first anniversary.

This was our first timeshare presentation, so we hadn’t been sure if we’d be in a large group getting the hard sell or if there’d be a rep for each couple.

After a few minutes, they started calling up each couple pair-by-pair and introduced them to their own timeshare rep. Uh-oh, they were going for man couple coverage rather than zone.

We were introduced to our rep whose name was Eric. He brought us through to the lunch area and waited for us to fill up our plates before showing us to our table. Each couple was seated at their own small table, with their timeshare rep sitting opposite them.

The lunch consisted of mac & cheese, pulled pork, chicken tenders, green beans, etc. It was OK, but hardly a Ruth’s Chris.

The bread rolls were the worst though. If I’d realized how rock-hard they were, I’d have grabbed a few extras in case we needed to throw them to make a quick getaway if it turned out they were immune to our ‘No’ faces.

An OK lunch

An OK lunch

We’d been told ahead of time that the presentation would last two hours. The paperwork made a vague reference to “about two hours” or something like that. Still, we didn’t want to get stuck there and so Shae set a timer to go off after two hours.

The only thing is, she’d turned her phone on silent which also apparently silenced her timer when it went off two hours later.

Our 2 hour countdown

Our 2 hour countdown begins

While we were eating, Eric asked us a few questions to get to know us and learn about our general travel patterns. Shae’s super-chatty (as in she always makes friends while in line at a store, even if it’s a 1 year old in a cart who can’t talk yet), so I’d warned her not to divulge too much info to our rep so that it wouldn’t give them anything to ambush us with.

We therefore didn’t tell him about the fact that we’re on a 50 state road trip for the next five years. Imagine the ammunition that’d give him.

Once we’d finished our food, Eric left us with a form to complete about our travel experiences and hopes for the future. We answered the questions truthfully, albeit in a way we hoped would stop him from getting a foothold.

How much did your last vacation cost? ~$3,000 for a month in Australia & New Zealand, including business class flights for two each way.

What trip do you most want to take? Kayaking in Antarctica (we doubted Wyndham have timeshare properties there.)

What was your favorite travel experience? Hiking to see the Susa group of mountain gorillas in Rwanda (we couldn’t imagine Wyndham had properties in Kigali or Musanze. Besides, it was genuinely our favorite travel experience.)

Baby mountain gorilla in Rwanda

The baby mountain gorilla we saw in Rwanda. Good luck beating that Wyndham!

Once we’d answered all the questions, it was time for the actual timeshare presentation to begin. The starter pitch was given by a guy called Jordan whose father, father’s father, father’s father’s father, etc. had all owned Wyndham timeshares.

We also quickly found out that this wasn’t a timeshare presentation but a chance to participate in “Vacation Ownership.” After all, you only rent hotel rooms, but you can own your vacation with Wyndham 🙄

I think all the timeshare Vacation Ownership reps chat before the main presentation to discuss who has the most outgoing person. That’s because they ask one of the guests to help write stuff down on a whiteboard during the presentation.

Unsurprisingly, Eric asked Shae if she’d be Jordan’s Vanna White. This worked out perfectly for them as a) Shae makes everything more fun and b) she was a teacher so she’s part of the 1% of the population who can write legibly on a whiteboard.

Shae helping with the presentation

Shae helping with the presentation

The purpose of this initial section was to find out where people most wanted to go on vacation and how much they expected it to cost.

It was jokes. Not because of Jordan or Shae, but because of the answers people gave. Being so focused on points and miles, it’s easy for us to forget that many people pay huge amounts of cash for vacations. People said they expected to spend $15,000+ on a trip to Hawaii, $8,000 on a week in Italy, $6,000 to visit Scotland.

My eyes were wider than that scene in A Clockwork Orange.

After ascertaining that people like to drop large sums of money on vacations, Shae’s glamorous assistant job was done and the timeshare Vacation Ownership pitch continued.

The presentation was extremely interactive, with Jordan getting the crowd involved as much as possible. He asked how much the average amount we spend per night at hotels was. I wanted to answer 4,500 points, but restrained my British cynicism and allowed others to answer.

Their answers allowed him to complete the vacation calculator which put the 25 year hotel cost in excess of $110,000.

The 25 year cost of hotels. Apparently they've not heard of travel hacking.

The 25 year cost of hotels. Apparently they’ve not heard of maximizing hotel loyalty schemes.

With this huge figure in mind, it was time to find out how Wyndham could fulfill our travel dreams and more. After all, look at what 400,000 Club Wyndham Plus points (for an undisclosed cost) can get you!

How Club Wyndham points can be used

How Club Wyndham points can be used. In theory.

After a couple of short videos showing off Wyndham properties and some timeshare vacation owners extolling its virtues, Jordan finished his presentation.

To be fair, it was an interesting enough presentation and he explained the whole concept in a way that it was easy to understand. There were disingenuous aspects though which I’ll come on to later.

With the initial hour-long presentation over, it was time for Eric to try to work his magic. First up, he told us about all the free things we’d get if we signed up for Timeshare Vacation Ownership that day. I’ll admit – I was a little disappointed when he didn’t say “But wait! Buy now and we’ll send you an additional Vacation Ownership for free (just pay separate shipping and handling.)”

Look at all the amazing free stuff we'd get if we signed up that day

Look at all the amazing free stuff we’d get if we signed up that day

Apparently RCI are used by companies like IHG and Hilton for their Timeshare Vacation Ownership. However, they’re actually owned by Wyndham which is why that benefit’s offered for free.

We were also told about the great value we could get from our points if we booked our accommodation within 30 days of travel.

Reduced point rates

Reduced point rates

By this stage, we were upfront with Eric that we had absolutely no intention of becoming timeshare vacation owners. He didn’t seem dissuaded though, saying that no one came in expecting to say yes.

Still, I think he knew he was on to a loser with us. So much so that Shae had to ask him how much their packages actually cost as he hadn’t told us. This was a dangerous move – and possibly the angle he was working – but to be fair I was curious too.

He went out for a minute and came back with a laminated sheet, always the sign of something being official.

The opening offer (DO NOT TAKE THIS!)

The opening offer (DO NOT TAKE THIS!)

Yep, with a down payment of more than $15,000, we could be the proud (vacation) owners of a $642 payment for the next ten years. Even our old mortgage wasn’t $642 per month (although we did live in what many regarded as the New Jersey part of Virginia.)

That wasn’t the craziest part though.

Look at what’s in bold at the top of the sheet.

200,000 Club Wyndham Points.

Now think back to the presentation. I’d mentioned I thought some of it was disingenuous and here’s why. During that, Jordan showed how many nights (20) you could get for 400,000 points. (That turned out to be misleading too – more on why later.)

That meant for our $15,000 down payment, $642 monthly payment and 200,000 points, we could only expect 10 nights per year. From what I gathered, you get these points every year for as long as you live. If you live 20 years, that’s $460.20 per night. If you live for 40 years, that’s $230.10 per night. Even if you live for 60 more years, that’s still the equivalent of $153.40 per night you’ve paid.

The per night cost obviously goes down if you don’t finance the $35,664 balance. That’s because the interest adds more than $40,000 to the final total. Still, even without financing I doubt it’d be a great deal for most people.

I think Eric sensed our incredulity, so he went out back and returned with some “better” offers. I say “better” in that the effective cost was halved, but still nowhere near being worth biting on. Unfortunately I didn’t get photos of those offers, as I’d taken the other photos above when he’d gone out back.

Something important to note is that he also mentioned that there’d be additional maintenance fees payable every year. They were likened to HOA or condo fees as the resorts needed upkeep. However, it meant you’d be getting an even worse deal than expected and unavoidable (and presumably increasing) fees every single year.

By now, our two hours were up. Eric knew he wasn’t getting a sale, so by 3:20pm his pitch ended.

But that’s not all…

Next up was his sales manager. She came over to chat to us, ostensibly to get some feedback on our experience, but it seemed like it was a last chance to get us to bite on something. She was friendly though and didn’t give us a hard sell either. With that final obstacle out the way, we were done at 3:35pm.

The sales manager gave us a form to hand to the front desk where we’d get our rewards. That process was painless too, so by 3:40pm we were 45,000 Wyndham Rewards points and a 7 night certificate richer. We got a better deal than some, as Shae overheard the couple ahead of us only getting a gas card.

With that, we went out to our car, breathing a sigh of relief that we’d said no.

Our 'Phew!' faces

You saw our ‘No’ faces. These are our ‘Phew!’ faces.

Redeeming The Rewards

The 45,000 Wyndham Rewards points were easy to redeem. We simply entered a code on their website along with my Wyndham Rewards account number and they were credited to my account immediately.

My Wyndham Rewards balance

My Wyndham Rewards balance

The 7 night certificate isn’t going to be as easy to redeem. We created an account at Resort Vacation Certificates and entered our certificate number. We now have 12 months in which to use the certificate.

They have a decent enough search functionality on their website, allowing you to filter by continent, country and state / city. I filtered to include all the states we’ll be visiting this year (Colorado, Georgia, Illinois, Oklahoma, Texas, Vermont and Wisconsin – they didn’t have any resorts in Alabama or Ohio) and there were 76 resorts listed.

76 properties, but...

76 properties, but…

The wrinkle for us is that we’re traveling with our dog. When filtering for pet-friendly properties, this is what we’re left with:

3 pet-friendly properties

3 pet-friendly properties

Yep, a grand total of three properties.

The good thing is that their filtering might not be correct. When researching some of the 76 properties on the original list, some of them are definitely pet-friendly, so it looks like they might just not be tagged correctly on the Resort Vacation Certificates website.

I’m therefore hopeful that we’ll still be able to use our 7 night certificate before it expires. I’m also hoping we’ll be able to do so at no further cost.

The reason why is because not all the locations seem to have ‘No Charge Accommodations.’ Those are properties where we can use our certificate for what’s presumably a studio suite.

Instead, many of the properties only list ‘Upgrade Accommodations starting at $xxx‘ and which appear to be 2 bedroom suites or larger. Some of the upgrades don’t seem to be too unreasonable, such as $149 for 7 nights.

Having said that, there are more than 20 costing over $400 for 7 nights. If we wanted, we could even drop almost $8,000 on a week at Beaver Run Resort in Breckenridge, CO

Book now? Um, no thanks.

Book now? Um, no thanks.

The other thing to be aware of is travel dates. It looks like we’re only able to book up to 10 weeks ahead of time, so that makes it harder to redeem the certificate.

We’re visiting Vermont in May, Wisconsin in June/July, Illinois in July/August, Oklahoma in September, Texas in October and November and Colorado in December. We can’t properly check our options for those as we can only book up to mid-April right now.

We’ll therefore likely book the first resort we can, simply so that the certificate doesn’t go to waste.

Behind The Scenes Info

After attending the presentation, we mentioned what we’d done to the Airbnb owner where we were staying. It turns out that he did Wyndham Timeshare Vacation Ownership sales pitches for a short amount of time but didn’t stay too long.

He shared that some of the examples they give aren’t particularly truthful. For example, in the presentation Jordan had a slide showing how 400,000 Club Wyndham Plus Points could get you 20 nights at all kinds of wonderful resorts.

Our Airbnb host explained that although that’s possible mathematically, you’d never be able to get those redemptions in real life. Your 400,000 points would therefore likely get you closer to 10-15 nights.

That means the 200,000 point offer we saw (the one requiring a $15,000 down payment and monthly payments of $642) would more realistically get you 5-7.5 nights per year.

It’s easy to see why sales reps earn good money if they can get people to sign up.

Final Thoughts

The Wyndham Timeshare Vacation Ownership presentation was much less painful than we expected. It was interesting enough and it didn’t go over two hours by too far.

Our rep Eric seemed genuinely nice and although he was a bit sales-y, it wasn’t in a sleazy way. I was glad we didn’t get the rep at the adjacent table as he was incredibly obnoxious.

Overall, it was worth attending the presentation for the points and (hopefully) the 7 night certificate. It’s also good to know that we’re able to stay firm with saying no. We’ll therefore probably check out IHG, Hilton, Marriott, Hyatt & SPG timeshare presentations in the future to get more free nights. If we do, I’ll try to see what we can get without having to spend anything for the rewards.

As for the timeshares themselves, I’m sure that there’s some kind of value there for the right person. The more that I’ve thought about the offer and calculated the numbers though, the harder it is to find that value.

With the high upfront cost, unspecified maintenance fees every year and property availability issues, there’s no compelling reason I can see why you’d choose to invest so much money in a timeshare.

One of the key selling points mentioned in the presentation was the benefit of having access to a larger space with more bedrooms so that families can travel together. That might have been useful in the past, but Airbnb would be a better option for most people nowadays.

Question

Have you ever been to presentations like this? What was your experience like? Let us know in the comments below.

About Stephen Pepper

Stephen Pepper is on a 5 year, 50 state road trip with his wife Shae and their dog Truffles. Finding opportunities to earn miles and points is one of the ways they can afford to do this, so he'll try to help you do the same for your own travels.

More articles by Stephen Pepper »

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Mr Green
Guest
Mr Green

Very unprofessional. Don’t invite someone to a event promising gifts but truly it’s a scam.

Mr Green
Guest
Mr Green

A scam all the way around. My wife and I visited Myrtle beach Jan 19-21 2019 for a quick get away. Upon checking in we was approached by a lady at the hotel saying we could get 150 gift card and 2 dinner show tickets. After going to the long boring session we didn’t received nothing

Barbara.martin
Guest
Barbara.martin

Started as a Trendwest client then it changed to
Wyndam. Not Happy as a 1 night stay in Vegas for a
Studio was $75. Supposedly housekeeping fees!!
Fell for the presentation line.. They never mentioned it was 2 hours… Was furious!!! So I told them I was NOT buying anymore shares and I only wanted the $100 gift card. Wanted to get on the road!! Overall I managed to come out ahead but Am Not Happy with this organization. Annual maintenance fees and then having to pay a housekeeping fee is BS

Teresa Jarman
Guest
Teresa Jarman

Got me in Vegas resort, am age 62. Same speel. Caved under the pressure and handed over 14 thousand cash for vacation ownership 2017 84 thousand points plus 200 thou sign up bonus points…and won 7 day rci free vacation but had to pay 300 plus for it…sorry salesman lied to you they said…then, suckered into 16 thousand credit card..their credit card deed ownership preferential for ownership at oceanside pier silver upsell thingamabob.. I am single 62 year old retired on social security and small 401k… said i had great credit score.. hoa fees for both ownerships now 88 a month and monthly oayment another 228 for two weeks a year.. what the heck was I thinking? My gosh… kept me there for hours and the pressure selling and my head spinning with how great a deal i was getting and how wonderful to pass on to my kids… i tried to find out what was actual value if i sold it right now.. the salesman in oceanside tried to sell me a platinum upgrade last july 2018 said was worth 52 thousand..and thank goodness through tears I said no to the 552 a month payment.. Just found out the 14 thousand I paid deed ownership wyndham vegas 2017 is now worth 300 dollars…. stay away from these sharks

JoeM143
Guest
JoeM143

For what it’s worth these presentation are good actually Learning experience if your legitimately want to get info on their point system. With that said, there’s such a negative rep on timeshare that the sellers market (resale that is) is flooded with owners literally giving away their points on eBay.

I paid a whopping $404 + $299 (transfer fees) for my initial costs and $67/mo Maintenence (hoa/club fees) for 225,000 points (biennial or every other Odd year) at Bonnet Creek – Orlando FL…. Which really translates to a 3bd Presidential Suite for a week (non peak season) at Disney world… Every other year… Or roughly $230ish per night for 3bd room + kitchen + yaddadayadda.
None owners or regular rate would cost about $330/night for the same type of room.

I think the main thing to get out of it though is the quality of your vacation and the prepaying of it (in terms of monthly maintenance fees). For me and my family it works out since it only feels like a utility bill vs a car payment. And we usually take a super vacation every other year anyways so it’s jot like we needed 225,000 points every year. I would never however buy them directly from the developer or salesman… As resale market is a buyer’s paradise…. At least for those who can honestly harness a timeshare system properly.

I think the proper formula to see if it’s worth it:
1.Being a long term vacation planner ( you need to look out more than 10 to a year to get what you want)
2.If the montly maintenance fees (annually or biennialy) divided #of days at your preferred (my e even the average since they vary from location to location) < a standard night cost (for the similar room type)
3. Need the extra space or prefer resort amenities over airbnb and standard hotels.

Then yes it makes sense.
Just be sure to know what you CA. Realistically and reasonably afford in the long run. And just be aware that it may be impossible to get rid of (so buy resale with the mentality of keeping it forever)
Yes maintenence fees will rise just like property ta, ES raise your escrow or fixed monthly mortgage payments. So be dynamic enough to account for fluctuations in monthly fees… But at least no financing of the initial buy in cost.

The investment here is quality time with family in a -'boojee' resort.

And I know the argument can be made that you just save up for the vacation and not own.. But owning forces me to actually take a vacation, that I would've probably put off anyways had it be an option. But thats subjective and only applicable to my bad habits.

Larry Mathews
Guest
Larry Mathews

You made the most realistic comment when you said that it makes me take a vacation. It really does, my wife , and I would have never taken as many vacations if we were not owners. When we bought 18 years ago, we were not aware of the secondary market, but we paid it off over ten years ago, and are still glad we bought. Just a thought, if you are ever going to the Grand Canyon, look at Wyndham Flagstaff. It’s a hair over an hour’s drive to the Canyon. And, when we stayed in a two bedroom deluxe at the time, it was bigger than our home. My youngest son went with us, and he was blown away by the size. And, if you go in October, the changing leaves are beautiful.

Dirty Burger
Guest
Dirty Burger

Sounds like a Wyndham points salesman response to me. Don’t get scammed

Fisher503
Guest
Fisher503

I agree with your reasoning. We purchased the the Discovery package. It gives us the 400k points and two years to use them. We will have done two sales presentations in one yr and will be fetching 90k in points towards the non Wyndham Club side which will get us 6 nights where we wanna be on our 4th vacation down the road. We paid the Discovery Club fee off before the 6 weeks of no payments and thus incurred no interest. Therefore with everything combined our 6 nights from the 90k in Wyndham points, 7 days in Hawaii and 7 days in Branson MO accommodations for 6 from the 400k Discovery Club points, will average out to about $179/night. That’s a fair price for resort/middle end hotel stays over the next two years. I probably would not buy the life time package now knowing that other options are and will be available. I’m certain after my Discovery package expires, I can attend another sales camp and get a like or better deal. Even Diamond resorts made us a decent offer but it was almost 3X the Wyndham price so we passed. In fact Wyndham changed their policy and you can attend these almost 10x a year. If you’re a good negotiator and say no at all presentations you can rack up a ton of points and freebies. Be in the know about resort fees, taxes and parking. People nickel and dime you from the top down, the top being the government(taxes), owners(resort fees) and very bottom people who work for tips(parking/valet). These are all fine print cost in addition to rates of any kind when it comes to staying anywhere with a corporate name.

Basia
Guest
Basia

They almost got us as well..
I felt like i was in some sort of a spectacle ..
Especially when they came in with a bottle of sparkling juice to congratulate!
They are scaming people on a big scale!
How is this even allowed!
Fortunately was able to read some reviews
T(hank you google) and run away!

Daron
Guest
Daron

Want to sell?

Ann Berg
Guest
Ann Berg

Hubby and I just finished the presentation at the Desert Blue Las Vegas . The new tactic is ask you fill out this form to see what program we qualify for. I look at it closely it was a credit appreciation. I refused to fill it out with out an offer that i agreed with. Kathy was very anger and claimed she could not make and offer untill out the form so we were at an impasse. The room was very noisy im hard of hearing and when i told her i could nor hear her she mocked me. I expected hard sale but not to be bullied. At that point i would not stay or buy a Wyndham vacation ownership ever give me my gifts see you later by.

Scott B.
Guest
Scott B.

Ann, I have had the same experience at Wyndham. My Wife and we’re told that we could simply give back or Ovate one of our timeshare deeds. Then they offered us a similar property for 20K. Because we were losing the maintenance fees from the deed that we had “given back “ we were told that the 20K for the “new” property was a “wash”. We would be saving so much on maintenance fees that it would not cost us “anything “. He still wanted a check for 20K ! After telling him NO for several minutes he abruptly “stormed “ out of the booth, we demanded our gift, from the concierge, they reluctantly gave our $100 visa gift card. Our sales rep was obviously very upset that we didn’t purchase.

Summer
Guest
Summer

I just did the timeshare presentation yesterday in Las Vegas. and it was painful!!! First of all, the timeshare lady offered me a reallly nice free breakfast for all 4 of us and free 4 show tickets. I told her that I did not have time to spare bc we were own vacation with 2 kids. She then said you can also get a $50 gift card to spend on Wyndham. My husband said No bc he does not believe in free stuff. She then said they are not gonna hold you long bc you come with 2 kids and insisting in a really nice fancy breakfast and the show value of $100 +. I then decided to ask what kind iof show that my kids can watch bcmy little boy is 4. She said magic show. So we agree to try. Then she asked me for a deposit of $40 cash. What!!!! You bothered me to see your sale and asked for deposit!!! Well it might we worth if we gonna get those things at the end. Ok so we showed up on time. Then they had us lined up to get a breakfast with turn out to be waffles, sausages and fruit cup and that’s it!!! No refill bc you just eat and fill out the questionare at the same time. Once you done eating in 15 mins. The sales rep statred to talk all that stuff. It took us 3 hours to actually said No. I told him that I would not rush into making decision now. I really need time when I buy big thing. He said if I come back later then it would not be this price. It will up to normal. So then his manager came to offer if I want to lock in this price I need a deposit of $1000 to come back and say yes or no. At this point my husband was really mad and said No and he started walking out. Then the other guy came in to check me out but instead he was trying to sell me another option saying that he understand that I needed more time so he was gonna have me try it out without owning the prpperties for free. Then I was kind of interesed. Then he asked me to fill out a form and it says I need to pay 36$ for 2 years to stay at the prpperties. It was too tricky !!bc My husband and the kids alredy waiting outside crying.Then I absolutely said I am sorry, stood up and walk. Then he had us sign No papers. I sign No and walked out . Now I was not sure that is a No paper bc you was rushed in everything.

Yes we got our 4 show tickets but when we got there they did not allow our 4 years old to see the show bc he is under 5. At this point I am so mad that my day just gone waste!!! The $50 giftcard we already used for $9 parking fee to come to the show.

Summary we lost all our morning 4 hours to listening to time share. Then lost almost 2 hours to come and did not see the show and waste $9 on parking. Now we have $41 left for all those time.

Bobby
Guest
Bobby

Why would you go on a timeshare presentation during your vacation? If you can’t afford to vacation why beg for discounts? When I am on vacation I would not waste my time begging for handouts?

Erich
Guest
Erich

Wife and I went to Myrtle Beach. They offered some free tickets for attractions for family. Supposed to be a two hour presentation we were there for nearly three hours. They kept on trying to get me to say yes but I wouldn’t budge. They fed us nasty lunch. Almost like a car dealership mentality all about making a sale. This story was true in every faction.

Steve Michaud
Guest
Steve Michaud

Really enjoyed reading this

Frank
Guest
Frank

I went…It is a total scam in every aspect.

David Saddler
Guest
David Saddler

We recently experienced a similar situation in Nashville only our presenters were rather “high pressure” and condescending. Our adventure started at noon and ended at 5PM with us receiving absolutely nothing. After stating multiple times that we weren’t buying because of the RCI fee policy, concerns regarding the maintenance fees and the similarity to the Hilton program. Additionally we explained that we had show tickets and had a time constraint but the pressure continued. When I inquired if after four plus hours and listening to their “pitch” if we could please get our voucher and be on our way. The closer very abruptly stated “you’ll get the voucher when I FINISH AND ESCORT YOU TO CHECK OUT”. We left empty handed and disgusted.

Debra Bosch
Guest
Debra Bosch

We went 2 nights and 1 day to Nashville. Tennesee and saw a deal for 2 nights and a show for around $200. We thought that was a good deal and did not see anywhere that we would be pressured to go to a presentation in order to get the deal. However when we picked our hotel tickets and show tickets we were “encouraged” to listen to a 90 min presentation that turned out to be 3 hours. It was 3 hours of pressure from 4 different people. This was a total waste of time! We lost a big part of our only day in Nashville, and were treated horribly by the fourth person who was insisting that we could afford the last offer of a 2 year “guest trial and that we should take our grandchildren to Disney World as any good grandparents should do. When I stood up and said “no” was our final answer he got very mad but finally got to leave. Anyone listening, do NOT get locked into this-there are so many gray area’s it is ridiculous and all we got out of this is a waste of time and disappointment in how people go about doing their jobs.

Vanessa
Guest
Vanessa

Thank you so much for writing this article & including all of the details. I got cornered by a fast-talking Wyndam rep at a food service trade show. Before I knew it I had handed over my credit card for a (hopefully) refundable $40 presentation fee. Reading your article has helped me understand what to expect when I go to the meeting.

Larry Mathews
Guest
Larry Mathews

My wife and I had been married in Las Vegas. We.enjoyed going back, and on our next trip we had actually talked about looking at a timeshare. I know it’s hard to believe, but we did not escape from a looney farm. As a note at the time, Wyndham was not who we bought from, but Fairfield Resorts which later became Wyndham Vacation Ownership. We calculated what we would use on a realistic annual basis, and went from there. We also are members of RCI, and do not have a fee, because they were under the same company banner as Fairfield Resorts, and Wyndham. We have now owned for 18 years. We will be going back to Las Vegas in about three weeks. Neither one of us has ever regretted our decision to buy.

David
Guest
David

Just had this experience last week in Orlando. Started out nice but quickly turned south. Once they said it would cost $51,000 I said no. We where nice in the being but keep getting the line. Also during the presentation J said it would cost $295 to book your trip. The maintenance fee is now being call property taxes. So at $842 a month for 10yrs I still said no. They didn’t have any resorts in the UP. So finally after all there pushing another guy came to us. His name was Steve and Steve was so professional that is name badge was hanging vertically. Well Steve started talking and ask my wife to sit down but my wife has bad knees and had been sitting for over 90 minutes. Steve said she had to sit or he wouldn’t talk to us. Well my wife sat down and he returned and asked some simple questions. Was a complete jerk and that is being nice. Accused us of not being able to finance the money which is a joke. Then asked if we have been to other timeshares which we have not. This was our first. After his interrogation we went down a and he kept asking simple questions like what do you do and were are you from. Just a complete A-hole. Also the sales guys was lying to us. We told him where we lived and he said he was there in September of last year and there was a big forest and it was cold. Well we don’t have a big forest and we had record highs in September. Just lie after lie. Worst 2 hours of my life. We did get the gift of $135 amex card

Used Car Salesman
Guest
Used Car Salesman

At a property as a guest of an Owner… Owner has told us numerous times how these folks have ruined their stay.

Our sales guys was very friendly until I told him that we would not make a decision today… then he turned on the sleazy sales deal… direct quotes…

“It’s like an annuity that always pays.”
“Yes, I’m trying to scare you into buying one.”

After taking some low blows at me, I shut it down but was willing to finish the presentation. He knew he made a mistake as he attempted to apologize to me on our walk over to the property.

I told him that I do not make financial decisions of this magnitude on the spot.

“Did you not ask your wife out for a second date after the first… didn’t you just know?”

My response… “I didn’t ask her to marry me after the first date… it took time… you’re asking me to marry you…. no thanks!”

_________________________

“I have an MBA” – that was funny… and you’re selling timeshares… gotcha!

I showed the sales manager the contract they made me sign and told them that if these are legal and binding documents, they better hold up their end of the deal.

I am here 7 more days and if I see him with another couple, I’ll say something to them.

I’m in sales and here’s the deal… If I realize I’m in a position where I can’t make a sale, I hope I’ve been respectful enough to the clients that they would be willing to do two things for me….

1) Call me if a decision is made in the future.
2) Hope they would refer someone to me in the future.

I don’t ask for it, but hope that I treat my clients with a level of respect that would earn more those things.

This guy is a scum sales rep!

Chris Sucharda
Guest
Chris Sucharda

I just did this same presentation sat. Exactly spot on. Seems tempting. But dang that’s allot of dough to spend. I spent 30k points to stay for weekend and did the presentation and got 45k points so my weekend was free. Oh I also won drawing for Chee’s block n cutter..

K Frase
Guest
K Frase

So glad I read this! Going to cancel my pacjage within the 7 day period!

Brandie davis
Guest
Brandie davis

Dad has been a member for years. We kids have enjoyed the use of these 2-3 bedrooms off and on. I used it in new Orleans twice and once at Disney world. I couldnt of gotten a cheap hotel room at either place for what I paid in housekeeping for these units.it was great to use and I am already booking next year. Love it! Thanks dad!

Greg Vesely
Guest
Greg Vesely

I have! But I ended up buying over 11 yrs ago with Wyndham and I have done the math on my vacations with my Wyndham ownership and above the memories I have built with my children ,I have had a 200% return on my money in that time. My background is investment real estate,business,and ministry. I love my ownership

Deborah Domingo
Guest
Deborah Domingo

Attended sales breakfast in Sevierville, Tennessee. After we had already agreed to purchase additional points, the female sales rep literally followed me into the women’s restroom (she was wearing a red dress and high heels, which I could see throw the crack in the stall door). Felt like she was stalking/spying on me! She left before I came out. She was NOT there to use the restroom. She and her partner also stopped my husband and I at the door when we were trying to leave, accusing my husband of recording the sales pitch on his cell phone. He was just playing video games while the sales people were out of the room. We had already purchased more points at that sales breakfast. On our way back to Kansas, we decided to cancel the purchase as soon as we got home. We had three days to accomplish this…We love traveling and have stayed at some wonderful places, but no more sales pitches. Just say NO!

Leigh Smith
Guest
Leigh Smith

or Somewhere a million people want to go like Time square for New years or New Orleans for Mardi gras. You can go to Hawaii for 126K points for a week (which is always prime season BTW) Also, you mentioned you were in Myrtle Beach in January? So that is most definitely quiet season and would have required the lowest amount of points. Many of the places that are HIGH point values are places that have almost no other Timeshare there. So Wyndham has a monopoly on them like Washington DC or New York City. in those cases I use Wyndham rewards points and stay for FREE. There is NO cheaper way to stay in nice places other than getting points on a credit card. Which incidentally are not Free. We love our Timeshare and get $20,000 out of it every single year. It has paid for itself many times over. And my kids will inherit it and their vacations will be paid for. All they have to do is pay the HOA or maintenance which I offset with Wyndham Visa credit card points. Too bad you missed out on an opportunity for a great vacation experience. The man who you said worked for Wyndham only a short time, the Air BNB guy, He must not have been too good. seems like he did not know the product. Cheers!

John
Guest
John

Every one in here is a trip. you all get what you deserve. you went on a presentation to waist someones time for some free gifts. Then you got online to waist even more time complaining about how bad you were treated. How funny and ironic is that. Maybe just maybe you should have bought the package that whomever it was offered ya so that you could have been on some really nice vacations making some really nice memories with your love ones instead of wasting your life doing cheap petty things and not taking full advantage of what life has to offer. I am sure you instead you will lash out at this response and or keep making the same excuses that you have made through out your life so far.

Javier Navarrete
Guest
Javier Navarrete

I didn’t even get through the whole article, it was so excruciating. If you’ll go through all of that, and tell lies, and play games just to get a free gift, you two probably deserve each other. #douchebags #NoFreeLunches

Summer
Guest
Summer

Glad to see I’m not the only one who has been harrassed! These people.made me cry & I’m not the crying type. My family & I were staying at a friend’s timeshare in New Orleans through this company. I attended the presentation so I could get a discount on a excursions. I told then up front, I’m a single mom, can’t afford it at this time, etc, etc… I said when I travel, I travel very cheaply. The first sales guy was great. Then he brought the manager. He literally told me I was lying and didn’t travel as economically as I told him. I was doing everything wrong. He had the attitude of “I am a man & I know everything & you are a single woman & I will belittle you until you bow down to me.” I started crying because of the insults but also because I was so angry! When I was done & had enough, in order to get the discounts, it was a 2 step process. The first guy offered me a free year or something but I was done. I said NO. He was professional about it. The 2nd person was rude as hell! She was all talkative & friendly to the people who said yes . Then when I checked out with her, she wouldn’t look at me, was very short with me, & only had one word answers. There was no, “Have a good day,” or “thank you for your 3 hours of time even though we said it was only going to be 1.5 hours!”

Storm
Guest
Storm

Omg after reading this I want to cancel my ownership I just signed yesterday

Carla Capps
Guest
Carla Capps

I was also caught by the place at Broadway at the Beach in Myrtle Beach. My sister and I were vacationing with 2 of her grandchildren and looking for some discounts to any attractions. At first we thought this was just a visitor center. The girl was offering us a great deal on the Pirate show and waterparks. Then came the catch. We decided to do it and went early the next day, leaving the teenagers to sleep in late. I was sure I could say no and even though this was my first presentation I have always heard these things were never a good deal. My plan was to be completely honest and act very interested until the end. I completed all the paperwork which was a credit application but said I didn’t feel comfortable giving out my SSN, so he let me leave it blank. The presentation was almost exactly as you described,. It was very entertaining and the resort tour was beautiful. All of that took the 2 hours. Then it was another hour for the sales pitch. When I said no, the salesman seemed so sad, as if he had failed to do his job. I gave him some constructive criticism , told him about the terrible reviews I had read about the process and then said no again. He agreed and said he would put me in the waiting list for the exit interview…. in the meantime the manager came over and gave us the hard sell. And kept making better offers. I was tempted but still said no. If you ever think you might be interested definitively say no at least 3 times. At that point I wasn’t even looking at the offers before saying no so they finally gave up. The exit interview and getting the vouchers were pretty easy. I will say the seats at the Pirate show were not the best but we could see everything and really enjoyed it. The waterpark was great but we thought we were getting an all access pass that included mini golf and go carts but it was just the waterpark. We saved over 300 dollars so we think it was worth it.

Julie
Guest
Julie

You do realize you are taking food off the table from families of commissioned sales reps that are dedicating 2 hours of their time to you? Don’t attend a presentation unless you are legitimately interested in getting more information. If not stay away and keep spending your money on crappy hotels.

Delacey
Guest
Delacey

Did they refund your $75 deposit u paid when you made agreed to do the presentation

trackback

[…] 45,000 Wyndham points or a 1-week stay certificate for attending a Wyndham presentation (See: Wyndham Timeshare Presentation Survival Guide: Get your “No” face on.), I’d be less enthused about paying them to attend (though you’ll note that Stephen […]

Larry Bannerman
Guest
Larry Bannerman

We just went through this today. VERY unlike Plantation Resort. We have been owners here over 40 years but today a PR employee of 28 years was part of the 4 tier tag team of intense sales and numbers manipulation. NO we didn’t fall for the okeydoke. Thanks for your warning.

Mr. Roberts
Guest
Mr. Roberts

Wonderful post. I must say me and my family have actually had ease and enjoyment in our ownership. It’s a shame you didn’t keep an open mind. You might actually be on some great vacations rather than spending that time writing “opinion reviews”. -A Bery Happy Wyndham Owner

Linda Guthrie
Guest
Linda Guthrie

My husband and I did the Branson trip, and had a great time. We got a free show with a meal. Free two night stay at a nice hotel. No pressure at the presentation. Just say NO. NO. and NO. Not so hard for a free weekend. We drove there were from MO. Another time we went to Myrtle Beach on a Time Share presentation. The hotel was on the beach. WE had our own kitchen living room and bedroom. Nothing fancy but we just needed a place to sleep. The people that were there were so nice. Again, did the presentation and said NO, NO and NO. Done. Finished our nice weekend. We have friends that do it for the free nights. Short nice vacation. I guess it’s how you can handle pressure. You know you can’t afford it or believe in it. Which we don’t. We go to a lot nicer places when we want without penalties. Soooooo…… enjoy your days there and say NO ! I also have friends that have them. So it’s your personal opinion on what you think.

Amber Jay
Guest
Amber Jay

Awesome information ! We attended today…and said NO No No…lol I was curious to know about redeeming the 7night certificate your information was very helpful!

Penney
Guest
Penney

Hi I need help. We sat thru the presentation said not but paid for the 8 days 7 nights but now I can’t find the card with the website to claim my vacation. Is there a number I can call or do you happen to have site?

Mr. Jones
Guest
Mr. Jones

I will be attending one of these this November in San Francisco. I paid $299 for 2 nights at the Hotel VIA, and then I have the option of receiving 15,000 Wyndham points or a $150 prepaid credit card and a $100 off voucher for a future Wyndham stay, (for which the terms and conditions will be revealed when I receive the certificate). This same room would have been about $350 a night through Hotel.com, Expedia, etc., so even assuming the $100 off voucher will be next to worthless, with the $150 prepaid card, this is not a bad deal. Last time I went to one of these presentation I was brash 20 something and repeatedly said loud enough for the entire room to hear “Sounds like a BURN to me!” After about 15 minutes I was escorted out, given my reward (a $100 gift card if I remember right) and asked never to return. While my demeanor may have mellowed, my attitude has not, I will have no problem and in fact look forward to saying NO to these people.

Lula
Guest
Lula

They tried to get me on Broadway on the Beach this morning. It upsets me that they are set up to look like an information booth. I stopped by just to grab a map and then the last started asking me where I was from, how long I plan, etc… I thought she was being hospitable. Then she asks where I was staying (which wasn’t a Wyndham) and if I’d be interested in hearing what Wyndham had to offer. First, I was like, “sure, why not”. She said, I take a tour of one of the resorts, have some lunch and get tickets and gift cards to any attractions or restaurants I’d like but I’d have to pay $20. I thought what a deal but the more she talked, I realized it was probably a sales pitch for something. I called her on it. She said, “no, we just want you to stay with us when you travel.”. I politely told her I’m not interested and left. After reading your post, I am so glad I did! I would’ve wasted my time (and their’s)..

Lula
Guest
Lula

Excuse my misprints. I should have proofread. Lol