Bet You Didn’t Know: Citibank’s New Online Bonus Spend Tracker

By Julian, author of Devil’s Advocate

 

It feels a little weird to say this, but Citibank’s been crushing it lately. Not only have they made enormous strides with their flexible ThankYou points currency, but they’re doing a lot of the little things well too. In fact, recently when one of their customer service representatives asked if there was anything else they could do for me and I suggested they mow my lawn, he didn’t make it sound like it was completely out of the question.

citibank bonus spend

Thanks for coming over, Citi. Just knock off that rust and I’m sure you’ll be fine.

A perfect example of Citibank’s resurgence is a minor but extremely useful feature they’ve added to their recent website redesign. When you sign up for a credit card with a bonus spend requirement (such as $3,000 spend in 3 months to get 50,000 American AAdvantage miles), it’s always a pain to try and keep track of how much you’ve spent thus far and how close you are to the deadline. In fact, a lot of banks don’t even tell you the actual deadline, though the clock usually starts from the date your application was approved (not from the day you get the card).

With Citibank it’s sometimes even been difficult to figure out the actual bonus, given the number of application links floating around without landing pages. In those cases, the only way to know what you’re applying for is based on the past experiences of others. Thankfully, in recent months Citibank has at least been confirming the bonus offer in the approval letter you receive via regular mail.

citibank bonus spend

But now there’s an even easier way to see your bonus, your ongoing spend, and your deadline right on citi.com.

The spend tracker.

If you’re in the middle of a signup bonus spend for a Citibank AAdvantage card and you’ve already set up online access, sign into your account, then click on “View Miles Summary” at the right side of the screen.

citibank bonus spend

This will take you to your rewards details, which at first glance shows the miles earned on your last statement along with the benefits of the card. But scroll all the way down the page and you’ll find… the magic bonus spend tracker!

citibank bonus spend

Look at that! It’s literally every piece of information we want to know about our bonus spend, all in one place. We’ve got the deadline listed, the number of days to go, the amount of spend we have left to do… even the number of bonus miles we’ll get upon successful completion. It’s even got a pretty little circle graphic representing our life ticking towards Missing The Bonus Doom.

citibank bonus spend

Make sure you get your bonus… avoid doom!!!!

A few important notes.

Keep in mind that the Citibank spend tracker is only updated at the end of each monthly statement. Before your first statement closes, you’ll see the clock ticking away but no spend accumulating on the graphic…

citibank bonus spend

This is normal, so do not panic. It will update at the close of your first statement, and since it’s the very first month of your card, it’s easy to determine before then your total spend by just looking at your account balance.

Also, if you aren’t in the middle of an ongoing signup bonus spend, you won’t see any tracker at all. That might seem obvious, but I figured I’d mention it.

Finally, I have only been able to personally confirm this spend tracker exists on AAdvantage cards, so I can’t yet say for sure that it applies to other Citicards like the ThankYou cards. But if one of our Frequent Miler readers with a new ThankYou card would like to let me know if they can see the spend tracker (and maybe even e-mail or tweet me a screenshot), I’ll be happy to update this post and give them a hat tip. (UPDATE: Commenters NRTBound and Horace both confirm the tracker also appears on the Citi Hilton Reserve card. BenT reports there’s also a tracker for the Hilton Reserve’s $40K anniversary spend and Better by Design notes one for the $100 statement credit. Thanks for the data points, everyone!) And if Citibank doesn’t have this rolled out for all their cards yet, I’d be surprised if they don’t do it very soon.

Since I’m the type of person who claims to be ultra organized but who is actually just kinda organized, I find this new Citibank feature to be incredibly useful. I’m not aware of any other major banks with an online tracker like this, but I hope others follow Citibank’s lead on this one. Oh, and to any other banks reading this, the generous retention bonuses are a good feature to imitate too.

Did you know about Citibank's new online bonus spend tracker?

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Find all the “Bet You Didn’t Know” posts here.

About Devils Advocate

The Devil's Advocate learned the ins and outs of travel loyalty programs while flying more than 200,000 miles a year as a TV producer and director for World Wrestling Entertainment (and yes, of course it’s all real). He now splits his time between New York and Los Angeles and loathes New York winters only slightly less than Los Angeles traffic.

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  1. i noticed recently, with switching over to Aviator series of cards, that Barclays now also offer similar bonus award tracker for the companion ticket at $30k spend and 5k/10k eqm at $20k/$40k spend on their website.
    The best part about this is that companion ticket bonus is cardholder year and the EQM bonus is calendar year spend requirements and it tracks both per appropriate year.

  2. They have implemented a similar tracker on the Hilton Reserve card. It monitors progress towards the free weekend night certificate you receive for 10k annual spending. Very nice feature.

  3. Yup, on my Reserve card — which makes it truly easy, but not sure if its there for the Prestige card — however, first month on that has yet to close, so we’l see.

  4. One thing it doesn’t show … when my miles will post to my AA account! I’m currently working toward the spend for the 75k AA sign-up bonus. Any idea when I should expect the miles to post to my AA account? TIA.

    • If I recall correctly, with Citibank it’s usually at the close of the statement in which you cross the spend threshold (or within a few days of that).

  5. Citi is now my main points generator with Amex going to one bonus per lifetime per card, and Chase going to the “no Ultimate Rewards cards for churners” policy. I just got the Prestige and my wife just got the Premier with the new higher bonus! Keep rocking Citi!

  6. Hi, I have a slightly off-topic question that I’ve been frustrated about and haven’t found a venue to ask it. Regarding Citi cards (the Prestige in particular), is there a way to see how many bonus points you’ve earned for individual charges? Like, in Chase UR, you can see your posted transactions for that month (before statement closes), and it’ll say how many bonus points you earned if you made a purchase in a bonus category. I’ve been trying to find the same thing on the Citi website but just can’t find it. It only says how much you’ve earned total in each category (ie: you’ve earned 2000 points in the 3x airfare category, 1500 points in the 2x restaurant category, etc).

    Any thoughts on this? Thanks!

    • I don’t believe Citi has a way to see points on individual transactions, and I agree that would be a most welcome feature. They’re asking for feedback on the new website design so it might be a good note to send them.

  7. I was very pleasantly surprised when they sent an email reminder about making sure I met my bonus spend to get my 75K HHonors points. Not that I could EVER forget about that, but well done, Citi! I also like the letter in the mail that confirms the bonus. I’m always nervous that I’ll have to pull out my screenshots and fight for a bonus. The letter makes me feel like I am a respected customer that isn’t going to encounter any shenanigans.

    Thanks for the informative post.

  8. Have you seen this on business accounts? I have a CitiBusiness AA Platinum Select card and I can’t find that tracker. By my calculations, I’m just a few dollars away from meeting my minimum spend, so I’m very curious to see the tracker in action.

  9. I just signed up for the AAdvantage bonus miles and received my card a few days ago. I also do not see the tracker. I confirmed with them online that the bonus definitely applies to my account – so perhaps they’ve stopped using it?

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