Can you convert a Marriott 7 Night Travel Package to a 5 Night Package?

JW Marriott Phu Quoc Emerald Bay Marriott Rewards Sweet Spot

Balcony of a standard room at the Category 5 JW Marriott Phu Quoc Emerald Bay Resort & Spa.  Click the image to read about Nick’s visit to this resort.

Short answer: No, you probably cannot convert a 7 night travel package to a 5 night package.

Yesterday we wrote that multiple people have recently had success booking Marriott 5 Night Travel Packages.  This is a big deal because 5 night packages are supposed to be only for Marriott Vacation Club owners.  The rest of us are supposed to get the 7 Night Packages.  5 Night Packages are cheaper, so those of us who are unlikely to stay 7 nights in a row at a single Marriott would generally prefer to save a few points.  You can find comparisons of the point prices for 5 and 7 night packages here: Analysis of Marriott Travel Packages: 5 Night vs. 7 Night.  With Category 1-5 packages, 5 night travel packages are 35,000 Marriott points cheaper than 7 night packages.

Given that people have recently had success in purchasing 5 night packages, I wondered if those of us who already purchased 7 night packages could convert ours over and get back 35,000 points.  Time to investigate…

Investigation…

Since multiple people have reported success in calling foreign Marriott Rewards offices, I started there.  I first called the Australia office, then Kuala Lumpur, then Hong Kong, then US…  At each one, I told the rep that I had purchased a 7 night travel package and wondered if I could convert it to a 5 night package because I wouldn’t be able to use all 7 nights.  Here’s what happened:

Australia office: The woman who answered said no, five night packages are only for Vacation Club owners.  Me: OK, thanks anyway.  Goodbye.

Kuala Lumpur office: The man who answered didn’t seem to mind that I wasn’t a vacation club owner. He apologized and said that it is not possible to convert 7 night packages to 5 night packages.  To ensure that we were talking about the same thing, I asked him if it was possible to convert my 7 night category 1-5 package to a different category, and he confirmed that it was.  To be clear, I knew that changing categories was possible.  I asked about it only to make sure that the agent understood my original question.

Hong Kong office: Same as Kuala Lumpur.  “It is not possible to convert one to the other.”

US office: Again, same answer.  It is not possible to convert.

Maybe someone at Marriott Rewards knows a way to convert one to the other, but every rep I spoke with thought it was impossible.  Unless I learn otherwise from readers, I’m satisfied that the final answer is no.  Too bad!

About Greg The Frequent Miler

Greg is the owner, founder, and primary author of the Frequent Miler. He earns millions of points and miles each year, mostly without flying, and dedicates this blog to teaching others how to do the same.

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Comments

  1. I have replied many times that it’s no longer possible to do 5 night packages without ownership. I heard there is even a system block. A few people got lucky years ago but I can assure anyone you are wasting your time and effort

  2. Thanks for this data point I was wondering this exact question. I at least was smart enough to transfer enough points to get a category 7 which gets my family into some really nice resorts for a week.

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