About Alex Bachuwa

Alexander Bachuwa is a New York attorney who focuses on consumer protection. He is also a BoardingArea blogger. Contact Alex at through his website at bachuwalaw.com and visit thepointsoflife.com

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The Fine Print: No Justice In Small Claims Court

The following is not legal advice. Contact Alexander Bachuwa, a New York attorney, at BachuwaLaw.com if you have an inquiry.  When I first started writing The Fine Print series, I received comment after comment about the advantages of small claims court over arbitration. I pushed back and argued that consumer arbitration provides aggrieved claimants with a better chance of receiving relief. After beating Citi in one arbitration case, settling another, and fighting the likes of…

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The Fine Print: Beating Citi in Arbitration, What It Means for You

The annual fee on my client’s Citi Prestige card was due. He called Citi’s retention department and was told that he would receive a $200 statement credit if he spent $4000/month for 3 months. My client did so by spending more than $4000/month for three consecutive calendar months. Citi refused to honor the credit because the spending was not done in three consecutive billing cycles.

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Involuntarily Bumped? Know Your Legal Rights

The following was written by Alexander Bachuwa, a New York attorney. It is not legal advice.  The absurdity in airline customer service has reached a tipping point. First, there was the United leggings issue. Then there was the viral video of the involuntary removal of a United passenger by force. Next, there was the issue of the Delta passenger who was kicked off the plane for going to the bathroom before takeoff. Customer service has…

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The Fine Print: Small Claims Court, A First-Hand Tutorial

It’s no secret that I’m a staunch advocate for consumer arbitration. I have had success going up against the big boys like Citi and Expedia, holding them accountable for mischievous behavior. One of the advantages that consumers have in arbitration is that companies are responsible for paying the majority of the arbitration proceeding. Factoring in outside counsel, these cases can easily cost corporations tens of thousands of dollars. This usually brings companies to the bargaining…

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The Fine Print: The Corporate Insurgence

The following is not legal advice. Please contact Alexander Bachuwa, a New York attorney, if you have a consumer protection question or claim. Since I began writing The Fine Print series, I have initiated dozens of claims which have produced encouraging results for aggrieved claimants. (see The Results Are In! and The Successful Fight Against A Citi Shutdown) In a case against Dell for $200 in unpaid gift cards which were supposed to be credited with the purchase…

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The Fine Print: The Consumer Strikes Back

The following is not legal advice. Please contact Alexander Bachuwa, a New York attorney, if you have a consumer arbitration question or claim. Two weeks ago I wrote an article called Don’t Let Arbitration Delay Your Wedding which recounted Daniel Dempsey’s claim against Citibank where he was incorrectly charged overdraft fees in the amount of $150 and had his credit score negatively impacted as a result. In his quest for justice, Dempsey filed a case in small claims court but ended up fighting…

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The Fine Print: Delaying Justice For All

The following is not legal advice. Please contact Alexander Bachuwa if you have questions or claims regarding consumer arbitration.  Victim: Hello, I would like to report a robbery. My stuff has been stolen from me. Dispatcher: ‎Have you given the robber a chance to return your property? Victim: … Dispatcher: I’m sorry but we can’t help you until you wait 45 days for the criminal to make it right. Corporations have done a tremendous job…

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The Fine Print: Sorry eBay, My Claim Is Not Frivolous

The following is not legal advice. Please contact Alexander Bachuwa if you have questions or claims regarding consumer arbitration.  There was no email to tell us the $500 was taken. The eBay Bucks just never showed up in my account a few days after the end of the quarter, as they usually do. The dispute resolution provision for many companies includes an arbitration clause which specifies that the company will cover the cost of arbitration.…

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