Citi ThankYou points sweet spots

Update 7/22/19: We’ve now added Australia / New Zealand / Oceania sweet spots (last section before 4th night free). We will be adding Australia / New Zealand / Oceania sweet spots to our Amex Membership Rewards sweet spots and Chase Ultimate Rewards sweet spots posts today as well.

A few readers recently asked us for a post outlining easy ways to get good value from Citi ThankYou points. While ThankYou points came out less valuable than Chase or Amex points when we recently updated our Reasonable Redemption Values (See: A big change to Frequent Miler’s point values.), ThankYou points still have plenty of great uses (some of which are shared with those other transferable currencies). Here are some of the easy ways to get good value out of your Citi ThankYou points. Note that this post does not cover all of Citi’s transfer partners, but rather the ones where you’ll find easy value.

Domestic US flights

One thing that stands out about Citi ThankYou points as compared to Ultimate Rewards or Membership Rewards is that Citi doesn’t have a single domestic US airline legacy program partner. They do partner with JetBlue, though since TrueBlue is revenue-based and opportunities to use points with partners are nearly nonexistent, it is harder to get outsized value. Ironically, despite not partnering with American Airlines, United, or Delta, they still have some of the best partners to use for domestic US flights.

Avianca LifeMiles
  • The short story: Avianca LifeMiles offers domestic one-ways on United (with connections) from 7500 miles each way. Mixed-cabin redemptions can also be a way to fly up front for less.
  • Miles required: From 7500 miles each way within one of the three US regions in economy class (See: My first LifeMiles redemption: Easy as . . .  and Avianca LifeMiles’ awesome mixed-cabin award pricing: First class for less)
  • How to find awards: Search for available space at LifeMiles.com (you’ll need to create a free Avianca LifeMiles frequent flyer account)
  • How to book awards: Book online at LifeMiles.com. Can also book via email. Phone bookings are known to be a hassle but also possible.
  • Key warnings: Availability at LifeMiles.com does not always match what you’ll find at United.com. Phone agents generally do not see better availability than what is shown at LifeMiles.com. Always check the LifeMiles site before transferring points.
Qantas
  • The short story: Qantas offers better pricing than American Airlines on itineraries with a distance of 1200 miles or fewer each way and has no close-in booking fee.
  • Miles required: 8,000 miles each way for itineraries covering a distance up to 600 miles or 12,000 miles each way for itineraries covering a distance up to 1200 miles. (See: Strengths of Qantas for AA redemptions).
  • How to find awards: Search for available space at Qantas.com (you’ll need to create a free Qantas Frequent Flyer account)
  • How to book awards: Book online at Qantas.com.
  • Key warnings: Avios, either through British Airways or Iberia, might be a better value if you have direct flights if you have access to points which transfer to Avios. However, for flights with connections, Qantas can be a better deal.
Turkish Miles & Smiles
  • The short story: Turkish offers domestic Star Alliance awards (United flights within the US) for the lowest prices of any award program.
  • Miles required: 7,500 miles each way in economy class or 12,500 miles each way in business class (can include connections for the same price)
  • How to find awards: Search for available space at United.com
  • How to book awards: Traditionally, you have needed to call Turkish Airlines to put the award on hold and then travel to a Turkish Airlines ticket office to ticket the award. However, bookings have been working via email. See: Book Turkish Miles & Smiles awards via email. Here’s how.
  • Key warnings: Turkish appears to have a max connect time of 4 hours on a domestic itinerary, so itineraries with a longer connection would require 2 awards. The process is a bit slow since you’re stuck waiting for an email response and space could disappear while you wait for the miles to transfer and/or an email response. Keep in mind that transfers to Turkish are not instant; it will take 1-2 days for the miles to show up in your Turkish Miles & Smiles account.
Virgin Atlantic
  • The short story: Virgin Atlantic often offers Delta flights for many fewer miles than Delta would charge for the same itineraries..
  • Miles required: 12,500 miles each way plus $5.60 for direct domestic US flights on Delta
  • How to find awards: Search for available space at VirginAtlantic.com
  • How to book awards: Book online at VirginAtlantic.com.  See: How to book Delta flights with Virgin Atlantic miles.
  • Key warnings: Virgin Atlantic charges each segment separately (i.e. an itinerary with a single connection will cost 25K miles), so they are not a good choice for connecting itineraries.

Hawaii

While saver business class awards to Hawaii can be difficult to find (and even rarer in lie-flat seats), Citi has the hands-down best value for awards to Hawaii with Turkish Miles & Smiles. While the booking process is perhaps the slowest and/or more convoluted of any of the sweet spots on this page, the value of flying to Hawaii in economy class for 7500 miles each was or in business class for 12,500 miles each way is hard to beat.

Turkish Miles & Smiles
  • The short story: Turkish offers the same pricing on flights to Hawaii as for other domestic US awards, making them an unbelievable value for flights to Hawaii.
  • Miles required: 7,500 miles each way in economy class or 12,500 miles each way in business class (can include connections for the same price)
  • How to find awards: Search for available space at United.com
  • How to book awards: Traditionally, you have needed to call Turkish Airlines to put the award on hold and then travel to a Turkish Airlines ticket office to ticket the award. However, bookings have been working via email. See: Book Turkish Miles & Smiles awards via email. Here’s how.
  • Key warnings: Turkish appears to have a max connect time of 4 hours on a domestic itinerary, so itineraries with a longer connection would require 2 awards. The process is a bit slow since you’re stuck waiting for an email response and space could disappear while you wait for the miles to transfer and/or an email response. Keep in mind that transfers to Turkish are not instant; it will take 1-2 days for the miles to show up in your Turkish Miles & Smiles account.
Singapore KrisFlyer
  • The short story: Singapore KrisFlyer charges fewer miles for domestic flights to Hawaii than United does for the same flights
  • Miles required: 17,500 miles each way in economy or 34,500 in business (as compared to 22.5K / 40K through United)
  • How to find awards: Search for available space at United.com (Note: Do not log in — logging in may show you expanded availability based on your credit card or elite status that is not available for partner bookings) or SingaporeAir.com (See: Book United flights online with Singapore miles – but note that business class prices have increased since that post was written)
  • How to book awards: Book online at SingaporeAir.com or over the phone with Singapore KrisFlyer
  • Key warnings: Singapore allows a maximum connection time of 4 hours on a domestic itinerary and will not allow a stopover on a one-way award. Be aware that United.com will show availability for flights with longer/overnight connections that are not available with Singapore KrisFlyer miles, so be sure to double check availability at SingaporeAir.com before booking. Also note that transfers to Singapore KrisFlyer are not instant. Transfers typically take 12-24 hours (from all major transferable currencies) and Singapore does not hold award tickets.
Virgin Atlantic
  • The short story: Virgin Atlantic often offers Delta flights to Hawaii for many fewer miles than Delta would charge for the same itineraries..This can be a particularly good value for Delta’s life-flat routes to Hawaii.
  • Miles required: 20,000 miles each way in economy class or 37,500 miles each way in business class (for direct flights)
  • How to find awards: Search for available space at VirginAtlantic.com
  • How to book awards: Book online at VirginAtlantic.com.
  • Key warnings: Virgin Atlantic charges each segment separately, so they are not a good choice for connecting itineraries.

Europe

While Membership Rewards points may offer more sweet spots to Europe at first glance, Citi ThankYou points shares many of the same sweet spots while adding one more with redemptions on Royal Air Maroc via Etihad Guest.

Virgin Atlantic
  • The short story: Virgin Atlantic often offers Delta flights for many fewer miles than Delta would charge for the same itineraries..This can be a particularly good value for Delta’s life-flat routes to Europe and availability is often surprisingly good.
  • Miles required: 50K miles each way in business class (for direct flights)
  • How to find awards: Search for available space at VirginAtlantic.com. See: Book Delta with Virgin Atlantic miles online! (again).
  • How to book awards: Book online at VirginAtlantic.com.
  • Key warnings: Virgin Atlantic charges each segment separately, so they are not a good choice for connecting itineraries. Note that taxes on flights originating in Europe can be high, but are only $5.60 when originating in the US. Some major European airports are not loaded into Virgin Atlantic’s website, so you may have to call to check availability / book.
Avianca LifeMiles
  • The short story: Avianca LifeMiles offers competitive pricing for Star Alliance awards, especially in first class, with no fuel surcharges..
  • Miles required: 63K each way in business or 87K each way in first class, no fuel surcharges. Note that there is some variance (See: The secret LifeMiles award chart). Also see: Avianca LifeMiles’ awesome mixed-cabin award pricing: First class for less for ways to fly first class for even fewer miles).
  • How to find awards: Search for available space at LifeMiles.com (you’ll need to create a free Avianca LifeMiles frequent flyer account)
  • How to book awards: Book online at LifeMiles.com. Can also book via email. Phone bookings are known to be a hassle but also possible.
  • Key warnings: Availability at LifeMiles.com does not always match what you’ll find at United.com. Phone agents generally do not see better availability than what is shown at LifeMiles.com. Always check the LifeMiles site before transferring points.
Air France / KLM Flying Blue
  • The short story: Monthly Flying Blue Promo Awards can sometimes offer excellent value between the US and Europe
  • Miles required: Varies. Air France no longer has an award chart, but promo awards often offer good value, with business class awards often available in the 40K’s and sometimes as low as the 20K’s depending on destination.
  • How to find awards: Search for available space at AirFrance.us (you’ll need to create a free Flying Blue frequent flyer account to search)
  • How to book awards: Book online at AirFrance.com. Can also book via phone.
  • Key warnings: Air France / KLM do add fuel surcharges, though they are often reasonable (about $150-$250 in taxes and fees each way)
Etihad Guest
  • The short story: Etihad Guest offers a good value for flying on American Airlines, Brussels Airlines, or Royal Air Maroc between the US and Europe.
  • Miles required: 44K each way in business class on Brussels Airlines or Royal Air Maroc or 50K each way in business class on American Airlines
  • How to find awards: Search for Brussels award space on United.com or American award space on AA.com (you may want to double-check availability at Qantas.com)
  • How to book awards: Call Etihad Guest at 1-877-690-0767.
  • Key warnings: Etihad phone agents have historically had trouble booking partner awards, though the new call center in Serbia appears to be quite competent. If your agent appears to be having trouble, you might want to HUCA (hang up, call again).

Asia

While Virgin Atlantic stands out as the hands-down best value here, Avianca LifeMiles may also be a good choice for routes to Asia, especially if you’re able to take advantage of mixed-cabin pricing referenced in the Avianca sections above.

Virgin Atlantic
  • The short story: Virgin Atlantic offers incredible value for ANA first class between the US and Japan (and decent value for business class)..
  • Miles required: 110K / 120K round trip for first class between the US West Coast / US East Coast and Japan or 90K / 95K miles in business class
  • How to find awards: Search United.com to find ANA partner award space.
  • How to book awards: Call Virgin Atlantic Flying Club at 1 800 365 9500.
  • Key warnings: Virgin Atlantic charges each segment separately, so this award is best for direct flights. They also add fuel surcharges for ANA flights, though total taxes and fees are still quite reasonable (about $270 round trip at the time of writing).

Caribbean / Latin America

Similar to domestic US flights, Avianca LifeMiles and Qantas can offer better value than United and American for the same flights.

Avianca LifeMiles
  • The short story: Avianca LifeMiles offers one-ways on United to the “rest of North America” (i.e. not the US) for 12,500 miles each way in economy class.
  • Miles required: 12,500 miles each way in economy class
  • How to find awards: Search for available space at LifeMiles.com (you’ll need to create a free Avianca LifeMiles frequent flyer account)
  • How to book awards: Book online at LifeMiles.com. Can also book via email. Phone bookings are known to be a hassle but also possible.
  • Key warnings: Availability at LifeMiles.com does not always match what you’ll find at United.com. Phone agents generally do not see better availability than what is shown at LifeMiles.com. Always check the LifeMiles site before transferring points.
Qantas
  • The short story: Qantas offers better pricing than American Airlines on itineraries with a distance of 1200 miles or fewer each way and has no close-in booking fee. This could be especially good for short international flights like Miami to Grand Cayman or other points in the Southern US to the Caribbean.
  • Miles required: 8,000 miles each way for itineraries covering a distance up to 600 miles or 12,000 miles each way for itineraries covering a distance up to 1200 miles. (See: Strengths of Qantas for AA redemptions).
  • How to find awards: Search for available space at Qantas.com (you’ll need to create a free Qantas Frequent Flyer account)
  • How to book awards: Book online at Qantas.com.
  • Key warnings: Avios, either through British Airways or Iberia, might be a better value if you have direct flights if you have access to points which transfer to Avios. However, for flights with connections, Qantas can be a better deal.

Africa

It’s hard to beat the value of using Etihad Guest for Royal Air Maroc to get to Africa, especially considering the fact that Royal Air Maroc serves many destinations that may be otherwise more difficult to reach on an award ticket.

Etihad Guest
  • The short story: Etihad Guest offers a good value for flying on Royal Air Maroc between the US and any of Royal Air Maroc’s destinations.
  • Miles required: 44K each way in business class for itineraries of 2,001 miles or more
  • How to find awards: Search for award space at RoyalAirMaroc.com. You’ll need to create a free Royal Air Maroc Safar Flyer account to search.
  • How to book awards: Call Etihad Guest at 1-877-690-0767.
  • Key warnings: Etihad phone agents have historically had trouble booking partner awards, though the new call center in Serbia appears to be quite competent. If your agent appears to be having trouble, you might want to HUCA (hang up, call again). A stopover in Casablanca be possible, but note that it will increase taxes. Note also that Etihad Guest does add fuel surcharges. The best way to find the total in taxes & fuel surcharges is to check ITA Matrix.

Australia / New Zealand / Oceania

Ever popular destinations, Australia, New Zealand, and the South Pacific are notoriously challenging to reach on an award ticket. Flights are long, prices are high, and availability it scarce. However, if you can find availability, these are your best bets.

Avianca LifeMiles
  • The short story: Avianca LifeMiles might have somewhat hackable awards if you could find premium cabin space on the long-haul.
  • Miles required: 80K miles in business class from the US to Australia / New Zealand / Oceania, but see Avianca LifeMiles’ awesome mixed-cabin award pricing: First class for less for info on how this might be hackable if premium space exists. Note also that Air New Zealand economy class flights price lower than the chart shows for flights to/from Los Angeles. Business class may also price lower if you can find availability.
  • How to find awards: Search for available space at LifeMiles.com (you’ll need to create a free Avianca LifeMiles frequent flyer account)
  • How to book awards: Book online at LifeMiles.com. Can also book via email. Phone bookings are known to be a hassle but also possible.
  • Key warnings: Availability at LifeMiles.com does not always match what you’ll find at United.com. Phone agents generally do not see better availability than what is shown at LifeMiles.com. Always check the LifeMiles site before transferring points.
Etihad Guest
  • The short story: Etihad Guest offers flights on American Airlines based on the old American Airlines chart (which itself devalued several years ago).
  • Miles required: 62.5K each way in business class, 72.5K each way in first class
  • How to find awards: Search for Brussels award space on United.com or American award space on AA.com (you may want to double-check availability at Qantas.com)
  • How to book awards: Call Etihad Guest at 1-877-690-0767.
  • Key warnings: Etihad phone agents have historically had trouble booking partner awards, though the new call center in Serbia appears to be quite competent. If your agent appears to be having trouble, you might want to HUCA (hang up, call again). Note that finding saver premium cabin availability on American Airlines is only slightly more likely than getting struck by lightning.
Virgin Atlantic
  • The short story: Virgin Atlantic often offers Delta flights for many fewer miles than Delta would charge for the same itineraries..
  • Miles required: 75K miles each way in business class
  • How to find awards: Search for available space at VirginAtlantic.com
  • How to book awards: Book online at VirginAtlantic.com.  See: How to book Delta flights with Virgin Atlantic miles.
  • Key warnings: Virgin Atlantic charges each segment separately, so they are not a good choice for connecting itineraries.
Virgin Atlantic
  • The short story: Virgin Atlantic also offers good deals for Air New Zealand premium cabin flights if you can actually find availability.
  • Miles required: 45K each way for business class to/from Hawaii, 45K each way in business class from the “South Pacific” to :ps Angeles, 62.5K each way in business class from New Zealand to North or South America
  • How to find awards: Search for available space at United.com (I believe that Air New Zealand space does not show up at VirginAtlantic.com)
  • How to book awards: Book over the phone with Virgin Atlantic Flying Club.
  • Key warnings: Virgin Atlantic charges each segment separately (i.e. an itinerary with a single connection will cost 25K miles), so they are not a good choice for connecting itineraries. Furthermore, Air New Zealand business class award space is extremely rare.
Qantas
  • The short story: Qantas’s low-cost-carrier Jetstar flies between Hawaii and several Australian cities and can be booked with Qantas points.
  • Miles required: 57,600 miles one-way in business class from Honolulu to Sydney on Jetstar before September 18, 2019, 61,500 miles thereafter.
  • How to find awards: Search for available space at Qantas.com (you’ll need to create a free Qantas Frequent Flyer account)
  • How to book awards: Book online at Qantas.com.
  • Key warnings: Jetstar flights can be quite cheap. While their business class is much more expensive than their economy class fares, it’s worth comparing to cash fares to be sure you’re getting a decent value.

4th night free bookings

Finally, you may also get decent value out of Citi ThankYou points for hotel bookings if you have both the Citi Prestige card and Citi Premier card. That’s because by stacking the Prestige’s 4th night free with the Premier’s 1.25cpp value when booking travel through Citi, you could potentially get up to 1.67cpp in value towards hotel bookings. The math on this gets murky at best and hotel bookings made at thankyou.com do not earn hotel points or qualify for elite credit or elite benefits, so this option may not be valuable in many instances. See: Up to 1.67 cents per point value from ThankYou points and our Complete Guide to the Citi Prestige 4th Night Free for more info.

Bottom line

Citi ThankYou points often get little attention compared to Ultimate Rewards and Membership Rewards. While Chase and Amex offer some even better transfer partners, Citi is not without good value spots (as seen above). Keep in mind that this post does not list all of the value spots in Citi’s transfer partners but rather easy (or easy-ish) ways to get good value from ThankYou points. If you’re willing to put in some more time and effort, programs like Turkish Miles and Smiles and EVA MileageLands may also offer solid value for Star Alliance flights. However, if you’re looking for relatively simple values, there are plenty to be had with ThankYou points.

For sweet spots in other programs, see:

Amex Membership Rewards sweet spots

Chase Ultimate Rewards sweet spots

Marriott Bonvoy airline partner sweet spots

Last updated on October 23rd, 2019

About Nick Reyes

Nick Reyes is a (fairly) regular guy with an animalistic passion for maximizing the value of miles and money to travel the world in comfort and style. There is little in life that he loves more than finding a fantastic deal and helping you shop smarter & harder to achieve your travel dreams.

More articles by Nick Reyes »

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Scott
Guest
Scott

Great post, Nick. So helpful! What are the transfer times for airline partners? I saw the note on SQ; are all others instant?

AlexL
Guest
AlexL

Under transferable partners, you can see the transfer times for each partners. https://frequentmiler.boardingarea.com/citi-thankyou-rewards/

HoKo
Guest
HoKo

Hey guys, I just thought of another topic that could be really helpful to people: How things are handled on an award ticket when you miss a flight (either due to your fault or the airlines). Here are some example scenarios:

1. I book a simple DCA-DFW flight on AA metal using Avios. I miss my flight and arrive at the airport 30 mins after the flight departs….or get stuck in a long security line..whatever the case may be. I believe most of the legacy carriers have a “flat-tire” rule where they will do their best to accommodate you if you only miss your flight by less than an hour or two. But how would this scenario work when we’re talking about an award ticket booked through another program (avios in this case). What if it’s a cash ticket but booked through an OTA, does that change anything?

2. Similar example as #1 but lets say it was DCA-JFK(AA)-HKG(CX)-BKK(CX) booked using Avios. And lets say you miss the DCA-JFK flight which has a cascading effect and is going to cause you to miss all the other flights on your itinerary. How would this be handled?

3. Same example as #2 but lets say your dca-jfk flight is delayed 4 hours due to mechanical issues. Is AA going to rebook you on CX flights or will they try to pass the buck to Avios? In this scenario AA doesn’t even fly to BKK so they’re gonna have to rebook at least some of your flights on another airlines metal.

4. Would also be nice to know which airlines tend to be more lenient versus more strict if you miss a flight by a short amount of time. Who is going to insist you buy a full-fare walkup ticket versus who will try and accomodate you free of charge.

I’m sure there’s lots more scenarios but thought this would be a great resource for people that find themselves in this stressful sort of situation in the future.

Dan
Guest
Dan

I got an offer for 50000 ThankYou points to open a CitiPriority account. I’ve read these points are not transferable to airline partners, is that correct? thanks

Greg The Frequent Miler
Admin

Yes, that’s correct.

Mark Schor
Guest
Mark Schor

If you call the number on the Prestige card, you can ask for the points to be combined. You can’t do it online.

Greg The Frequent Miler
Admin

Even when the points are combined, you can’t use the points from a bank account to transfer to airline miles. Also, you can combine online but online if all of the personal details are exactly the same, especially the phone number registered with the card account.

Nun
Guest
Nun

Wow. They shouldn’t even call them ThankYou points if they’re so different.

OR97
Guest
OR97

“One thing that stands out about Citi ThankYou points as compared to Ultimate Rewards or Membership Rewards is that Citi doesn’t have a single domestic US airline program partner. ”. Jet Blue, no? Not sure what you mean otherwise.

George
Guest
George

I’d add a note about the 10% rebate on up to 100k TYP redeemed/year if you also hold a Rewards+ CC.

Ben
Guest
Ben

can you explain what this is?

George
Guest
George

The Rewards+ will redeposit 10% of redeemed ThankYou points back into your account, limited to 100k redeemed/10k back. That’s… all there is to it.

You must merge your ThankYou accounts first, of course. Otherwise, the rebate will only work on the account linked to your Rewards+ card.

Middle Age Miles and Out and Out confirmed that it indeed works on merged accounts, getting a rebate on both point transfers (Out and Out) and TYP Portal bookings (Middle Age Miles): https://www.middleagemiles.com/2019/04/29/citi-thankyou-rewards-10-rebate-applies-to-all-typ-redemptions-from-linked-account-experiment-success/

AlexL
Guest
AlexL
Gabe
Guest
Gabe

The Premier/Prestige combo easily beats both Chase UR and Amex MR for Disney redemptions. Even Premier alone beats Chase and Amex. Chase no longer allows UR points to be redeemed for Disney anything even though it uses Expedia as its 3rd party booking agency and Amex has such horrible points redemption rates for its hotels that it’s not even worth it.

DSK
Guest
DSK

Great article but here is my concern. I have lifetime Platinum on AA and Silver on UA (through Marriott) and have the $195/year DL credit card. So, if I transfer my many TY points to a foreign airline program to obtain economy tickets on any of these three airlines, I lose my free baggage and priority boarding (translated as ability to put my carry-on in the overhead compartment on a full plane). That pretty much destroys the value proposition for me. Sure, it doesn’t matter if I fly in front, but that is where it is hardest to find any availability (and when I care about flying in front the least). Am I looking at this the wrong way?

Nun
Guest
Nun

I used TY points for 2 tickets on TAP and added my star alliance gold number (avianca) to the tickets. I received free bags, miles, and actually got an upgrade (BCN-LIS).

The way I understand it you only lose status on hotel bookings, not airline.

JustSaying
Guest
JustSaying

Best post you have ever written! Keep it up!

SlinkeyTravel
Guest
SlinkeyTravel

Turkish Airlines anyone? Some great deals hiding in that program….

Darcie
Guest
Darcie

Darcie

Darcie
Guest
Darcie

Great post. Thank you!!!

Troy
Guest
Troy

Nick, surprised you didn’t add Singapore for Europe as there are some huge values there as well?

TJ S
Guest
TJ S

I transferred 50K citi to Asia miles for a business class seat to or from Europe – not a bad value either.

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