Complete Guide to Citi Prestige 4th Night Free

Last updated 7/24/2017

Prestige 4th Night Free

The Citi Prestige card has many excellent benefits. One benefit is a complimentary 4th night with a minimum 4-consecutive night booking at any hotel.

Prestige 4th Night Free

Citi advertises the benefit as follows:

Complimentary 4th night stay at any hotel of your choice after a minimum 4-consecutive night booking through ThankYou.com or the Citi Prestige Concierge (based on your average night stay, exclusive of taxes and fees).

Citi lists the following eligibility requirements:

  • Only one complimentary night is eligible per each stay. A stay is consecutive nights booked and stayed on one reservation and does not include back-to back stays. Back-to back stays are stays at the same hotel booked on two reservations (as an example, you book four nights at a hotel on one reservation for Monday, Tuesday, Wednesday and Thursday and book another four nights on another reservation for Friday, Saturday, Sunday, and Monday. In this situation, you would only be eligible for one complimentary night for the 8 night stay).
  • Rates provided by Citi Prestige® Concierge and at Thankyou.com may vary.
  • Group reservations, or other reservations consisting of multiple rooms, only one room will qualify for one complimentary night.
  • Packaged rates, such as air and hotel, hotel and car rental do not qualify for this benefit.
  • Hotel imposed fees and incidental guest charges are the Cardmember’s responsibility.
  • Bookings made through other methods such as, travel agents, websites or directly with a hotel will not qualify.

Book Online or via Concierge?

4th Night Free reservations can be booked online through the ThankYou.com website or via phone or email through the Citi Prestige Concierge.  Each has pluses and minuses but for most situations I highly recommend going through the Concierge:

Online: The primary advantage to booking online is that it’s relatively quick and easy.  Other advantages: You can see for yourself all of the available hotels and room options within a chosen hotel; you can pay with points; and you’ll only be charged the 75% rate. There is no need to wait for the 4th night reimbursement.   There are serious disadvantages though:

  • You can’t apply additional discounts.  You can’t get AAA rates, government or military rates, hotel promotional rates (unless they are available on ThankYou.com), etc.
  • You won’t earn hotel loyalty points for your stay.
  • Your elite status (if any) most likely won’t be recognized.
  • Your receipt will show only the discounted price (this is an issue if you intend to expense the entire 4 nights)

Citi Prestige Concierge: You can book through the Citi Prestige Concierge either by phone or by email (details below).  I find email to be the best option.  The great thing about going through the Concierge is that you can ask them to apply discount codes, hotel promotional codes, etc.  Also, we know from experience that reservations booked this way do earn elite credits and points when staying at chain hotels.  And, upon checkout, you’ll receive the full folio for all four nights.  This can be used for business expense reimbursements, for example.

Advice: In my opinion it’s almost always better to book via the Citi Prestige Concierge.  Booking via email is very easy (see below for instructions).

Pay with Points or Credit Card?

With the new online booking option, it is now possible to pay with points at the time of booking.  The problem is that you’ll only get 1 cent per point value when points are used this way and you won’t earn credit card rewards.  If you still want to use points this way, I recommend paying with your credit card and then later redeeming points for 1 cent each to offset the statement charges.  This way you’ll earn credit card rewards and get to use your points to cover those charges.  In general, though, you’re better off using Prestige points for 1.25 cents per point towards airfare.  Or, better yet, transfer points to select airline programs when you know you can get a high value reward flight.

One exception: If you have both the Prestige and Premier card and your points are pooled together, then you will be able to use points to book a 4th Night Free reservation at a value of 1.25 cents per point.  In other words you’ll get both the Prestige card’s 4th Night Free and the Premier card’s 1.25 cents per point value towards hotel awards.  That’s not bad.

Advice: Don’t pay with points unless you have both the Prestige and Premier card and you have pooled the points together.

Stack with Hotel Free Night Promotions?

Hotels often offer their own 3rd Night Free or 4th Night Free promotions.  The Prestige 4th Night Free benefit does stack with these offers.  Unfortunately, though, you won’t get two nights free.  Instead, the hotel’s deal will be treated as a discount that applies before calculating the Prestige 4th Night Free benefit.  For example, let’s say a hotel charges $300 per night and they have a 3rd Night Free promo.  In that case, the total hotel charge for four nights would be $900 ($300 for the 1st, 2nd, and 4th night).  Next, the Prestige benefit would be an additional 25% discount or rebate.  25% of $900 = $225.  Your final cost, then, would be $900 – $225 = $675, or $168.75 per night.  That’s approximately a 44% discount off the original $300 rate.

Sometimes hotel promotions show up in the Citi ThankYou hotel search results, but sometimes they do not.  Book through the Citi Concierge if a promotion does not display online.

Booking the 4th Night Free – Step by Step

  1. Call the Citi Concierge at 1-561-922-0158.  Concierge services are now handled by Aspire Lifestyles. Tell them that you would like to use your Prestige card’s 4th Night Free benefit.
  2. Ask them to check AAA, AARP, and/or government rates (whatever you qualify for).  They may not offer to check these for you automatically.  Sometimes these rates will be much lower than the best available rate otherwise.
  3. Add your hotel loyalty number to the reservation.  If you’re booking a stay with a hotel that’s part of a loyalty program, the travel agent can add your number to the reservation.  You should earn both points and stay credits for the stay.  If you forget to add your number at the time of booking, you can use your confirmation code and contact the hotel chain directly to add your number to the reservation.

How to book via the Citi Prestige Concierge

When booking through the Citi Prestige Concierge, you can book via phone or email.

Book via email

Email “concierge@yourconciergecenter.com” with the following information:

  • The hotel you want
  • The exact room type you want
  • Any discount codes you want applied and that you qualify for (e.g. AAA, government rate, etc.)
  • Check-in and check-out dates. For clarity I’d also write the number of nights
    (e.g. “Check in on July 7 for 4 nights, check out on July 11”)
  • The number of people that will be in the room.  In some locations you may be better off booking for just two people even if you intend to have more.  After booking, contact the hotel directly to see if they can accommodate additional guests.
  • Your loyalty program number for the hotel chain, if any
  • The last four digits of your Citi Prestige credit card

Book via phone

  1. Call the Citi Concierge at 1-561-922-0158. Tell them that you would like to use your Prestige card’s 4th Night Free benefit.
  2. Ask them to check AAA, AARP, and/or government rates (whatever you qualify for).  They may not offer to check these for you automatically.  Sometimes these rates will be much lower than the best available rate otherwise.
  3. Add your hotel loyalty number to the reservation.  If you’re booking a stay with a hotel that’s part of a loyalty program, the travel agent can add your number to the reservation.  You should earn both points and stay credits for the stay.  If you forget to add your number at the time of booking, you can use your confirmation code and contact the hotel chain directly to add your number to the reservation.

How to Book Online

If you’d prefer to book your stay online, then do the following:

  1. Log in to your Citibank account
  2. Click to view “My Points Summary
  3. Click Hotels under the Travel menu
  4. Search for your hotel

 

Q & A

  • How do I know which hotels are available and at what price?  Use the online hotel search function to find hotels and prices. If a hotel isn’t listed it still may be available through the Citi Prestige Concierge. Email to ask.
  • Will I earn hotel loyalty points and elite credits for a stay booked this way?  When booking through the Citi Concierge, the answer is yes (as long as you add your hotel loyalty number to the reservation).  If you book online you most likely will not earn hotel points, elite credits, or elite recognition.
  • How do I know how much of a rebate I’ll get?  You will get back the average room rate for your reservation, not including taxes.
  • Are taxes and fees for the fourth night also rebated?  No.
  • Do I have to pay for the stay with my Prestige card?  Citi says yes.  In one experiment, though, I earned the rebate without paying with my Prestige card (details here).  To be safe, though, I definitely recommend paying with the Prestige card.
  • What discounts can be applied at the time of booking?  People have reported success with many different discounts including AAA, government rates, and even hotel specific promo codes (such as 3rd night or 5th night free!).  Ask the travel concierge to apply any discounts you’re aware of.
  • What discounts are excluded? Conference rates are excluded.
  • What hotels are excluded? Any hotel that requires a credit card authorization form cannot be booked through Citi Prestige (see this post for details).

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285 Comments on "Complete Guide to Citi Prestige 4th Night Free"

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Nashville Robert
Guest

New card member here, I had a trip to Ascuncion Paraguay, and was staying 11 nights. Decided to book two hotels (via the Thank You website) and get the 4th night free benefit twice. The first hotel was an independent that I have no loyalty standing with. Everything worked fine, pre-paid so just paid for incidentals when I left.

The second hotel was the Sheraton where I am a Platinum member. First the reservation never showed up on my account even though I had added my loyalty number on my profile on the Thank You site. Second the lady said because my reservation was booked through “Expedia” I wasn’t eligible to earn points. This is kind of a big deal, as a Platinum member with over 75 nights I typically earn 4 pts per dollar. This was a $1100+ booking so I lost over 5K points there as well.

I am not sure if this is typical, but I thought the rates came directly off of the SPG site. If not, then this card is not gonna be staying in my wallet past this first year. The booking itself was ~$20 more than the hotel website which was fine cause I was going to get $155 back. Also it says on the website Fourth Night Free applied on my reservation, that kind of scared me. Did it mean it already deducted the fourth night from the bill and the price I paid was the full price minus the fourth night? If so then I was screwed because the two hotels were charging me very close to the price for all four nights on the hotel website.

Any way, I travel 120 – 200 nights a year usually 2 or 3 weeks at a time internationally. This card could be a huge boon to me if it works like described in this article. If I lose out on points then it is useless to me and I will cut it up and cancel it after this year.

Next trip I will try the concierge and talk them through the booking, not going to use the Thank You site again.

Daniel
Guest

I would definitely recommend you call the concierge for bookings at locations where you’re going to earn points/care about status (like the Sheraton).

I believe Citi has said you will earn points if booked online, but I was always skeptical and your experience has confirmed that skepticism.

I found the card extremely useful for the fourth-night-free benefit and considering the amount of travel you do, it could prove extremely valuable to you; but just if you book via phone.

In my experience, when you call in, they are making your booking via the hotel’s website (I can generally tell because the order of what they’re doing and saying matches the online booking process I’m used to).

Good luck with the program in future.

Nashville Robert
Guest

I just now was doing my expense report, and anyone who plans on paying full price and expensing that should not use the Thankyou portal. You get a terrible receipt that says 4th Night Free applied all over it and shows the Thank You Points as well.

Also they build that into the price, so even though I could have booked cheaper on SPG website (it was ~$20 more for one hotel and ~$7 more for the other). The portal supposedly gave me the 4th night free built into the cost I paid up front. So I will not be getting a statement credit and I wound up paying more for my (4 nights w/ 4th night free) than if I just booked straight 4 nights on the hotel website.

I will give it one more shot, but this card is not impressing me so far.

Yvonne
Guest

Does the rebate get posted as statement credit?

Also, I just got my card and want to book a trip in November. I haven’t hit the 7.5k minimum yet in 3 months but will by November. Does that mean I shouldn’t book until then?

Thanks in advance!

Daniel
Guest

Yes

No

Nick Reyes
Editor

Sorry for the slow response. Yes, as Daniel said, it comes as the statement credit. There’s no reason to wait until you’ve hit the minimum spend to make a booking. That has nothing to do with the 4th night free benefit.

trackback

[…] you book through Citi concierge, you can get 25% off four-night stays excluding taxes and fees (see this post for more details). This can represent a great discount as long as the rate you book through Citi […]

Sp
Guest

Hi Greg,

Do you know if there’s a way I can use complimentary night vouchers along with the 4th night benefit?

Nick Reyes
Editor

What kind of vouchers are you talking about?

Jim
Guest

Do you know if booking the rates that include breakfast or parking as a package is included in the 4th night free? or is it strictly for room rates only? I am currently looking at a holiday inn which has all 3 options.

Nick Reyes
Editor

This varies by hotel and how they code their room rates. You should call the Prestige Concierge and ask about the specific hotel and dates you’re looking for and they can look at the rooms and rates available.

Joe
Guest

I keep getting messages from the Concierge that they do no book hotels, you have to go through Thank You (I have prestige and premier and want to use my points and get the 25% discount plus 4th night free). It shows up in the portal but the room type I want isn’t available there.

Nick Reyes
Editor

Have you tried calling?

Joe
Guest

Yes, same thing, they transfer me to the Thank You number and then thank you just quotes what is available on the portal. Very frustrating.

Ben K.
Guest

Do I need to pay with Citi Prestige card at checkout? Or can I use any Credit card?

Craig
Guest

My question is similar to one above:
I am looking to book a 7-night stay at an InterContinental property.
My plan was to go 1st 4 nights via Prestige “4th night free” program, do 2 of the additional nights on IHG points and the other night on my annual IHG free night certificate.
Would that work? Am I missing a potential problem/hiccup?
I assume I can just make separate reservation(s) for the IHG points nights and free night certificate after I do the Prestige concierge booking, then have the hotel link them once I am there, correct?

Nick Reyes
Editor

Sure, that looks like it would work. The only potential problem is if you book a different room type (for example, if you book a suite through the Prestige concierge and then your IHG points nights are a standard room — in that case, they could make you move rooms). Otherwise, assuming you’re booking the same room types, it should be no issue to link up the reservations when you arrive — you may just have to get your key reprogrammed a couple of times. I’ve never been forced to actually check out and move rooms in that type of situation.

Alfredo
Guest

Is it possible to use the 4th night benefit with sites as Leading Hotels of the World and Small Luxury Hotels?

Nick Reyes
Editor

Well, you don’t use this benefit with other “sites” — it just comes down to whether or not the hotel is bookable by the concierge. The answer is “probably”. But you’ll book through the Prestige concierge, not the Leading Hotels or Small Luxury Hotels sites. If you’re asking whether or not those programs will recognize your loyalty benefits when you book through Citi, I don’t have experience with those two. However, generally speaking, if you book via the Prestige concierge (in this case, you’re paying for 4 nights on your Prestige card and being reimbursed 1/4 the average nightly cost before taxes & fees), you’ll get your loyalty benefits. If you book online with Thank You points, you won’t. I would expect that to hold true with those two programs.

Jeremy
Guest

When do you receive the credit for the 4th night on your cc?

Daniel
Guest

Generally at the end of the statement on which the hotel stay is charged to your credit card. Sometimes, especially if you’re pushing the end of the statement period, it will be at the end of the next statement.

Jeremy
Guest

Thanks

Anish Shah
Guest

Hello. I have 3 weekend nights with hilton via Citi Hilton reserve card. Can I use those to get Friday to monday (3 nights) free on the reward certificates and use the citi prestige to then get the 4th night free?

Daniel
Guest

No.

Nick Reyes
Editor

As Daniel said, no. Those won’t work together. You’d need to make a 4-night paid reservation through the Prestige concierge to get the 4th night free benefit.

Craig
Guest

I need to tweak a reservation that I made through the Prestige concierge (push arrival date back by one day).
Do I have to go through Prestige concierge again or can I just contact the hotel directly (using my confirmation number)?

Shonuffharlem
Guest

No any changes can screw it up if not through citi

Daniel
Guest

Yes, you’ll need to go through Citi.

You can reply to Citi’s email confirmation asking them to make the change if you find that easier.

Mbh
Guest

I’m interested in booking a hyatt stay thru Citi (for 4th night perk), but want to use hyatt points to get club room upgrade, which is supposedly supposed to be done “at booking.” Does anyone know if I can book the paid stay visit citi, then contact hyatt with my reservation # and get the upgrade? (I no longer have “globalist” status–or whatever they call diamonds now.)

Thanks for this piece –it’s very helpful. I’ll add another reason to use email with the concierge: I used the phone and they ended up booking me for a MUCH higher price than I agreed to. It took almost a YEAR of repeated letters to citi to fix it and I STILL have not been reimbursed the interest and penalties they charged or had the “late payment” removed from my credit report! So, leave a paper trail, people.

Daniel
Guest

I used a club room upgrade “certificate” (or whatever they call it) after Citi booked the fourth night free for me. You can even ask Citi to call Hyatt to do that (you’re supposed to make all reservation changes through the concierge so technically that’s what you’re supposed to do.)

So, when you call Citi to make the booking, I would tell them what you want done and they can likely call Hyatt on your behalf and make the reservation and apply the upgrade.

Let us know how it goes.

Mbh
Guest

Awesome! Thanks for the great advice and quick response. I won’t be booking for a few weeks, but will report my results.

trackback

[…] each, you can get a discount of 190 Euro by booking through the Citi Prestige concierge (See our Complete Guide to the Citi Prestige 4th night free for more details on how to book over the phone). After that discount, the total comes down to 570 […]

Mr MR
Guest

Can anyone tell me how hotel receipts are provided at checkout? Do hotels typically provide a “traditional” hotel receipt that breaks down the daily charges, and include line items for all 4 days (including the 4th night which was free)? If yes, I assume the reciept would be in local currency if traveling internationally? I am hoping this is the case as if I submit a business expense this way, I can essentially double dip and expense all 4 nights in local currency and get the statement credit without the company even being aware. Thanks in advance for the help!

Daniel
Guest

The receipt from the hotel won’t have any mention of the fourth night free. That’s handled by Citi on your credit card statement. So, the hotel doesn’t “know” anything about the Citi Fourth Night Free program.

Matt
Guest

This was very helpful. Thank you!

I just got my card yesterday and have been reviewing this to make sure I do it right. I sent an email just as you suggested and they told me that I had to call for the first time to give them my card number. They have to attach it to my profile, then they can do it via email in the future. They don’t want any credit card details sent via email (including the last four digits).

They were very helpful, answering all my newbie questions. They did confirm that with phone or email reservations, the full amount will be charged to my card and a credit issued later. Great for me, as I’m traveling on business.

Thaks for the great info!

Daniel
Guest

Good luck. Just make sure, as is stated here, that you call or email to make your reservations instead of making them through the ThankYou portal. That way you’ll get your hotel (Hilton, Marriott, etc.) points and status nights.

Matt
Guest

Yeah, that is definitely a priority for me. I think the difference is when you go directly to the concierge, via email or phone, they are just picking up the phone and booking on your behalf. None of this funny portal business!

anna astashkina
Guest

Hi,

Trying to book 4 nights in Madrid. I would like to redeem 112k points and get 4rth night free. SPG is showing $650/night and Thank you points $850/night. If I manage get Concierge to match the SPG rate, can i use points to offset credit card statement from the hotel? Are hotels considered to be a valid category to offset with points? I cant find any information on Citi on what is considered a qualifying charge

Daniel
Guest

You can use Thank You Points through the Citi website to book the fourth night free.

If you’re looking to use $$ to book, you’ll want to call and ask them to book it for you via the SPG rate you’re seeing. As long as it’s a public rate, they can book it for you and set up the fourth night free.

Not really sure what you mean by using the credit card points as a statement (credit?) from the hotel. You can use your Citi points for cash (1 point=1 cent) at any time.

anna astashkina
Guest

If you use Thank you points, the rate is double of the standard SPG rate. No way to adjust it.
Citi points for cash is 1 point=0.5 cents. How do you get 1 cent?

Daniel
Guest

For Prestige, it’s 1 point = 1 cent.

“If you choose, you can also redeem your points for cash statement credits where each point is worth $0.01 each (i.e. 50,000 points=$500).”

https://www.forbes.com/sites/johnnyjet/2017/07/19/are-the-citi-prestige-changes-positive-higher-bonus-higher-annual-fee/#6759d8d34ed2

Sam
Guest

If you book 2 separate reservations for 1 room each for 4 nights, then would Citi allow the 4th night benefit on each separate reservation?

Thanks

Isaac
Guest

Can I book a price from expedia or hotel.com through the concierge?

Nick Reyes
Editor

No.

Isaac
Guest

Thanks. So I assume I can only book with prices from the hotel website or the thankyou points website, correct?

Nick Reyes
Editor

If you want to use ThankYou points, you have to book via ThankYou.com. However, in most scenarios, it makes more sense to book via the Prestige Concierge and then later take a statement credit with your ThankYou points.

If you don’t have the ThankYou Premier, you’ll get the same 1c per point in value whether booking through the ThankYou portal or booking with the Prestige and taking the statement credit later. The difference is that when you book through the Prestige concierge, you’ll earn hotel points, elite credit, and get elite benefits. You get none of that when booking through ThankYou.com. Additionally, since bookings through the Prestige Concierge get a 25% rebate, you’re earning hotel points and credit based on the full cost of 4 nights even though your net cost is only for 3. When you book through ThankYou.com, you get a 25% discount on the front end and no elite benefits.

The only time it might make sense to book through ThankYou.com is if you also hold the ThankYou Premier, you’ll get 25% more value from your points. That said, whether or not that’s better than taking the statement credit at 1cpp depends on your value of the hotel points / elite credit & benefits. Personally, I’d rather hang on to ThankYou points for more valuable transfers to airlines.

You don’t book through the hotel website to use ThankYou points. If you’re booking through the hotel website, you’d need hotel points – an entirely different animal.

That said, if you have a coupon code that works on the hotel website, the Prestige Concierge is usually able to apply that to your booking.

Isaac
Guest

Sorry, I didn’t make myself clear. I am buying with cash through the Concierge. But I wanted to know which websites I could look up prices and then tell the Concierge to find those prices? You already told me that I can’t tell them to go to Expedia or similar. Obviously the hotel website prices can be booked through the Concierge. Any other sites? Thank so much for your help.

Nick Reyes
Editor

Does that answer your question? If not, feel free to give me some more specifics on your situation and I’ll try to explain it more clearly.

Isaac
Guest

My reply is showing up before your reply even though it was sent after, so maybe you didn’t see it.

Isaac
Guest

When I said above that I was paying with cash, i meant the Prestige Card as opposed to points.

CitiQuestions
Guest

I am looking to book a hotel using the 4th night benefit. The hotel I am looking at charges $150 for a 4 night stay but only $100 per night if I book a 6 night stay. The rate has a specific clause that says “Waive Early Departure Fees” so I know that I can check-out early. Do you think I will run into a reimbursement problem with Citi? I plan to stay the 4 nights, just not the extra 2.

Daniel
Guest

No, I’ve done that. I just called the morning of checkout and said I had to leave early so didn’t formally check out. Doubt even that was necessary, but anyways…

Daniel
Guest

Although, isn’t it cheaper to do 4 nights?

4 x $150/night = $600 – $150 (fourth night free) = $450

6 x $100/night = $600 – $100 (fourth night free) = $500

CitiQuestions
Guest

Don’t forget that I would be checking out early. So, its 4 x $100 – $100 so it would be = $300 (or $75/night) since I would be checking out early.

If I did the 4x$150 the average is $112.50/night

Daniel
Guest

I think you’re playing with fire. Citi is expecting the stay for six night and a charge of $600 to trigger the fourth-night-free rebate. When they see a charge for $400, it won’t match with the reservation they made for you.

Sorry, I didn’t understand what you were doing. I’ve done four nights and left after three nights, but still paid the hotel for four nights.

Jbh2kplus
Guest

Can I book 2 different hotels at the same dates to utilize the 4th night free benefit?

trackback

[…] Citibank Prestige has another great benefit called fourth night free. Basically, if you book three nights through the Citibank concierge, you get your fourth night free […]

Francisco C
Guest

does the prestige fourth night benefit work with The Four Seasonsfour fourth night free? Does it take off the average nightly rate of the four nights?

trackback

[…] Citibank Prestige has another great benefit called fourth night free. Basically, if you book three nights through the Citibank concierge, you get your fourth night free […]

Ken
Guest

Does this work for AirBNB stays?

Nick Reyes
Editor

No.

Whtnbr
Guest

Am I able to stack 3rd/4th-night hotel promos and still receive the Prestige partner benefits like breakfast for two, room upgrade, late check out, etc? The concierge told me I couldn’t combine free nights promo and receive the mentioned benefits. Do I need to HUCA or was she correct?

Baila
Guest

Been using this benefit for a while now.
I have this bookmarked and always come here for the step by step in emailing them. Thanks!

I want to allow my spouse to earn the status nights and use his gold status.
Prestige card is in my name, it’s the same last name, staying together too.

If I provide his Marriott number will it attach fine, even though it has my name?
How can we go about it?

Cheers!

Art Fleming
Guest

I received a confirmation from Citi with the estimated statement credit for the 4th night hotel benefit. However, the hotel charged a one night deposit on the Citi card one month prior to my stay. Will that change or effect the 4th night free benefit since the final bill from the hotel will show a different total after the one night deposit is subtracted from the bill?