TODAY ONLY: Free spend & points from Staples

This deal is good today only 3/3/2013 

Staples has two new FAR (Free after Rebate) software downloads today only thanks to two overlapping rebates!  These are a great way to make progress toward meeting credit card minimum spend thresholds or to earn points for buying software regardless of whether you actually want the software.

The idea here is to go through an online portal to Staples.com. Once there, buy ten copies of each of these “Free After Rebate” downloadable software products for a total cost of $799.80 (or less if you apply a coupon).  If you use your Chase Ink card you will earn 5 points per dollar since this is an office supply purchase.  In other words, you could earn about 4000 points for free.  See Preparing for Miles for more info about the Ink and other cards.

Staples has an amazingly easy “Easy Rebate” system. Once you purchase the software, they send you a rebate link via email. You click the link, fill out a little bit of info and you’re done. Note that you will have to wait a while, though. It takes 4 to 6 weeks to receive your check.

If you have questions, please see the Q&A section at the bottom of this post.  Also checkout this SlickDeals thread for additional details.

Here are the steps to follow:

Step 1: Choose a shopping portal:

You can get additional points or cash back by starting with a shopping portal. Some good choices are TopCashBack 5.5%, uPromise 5%, ShopDiscover 5%, and the Ultimate Rewards Mall 2 points per dollar.

Step 2: Add ten copies of “Kaspersky Anti-Virus 2013 for Windows (1-3 User) [Download]” to your cart:

TIP: Search for item 991094

image

 

And, add ten copies of “Kaspersky Anti-Virus 2013 for Windows (1 User) [Download]” to your cart

TIP: Search for item 982926

image

Step 3: Check out

TIP 1: If you have Staples’ rewards money, use it! If you have a Chase Ink card that gives 5X for office supplies, use it!

TIP 2
: Your state may charge sales tax. If you know someone in a state that doesn’t charge sales tax for downloadable internet orders (CA, NH, etc.), then set their address as the delivery address and no tax will be charged. This is a download only purchase anyway, so nothing will really be delivered. I picked “deliver to store” and picked a store in New Hampshire. Of course, there won’t really be anything to pick up.

TIP 3: Consider using coupon code 62355 to save $15 from your order.  Caution: Some think that the use of the code will increase the chance of your order getting held up as “researching” and possibly eventually cancelled.  I took the risk and did one order with the coupon and one without.  The coupon is supposed to be limited to one time use per household.

Step 4: Submit Easy Rebates

You will receive an email from Staples with a link in it for submitting the rebates . It’s easy!  Don’t forget to add all four rebates (two per product)!

TIP: The software rebate can be changed from a Visa gift card to a check! About 4 screens into the rebate process, you’ll see something like this (screenshot is from a previous rebate, not the current ones):

image_thumb10

Click on “or see other options for my reward” and you’ll see this:

Q&A:

Same Item

  • Q: In the past I’ve bought the exact same item for the rebate. Can I do this again?

  • A: Yes. As long as the rebate number is different from your past purchases, you should qualify for a new rebate. This rebate is different from any I’ve posted about in the past.

Per Household Limit

  • Q: Can I buy a copy for every friend I know?
  • A: I don’t recommend it. I know at least one person who tried to do something similar, but Staples did not approve the second set of rebates. I don’t know how they figured it out.

Status = Researching

  • Q: The status of my order says “researching”. What’s up with that?
  • A: Staples needs to verify your order. Sometimes this happens if you have the wrong email address or phone number on file. Simply give them a call or do an online chat with them to verify the information they need. Once that is done, they’ll confirm the order.

Ultimate Rewards Mall T&C

  • Q: The Staples’ Terms and Conditions in the Ultimate Rewards Mall says “Not eligible on promotional items, technology, software, and electronics”. Shouldn’t this deal be ineligible since this is software? And, aren’t these free after rebate items “promotional”?
  • A: In all past FAR deals, points have posted despite these terms & conditions, but there is always a risk that portal points won’t post.

Do I have to use a Chase credit card?

  • Q: If I go through the Ultimate Rewards Mall to Staples, do I have to pay with a Chase credit card in order to get bonus points from the mall?
  • A: No, you can use any credit card, but you may have better luck with a Chase card. For details and information about risks involved please see Ultimate Question.

Rebate Time

  • Q: How long will it take for my rebate to arrive?
  • A: The Staples web site says to expect 4 to 6 weeks. In my experience, that estimate is fairly accurate.

Download

  • Q: Do I have to download this software so that I can qualify for the rebate?
  • A: No! I didn’t download any of the software I’ve bought in the past, but all rebates processed successfully.

Do Good

  • Q: I don’t need this software. Is there someone I can send the license keys to that could make good use of this stuff?
  • A: Check with your local schools or libraries. If someone can make good use of this software, then great!
Chase's 5/24 Rule: With most Chase credit cards, Chase will not approve your application if you have opened 5 or more cards with any bank in the past 24 months.

To determine your 5/24 status, see: 3 Easy Ways to Count Your 5/24 Status. An even easier option is to track all of your cards for free with Travel Freely.
Chase 5/24 semantics ("Subject to" vs. "Count towards"): Most Chase cards are subject to the 5/24 rule. That means the rule is enforced in making approval decisions. In other words, you probably won't get approved if your credit report shows that you opened 5 or more cards in the past 24 months. Meanwhile, most business cards (such as those from Chase, Amex, Barclaycard, BOA, Citi, US Bank, and Wells Fargo) are not reported on your personal credit report. These cards do not count towards 5/24.

Example: Chase Ink Business Preferred is subject to 5/24, so you likely won't get approved if over 5/24. If you do get approved, it won't count towards 5/24 since it won't appear as an account on your credit report.
Amex 5 credit card limit: If you apply for a new Amex credit card, you may get turned down if you already have 5 or more Amex credit cards. Both personal and business cards are counted towards this limit. Charge cards, though, are not counted. You can apparently get as many charge cards as you’d like, and the number of charge cards you have does not affect your ability to get up to 5 credit cards. Authorized user cards are also not counted towards the 5 credit card limit. See also: Which Amex Cards are Charge Cards vs. Credit Cards?
Applying for Business Credit Cards

Yes, you have a business: In order to sign up for a business credit card, you must have a business. That said, it's common for people to have businesses without realizing it. If you sell items at a yard sale, or on eBay, for example, then you have a business. Similar examples include: consulting, writing (e.g. blog authorship, planning your first novel, etc.), handyman services, owning rental property, renting on airbnb, driving for Uber or Lyft, etc. In any of these cases, your business is considered a Sole Proprietorship unless you form a corporation of some sort.

When you apply for a business credit card as a sole proprietor, you can use your own name as your business name, use your own address and phone as the business' address and phone, and your social security number as the business' Tax ID / EIN. Alternatively, you can get a proper Tax ID / EIN from the IRS for free, in about a minute, through this website.

Is it OK to use business cards for personal expenses? Anecdotally, almost everyone I know uses business cards for personal expenses. That said, the terms in most business card applications state that you should use the card only for business use. Also, some consumer credit card protections do not apply to business cards. My advice: don't use the card for personal expenses if you're not comfortable doing so.
Manufacturing Spend Caution: Many, many things can go wrong when manufacturing spend. If you suddenly increase credit card spend, your accounts may get shut down. If you cycle your balance often (e.g. spend to your limit, pay the bill, repeat) within a billing cycle, your accounts may get shut down. If you repeatedly pay your credit card bill from an anonymous bill payment source, your accounts may get shut down. If you buy lots of gift cards you may lose money due to gift card fraud, theft, loss, or simply mishandling those gift cards (e.g. maybe you thought you already used a gift card and tossed it into your “used” bin). If you rely on only one method to liquidate gift cards, you may be stuck unable to pay your credit card bill when that method gets shut down. In other words, don’t try this at home unless you know what you’re doing, and you understand and accept the risks..
Chase Ultimate Rewards points are super valuable and super flexible. At the most basic level, points can be redeemed for cash or merchandise, but you'll only get one cent per point value that way. A better option is to use points for travel. When points are used to book travel through the Ultimate Rewards portal, points are worth 1.25 cents each with premium cards (Sapphire Preferred or Ink Business Preferred, for example) or 1.5 cents each with the ultra-premium Sapphire Reserve card. Another great option is to transfer points from a premium or ultra-premium card to an airline or hotel program when high value awards are available (see this post for details). If your points are tied to a no-fee "cash back" Ultimate Rewards card, then first move those points to a premium or ultra-premium card before redeeming them in order to get better value.
Amex Membership Rewards points can be incredibly valuable if you know how to use them. In general, if you use Membership Rewards points to pay for merchandise or travel, you won't get good value from your points. One exception is with the Business Platinum card where you'll get a 35% point rebate when using points to book certain flights. This gives you approximately 1.5 cents per point value, which is pretty good. Another exception is with the Business Gold Card where you'll get a 25% point rebate when using points to book certain flights. This gives you approximately 1.33 cents per point value. If you don't have either card, then your best bet is to transfer points to airline miles in order to book high value awards. More details can be found here: Amex Membership Rewards Complete Guide.
Marriott points can be redeemed for free night awards, travel packages, airline miles, or experiences. 5th Night Free Awards: When redeeming points for free nights, the 5th night within a single reservation is free. Airline miles: Points can be converted to airline miles at a rate of 3 points to 1 mile. A bonus is added on when you transfer 60,000 points at a time, such that 60,000 points transfers to 25,000 miles. Also, you'll get a 10% bonus when transferring points to United Airlines.

Everything you need to know about Marriott's rewards program, Bonvoy, can be found here: Marriott Bonvoy Complete Guide
Editor’s Note: This guest post was written by the same guy who showed you how to fly round trip to Africa (DC to Senegal) for 50,000 points, how to book business class to Europe for 80,000 miles roundtrip, and more. You can find John’s website and award booking service here: theflyingmustache.com/awardbooking.
-Greg The Frequent Miler

Amex Application Tips



  • Safe to Apply: Amex is the safest bank for trying your luck at a new welcome bonus. They don’t usually issue a hard pull when denying your application. Plus, they’ll now warn you during the application process if you’re not eligible for the bonus.

  • Lifetime Rule: If you've ever had the same card before, you are most likely prohibited from getting a welcome bonus for the card if you apply now. Fortunately you'll be warned during the application process if this is the case. Amex is known to "forget" that you've had a card after about 7 years.

  • 5/90 Rule: In general, you can get at most one credit card within 5 days and 2 within 90 days. The 5 day limit is not enforced when your applications are automatically approved. Neither rule is enforced for charge cards.

  • 5 credit card max:Amex usually won't approve applications for new credit cards if you already have 5 or more Amex credit cards open. This limit does not apply to charge cards.

  • Better Offers: You may be able to get a better offer than the best available public offer. Details here.

  • Hard inquiries combine into 1 when approved same day


Check application status here.
If denied, call reconsideration: 877-399-3083 (new accountholders); 866-314-0237 (current accountholders)


Chase Application Tips

  • Shut-Down Caution: Signing up for new Chase cards can lead to Chase reviewing your accounts. This may lead to Chase shutting down all of your accounts if you appear to be a credit risk. See this post for details and recommendations: Why Chase shutdowns have increased and how to avoid them.
  • 5/24 Rule: With most Chase cards, you won't get approved if your credit report shows 5 or more cards opened in the past 24 months. Details here.
  • 24/48 Month Rule: With most Chase cards, you can get the same card and bonus again 24 months after having received the bonus as long as you no longer have the card open. With Sapphire cards, you must wait 48 months. No wait is required for Chase Ink cards.
  • 30 Day Rule: It is tough to get approved for more than 2 Chase cards within 30 days
  • Get Same Card Again: You can get the same exact card and again if you first cancel the older card and follow the 24/48 month rule. Ink cards are OK to get again without cancelling previous card if you apply with a new business.
  • Better Offers: You may be able to get a better offer than the best available public offer. Details here.
  • Hard inquiries combine into 1 when approved same day (not always true when mixing business and personal)

Call (888) 338-2586 to check your application status
If denied, call reconsideration here:1-888-270-2127 for both personal and business cards

Citi Application Tips


  • 24 Month Rule: To apply for a card within the same brand, must wait 24 months after opening or closing account.

  • Velocity Rules: Max 1 personal card per 8 days. Max 2 personal cards per 65 days. Max 1 business card per 95 days.

  • Get Same Card Again: Citi allows getting same card again (even if card is still open) as long as you follow the 24 month rule and velocity rules (above).

  • Hard inquiries DO NOT combine into 1 when approved same day

Check application status here.
If denied, call reconsideration here:800-695-5171 (personal); 800-763-9795 (business)
If reconsideration # doesn’t work, try the Citi Credit Card Executive Office: 423-477-6858

Bank of America Application Tips

  • 2/3/4 Rule: Max 2 consumer cards per rolling 2 months, 3 per rolling 12 months, and 4 per rolling 24 months.
  • 5 card limit: You will not get approved for a new consumer card if you already have 5 consumer BOA cards open

  • Get Same Card Again: With some BOA cards, must wait 24 months after either opening or cancelling, depending upon the card.

  • Hard inquiries are usually combined into 1 when initiated within 30 days but there have been reports of TransUnion not combining.


Click here to check your application status
If denied, call reconsideration here: 800-354-0401 (8am-7pm ET Mon-Fri); 866-695-6598 (business cards);

Barclays Application Tips


  • 6/24 Rule Arrival+ Only: Difficult (but not impossible) to get approved for Arrival+ if you've opened 6 or more cards with any bank in past 24 months.

  • Get Same Card Again: Must wait at least 6 months after cancelling previous card (with some accounts Barclays requires waiting 24 months).

  • Hard inquiries are combined into 1 when approved same day. Most inquiries issued through TransUnion.


Consumer: Click here to check your application status
Business cards: Click here
If denied, call reconsideration here: 866-408-4064

Capital One Application Tips


  • 6 month rule: Must wait 6 months after applying for a Capital One card before applying for another one.

  • 2 card limit: You can have at most 2 Capital One consumer cards

  • Get Same Card Again: There is no known rule against getting the same card and bonus again even if you still have the card open.

  • Hard inquiries usually get issued through all 3 credit bureaus


To check application status, call (800) 903-9177 or (877) 277-5901
If denied, call reconsideration here: (800) 625-7866

Discover Application Tips


  • 2 card limit: You can have a maximum of 2 Discover cards.

  • 12 month rule: Must wait just over 12 months after previous card was opened before applying for another Discover card.

  • Get Same Card Again: No known rules against getting same card & bonus again.


Click here to check your application status
If denied, call reconsideration here: 888-676-3695

TD Bank Application Tips


Call (888) 561-8861 to check your application status

US Bank Application Tips


  • Get Same Card Again: No known rules against getting same card & bonus again.

  • Hard inquiries may be combined into 1 when approved same day.


Call (800) 947-1444 to check your application status.
If denied, call reconsideration here: 800-947-1444 or 800-685-7680

Wells Fargo Application Tips


  • Bank first: Wells Fargo usually requires having a bank account open before you can apply for a credit card.

  • 16 month rule: Limit of one signup bonus per 16 months

  • Get Same Card Again: No known rules against getting same card & bonus again.

  • Hard inquiries are combined into 1 when approved same day.


Check application status here.
If denied, call reconsideration here: 1-866-412-5956

Under certain circumstances consumer Visa cards don't work with Plastiq. The following payments are fine:

  • Rent (residential rent, HOA fees, and commercial rent)
  • Taxes & government fees
  • Utilities (electricity, cable, internet, and telecom)
  • Tuition (including daycare and camp)
Payments outside of the above list are subject to the following limitations:

  1. Payments using personal Visa cards issued by Chase are subject to a limit of 20% of your credit limit.
  2. Payments using personal Visa cards from other issuers (other than Capital One or Wells Fargo) will code as a cash advance. That means you’d incur cash advance fees and wouldn’t earn any credit card rewards.
  3. The following types of Visa cards are not affected by these changes: Capital One personal Visa cards, Wells Fargo personal Visa cards, Visa business credit cards, Visa corporate, debit and prepaid gift cards.
In order to meet minimum spend requirements, people often look for options to increase spend in ways that result in getting the money back. These techniques are often referred to as "manufacturing spend". American Express has terms in their welcome offers that exclude some manufactured spend techniques from counting towards the minimum spend requirements for the welcome bonus. For example, most new cardmember bonuses have terms like this:
Eligible purchases to meet the Threshold Amount of this offer do NOT include fees or interest charges, balance transfers, cash advances, purchase of travelers checks, purchase or reloading of prepaid cards, purchases of gift cards, person-to-person payments, or other cash equivalents.
That said, many techniques for meeting minimum spend are perfectly fine. Here are some techniques that are safe for meeting Amex minimum spend requirements (click each link for more information):
Marriott Bonvoy credit cards are issued by both Chase and American Express.  If you're interested in signing up for more than one Chase and/or Amex Marriott card, it's important to consider the complex rules they have put in place:

Last updated on March 11th, 2013

About Greg The Frequent Miler

Greg is the owner, founder, and primary author of the Frequent Miler. He earns millions of points and miles each year, mostly without flying, and dedicates this blog to teaching others how to do the same.

More articles by Greg The Frequent Miler »

Regarding comments: Comments posted at the bottom of Frequent Miler pages and posts are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.

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Heidi
Guest
Heidi

@Marie – Hmmm, mine came through at 9:54 pacific. Maybe the rebate center is Central time zone?

John
Guest
John

It’s not clear that you get multiple rebates if you purchase multiple copies. One does need to be careful to apply for both $25 rebates.

Marie
Guest
Marie

@Evan, Heidi, mulbry, kiddad—I went in the Staples site and the products still show “Free” with two rebates. It is 10:59pm Pacific Time.

Evan
Guest
Evan

@ Marie; Thanks for the data point. I feel like Staples should honor the rebates even for those in the Eastern Time Zone, especially since it still says “Free” and that the offer expires on 3/9/2013.

mulbry
Guest
mulbry

Yeah, the website says what it says FAR!!! and the time zone issue maybe can be cleared up by calling Staples. The problem is the time involved in chasing all this stuff down and staying on top of it. Staples does not allow refunds on download software (according to some at slick deals) so it will be harder to try and cancel if they want to deny rebates. only option would be to dispute with chase and try and explain a $800 charge that was supposed to be free

Ethan G
Guest
Ethan G

I know its not 3/3 anymore, but the screen is still displaying both rebates. Anyone think I will be able to get both if I order both now?

caveman
Guest
caveman

Where does it say “two rebates” I ordered ten of each. Did I mess up ?

Evan
Guest
Evan

@ Caveman. No, you are fine. There are two rebates for each product with each rebate having a limit of 10. So technically there are 4 x 10 = 40 rebates.

Evan
Guest
Evan

Does anyone have the 4 rebate offer numbers?

Marie
Guest
Marie

@Evan–13-48584,13-49542,13-48586,13-49541

David
Guest
David

The 2 item numbers are now displaying 1 rebate each. #991094 has a price of $24.99 after rebate, and #982926 is $9.99 after rebate.

I ordered on 3/3 at 1020-1030 PST, but was already 3/4 EST. Let us know if you hear anything…I would hate to be out $350 after rebates. They should give the option of canceling the orders if they don’t honor all 4 rebates.

Evan
Guest
Evan

Order cancelled. Dodged a bullet there. After much explaining to Staples they allowed me to cancel my order. A few things learned, 1. Staples doesn’t care about time zones, 2. screen shots are invaluable, 3. explaining an ordeal over the phone that is as “complicated”? as this is near impossible, 4. That was Easy……not!!

Angeleno228
Guest
Angeleno228

Anyone getting the rebate offers 13-49541 and 13-48586 as “invalid”? It’s the $20 ones that I am having problems with. That is bad news if they will not honor. My other 2x $25 (rebate offers 13-49542 & 13-48584) ones are fine and I got an email they are processing.

FrequentMiler
Guest

Angeleno228: So far all of mine say “Submission received. Validation in progress”

MSPTraveler
Guest
MSPTraveler

Still wondering if anyone got the download codes for the second product. My order shows ten shipped (actually just emailed) for the three-user product, but zero shipped for the single-user product. I believe Angelina’s was showing the same way. I went ahead and submitted all four rebates anyway. Fingers crossed.

Jaymar01
Guest
Jaymar01

Just got the following two emails from Staples at 10:00 am pst (covering both orders).

“Valued Staples Customer,

Due to high demand for the Kaspersky software advertised on Sunday, March 3, 2013, your order (Staples order number listed above) is still being processed. We apologize for the delay and appreciate your patience while we work to process your order.

We value every order we receive and we apologize with the utmost sincerity for any inconvenience this may caused.

If you have further questions regarding your order, please contact us at support@orders.staples.com or 800-333-3330. Please reference your order # and we will be happy to assist you.

Thank you for choosing Staples.

Sincerely,
Staples Customer Service

Lucy G
Guest
Lucy G

FM,
same like Angelina228 here, 3-49541 and 13-48586 as “invalid, while the 13-49542 & 13-48584 are fine and processed. Ill wait another day and see what happens.
If not do you think we can cancel and contest since this was their offer? plus they charged me tax $55 that did not show up and was showing tax as zero when i paid. Any ideas?

FrequentMiler
Guest

Lucy G / Angeleno228: If I were in that situation I would call to see if they could cancel the order completely.

Stubtify
Guest
Stubtify

I cancelled my order, which was placed after 9pm Pacific. Spoke to the rebate center who said it looked like it would be denied. While I had the screenshots and such I just don’t have the energy to deal with explaining something that should be simple to understand but for some reason is not. It seems like the concept of time zones is lost on Staples.

was able to cancel via online chat

Yo
Guest
Yo

.

Evan
Guest
Evan

@Stubtify; I’m was in the exact same boat and did the same. Cancelled my order over the phone earlier this morning.

Angeleno228
Guest
Angeleno228

@FrequentMiler, I sent an inquiry online, let’s see what they say. If I don’t see any updates by later today, I am thinking of canceling the order for product 982926. Thanks for your input.

Sam
Guest
Sam

2 of my 4 rebates are shown as invalid also. My order was early in the day so that is not the issue. I think maybe it is because I submitted the rebate before receiving the link for the downloads. Didn’t get that until this afternoon for the 1-user version.

Motty
Guest
Motty

will i get 10 of each rebate automaticaly? or do i need to enter 10 times the same rebate? or maybe i will only get back for 1 of each even i took 10?!?

Lucy G
Guest
Lucy G

Angeleno228 , can you please keep us posted?

Bayguy
Guest
Bayguy

I had same problem as Angeleno228, 2 rebates were invalid. I called up and spoke to a nice rep who was not sure why it was invalid.

Long story short: he changed both to valid and said website takes one day to show updated status. I can see 13-49541 as invalid but other one turned to valid.

I bought the products as soon as FM posted(10:30 am PT) and used 15$ coupon.

Ha
Guest
Ha

I submitted the rebate and it showed the $20 check x2 but it didn’t show the quantity of the check (I bought 10 of 1-user product). Is it normal? I should receive the rebates for all 10, correct?

FrequentMiler
Guest

Ha: Yes, that’s normal. You should still receive the rebate $ for all 10

trackback

[…] Frequent Miler put out a brilliant post yesterday about a way to get free points, meet minimum spend, and even earn some money in the process via Free After Rebate offers at Staples.com. I spent a few minutes of my time yesterday racing with the clock to get my order in. Unfortunately it looks like the deal has died. […]

Gabriel
Guest
Gabriel

So, my 11am order from yesterday went through. Got back from skiing to find that i got the same email around 10am as Jaymar01 did and then about 3pm all the CDKeys from 20 copies of Kaspresky came in. Submitted my rebates without any issue. I assume I’ll see a verified status change from Staples tomorrow.

Motty
Guest
Motty

it come’s out that i paid only $785 and i’m getting back $900 in checks! ($250,$250,$200,$200)
is this as posted, or a mistake?

Justin P
Guest
Justin P

Just got my 20 product keys via email and my order status is no longer “researching”. So far so good. Submitted Rebate on the 3rd still says awaiting validation.

FrequentMiler
Guest

Justin P: Same for me

Elizabeth
Guest
Elizabeth

Finally just got my license keys! Now just waiting for rebate status to update (submitted on Sunday). Fingers still crossed!

allure
Guest
allure

Jaymar01: i got the same email as you too. And the new order got issued with the 3/4 date and now staple is not allowing me to apply the rebate that ended on 3/3 even though i explained that i placed the original order on 3/3 and they reissued a new order as replacement on 3/4!! I tried to cancel and they don’t even let me cancel the order as it was software download! Guess i have to dispute with my credit card.

Joe
Guest
Joe

I’m in the same boat as Justin P. and FM.

EW@EWR
Guest
EW@EWR

@allure : I’m in the same situation as you. Planning to dispute with CC too.

Sam
Guest
Sam

Staples cancelled the part of my order for the 1 user version 29.99 each and created a new order dated 3/5 so now it is probably not valid for the rebate. Plus I get an error message when I try to check the rebate status. This is not looking good…

Bayguy
Guest
Bayguy

My status is like Sam but my order was not canceled. New order data shows March 5 and rebate shows ‘invalid UPC’. I have to make few calls tomorrow or dispute it with cc. One rebate is good where as second 20$ is showing as invalid.

Elizabeth
Guest
Elizabeth

All $900 in rebate checks now show validation in progress. Everything is looking good on the Staples side. Now just waiting for TCB to report cash back.

Chris
Guest
Chris

Just received this email from Staples:

We received information for this/these product(s):

ESD KASPERSKY ANTI-VIRUS
ESD KASPERSKY ANTI-VIRUS

Currently, there are several rebate offers available for this product. Lucky you! Please click below to choose the promotion you’d like to receive: [LINK]…

Then I click the link in the email and this is what I see:

Our records show that an earlier rebate submission exists for this product. Under the terms of the offer, you are only eligible for one rebate. Please choose one of the rebate offers below.
Note: If you don’t make a selection, you will automatically receive the rebate value of your most recent submission for this offer.

And my personal rebate screen says this:

Status: Hold for campaign selection

This is frustrating. I’m going to have them call them although it seems like others already have and Staples won’t budge.

Bayguy
Guest
Bayguy

Finally after 3 calls, 2 chats – all my rebates are in valid status. For people with same issue as me, Staples created a new order # with March 5 date and this seems to have caused issues. I gave new order # and rep was able to verify everything.

nep301
Guest
nep301

TCB updated my account to show $43.99 pending from this Staples purchase. Awesome deal, will profit $144.19 plus 4000 UR points!

David
Guest
David

I too had my 1-user March 3 order converted to a March 4 order and although the Staples rebate center and Staples (different entities) saw what happened they refused to honor the rebate since it was after the deadline. They did however charge my credit card multiple times for the 1-user software. After I called, they said they would refund me the charges.

Evan
Guest
Evan

I am so glad I cancelled my order, or better yet, that Staples even let me do so. I understand sometimes you have to take risks and get creative in the points game, but this is just ridiculous.

Paul
Guest
Paul

I just got done with several chats, emails, and phone calls because they weren’t going to honor this. After all that, now I got a call for the last person who I called (who was very helpful) that a message has been sent to the rebate center for them to honor this deal.

Gabriel
Guest
Gabriel

why is everyone here having such a different time here than on the slick deals thread? that’s interesting. i too had the “2nd order” and i submitted both rebates for both products on the original order as well as the 2 rebates that it let me submit on the new order. Still waiting for ones to be either validated or “invalid”…but apparently everyone calling in about the “invalid” rebate on slickdeals has staples honoring it for them.

Diamond D
Guest
Diamond D

@Gabriel – Can you post a link to the Slickdeals thread…? I’m a “ordered at 10pm PST on 3/3” case that’s having a hard time getting them to honor…

Elizabeth
Guest
Elizabeth

TCB reported cash back overnight for the Staples orders. Payable in approximately 9 weeks. So it is official — for my $784.80 investment I am getting $900 in Staples rebates, $43.16 in TCB and 3,924 UR points. Thanks for posting this deal FM!

Gabriel
Guest
Gabriel
Sandy
Guest
Sandy

Does anyone have a screenshot of this offer from Sunday 3/3? Staples is challenging me on it, saying that I can’t get two rebates on one product in one order. Hoping someone here took a screenshot since I neglected to.

FrequentMiler
Guest

Sandy: Can you use the screenshots in the post itself?

hanly2
Guest
hanly2

Ok so I was able to get in on this deal no problems with rebates and all, BUT I just got a email from chase ink saying that I earned extra points, Then I see that they only gave me 2ppd instead of 5ppd so what gives? Should I call and say something to Chase?

FrequentMiler
Guest

hanly2: It sounds like you went through the Ultimate Rewards Mall that offers 2 points per dollar at Staples. So, the email says that from the Mall you’re getting 2X. That’s fine. You’ll also get 5X automatically on your statement if you paid with your Ink card.

hanly2
Guest
hanly2

Wow that would be even better since, I didn’t even go through the mall!

John
Guest
John

Staples cancelled my order after I didn’t return a phone call. “Free” points are not worth that much trouble.

JD
Guest
JD

I also got the “Please choose one of the rebate offers below.”

After a brief online chat with EasyRebates:
“I’ve sent the information off to Staples. They will confirm you qualify for the rebates and have them processed accordingly. We will have a response within the next 7 to 10 days. Sorry for any confusion or inconvenience this caused.”

Seems like this CSR was familiar with this set of offers and hopefully everything will go smoothly.

bill
Guest
bill

Got two postcards in the mail saying that Staples wouldn’t honor two of my purchases for the Kaspersky Anti Virus 1 user. One said “Invalid Purchase Date”, which is untrue — it was made on 3/3 in the middle of the afternoon EST. The other said “All required products were not submitted”, which doesn’t make any sense. Any ideas?

FrequentMiler
Guest

bill: I know it’s a pain, but I think you’ll have to call and convince them to fix it for you

hanly2
Guest
hanly2

Has anyone had their rebate status change from “validation in progress”?

Sandy
Guest
Sandy

bill: I also ordered on the 3rd, but in the Staples system, it says my order date was the 4th. I spoke with a rebate center supervisor who said I would need to fax them a request to fix the order date along with proof of it being the 3rd. Otherwise, they’ll only honor the two rebates that were valid on the 4th. So I faxed them a letter of explanation, along with a copy of the order confirmation email they sent me on the 3rd (it’s dated the 3rd), and screen shots (from this post) show the product FREE after rebates. I just faxed that in yesterday, so I don’t know what the outcome will be, but I figure with this kind of evidence, if Staples decides not to do the right thing, at least I’ll have a good case ready to go if I need to dispute the charges with my credit card as a last resort. Want the fax number??? 🙂 It’s 866-964-7069. That’s the Staples Rebate Center fax. Good luck!

andreas
Guest
andreas

mine shows “validation complete” now. So on track to get $900 rebate check! Thanks FM!!

Justin P
Guest
Justin P

Andreas: +1 here. Should hopefully mail soon.

JD
Guest
JD

One of the four offers now says “Invalid Purchase Date” and another says “Invalid – You cannot take advantage of the selected offer because you already selected an offer for this product.”

Sent an email and got a reply:

“I apologize but your rebates are currently invalid. You will need to submit proof of purchase by providing the receipts if bought in store or the email confirmation or packing slips if bought online. You can submit this by fax or mail. please allow 2 weeks by mail or 5 days by fax for processing”

Ok. So I faxed. We’ll see…

JD
Guest
JD

Got postcards in the mail telling me two of the rebates were invalid. Did a quick online chat today and the agent marked everything as “validated” so I’m expecting 4 checks total 🙂

Sil
Guest
Sil

How many days will it take for me to receive rebate check after I see “validation complete”?

Lee
Guest
Lee

My antivirus is going to expire and don’t want AVG (because of the tag line)… anyone have a spare link and serial code… if so, I am at leetrade (at) hotma.. (you know the rest). Thanks in advance… Lee

Samuel
Guest
Samuel

Received all my checks today!!

Goosh
Guest
Goosh

Looks like it was reported earlier, but nice to get a surprise profit of $100. Spent $800. got $900 check today plus all the UR. Need more of these.

Samuel
Guest
Samuel

If anyone doesn’t plan to use their product keys, please forward them to me. I could use some extras. samdory (at) gmail.com Thanks!